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Change Language on Satel INTEGRA 64 Alarm Panel

User question

how to change language in satel integra 64

Artificial Intelligence Response

Direct answer to the question

• The language parameter in a Satel INTEGRA 64 is programmed per keypad, not globally.
• The quickest ways to change it are:

  1. From an LCD/TSI keypad in Service (installer) mode:
    * 8 <installer-code> ➜ Structure ➜ Hardware ➜ Keypads ➜ <your keypad> ➜ LCD Language ➜ select language ➜ Save.
  2. With Satel DLOADX PC software:
    Structure → Hardware → Keypads → double-click the keypad → Language drop-down → Write to panel.
    • A firmware version that contains the desired language must be installed in both the control panel and the keypad.

Detailed problem analysis

  1. Architecture and access levels
    • INTEGRA 64 stores hardware-related parameters (incl. keypad language) in non-volatile memory.
    • Only SERVICE mode (installer level) or DLOADX may alter that memory; ordinary user menus can only do so on some newest touch keypads.
    • Each keypad (INT-KLCD, INT-KSG, INT-TSI, INT-TSH, etc.) keeps its own language pointer; therefore multi-lingual systems require repeating the procedure for every keypad.

  2. Step-by-step – LCD keypads (INT-KLCD, INT-KLCD-S, INT-KSG, INT-KLED + LCD expansion)

    a) Ensure the system is disarmed and there are no active alarms/tampers.
    b) Press * 8 (installer code) → you enter SERVICE MODE.
    c) ▼ or ▲ to “Structure” → #
    d) ▼/▲ to “Hardware” → #
    e) ▼/▲ to “Keypads” → #
    f) ▼/▲ to highlight the keypad you are standing at → #
    g) ▼/▲ to “LCD Language” (may also be inside “Options”) → #
    h) ▼/▲ through available languages (EN, PL, DE, CS, RU …) → # to accept.
    i) Press * repeatedly until asked “Save changes?” → YES (#).
    j) Continue * until the time/date screen reappears. 

    The display will instantly redraw in the chosen language.

  3. Step-by-step – Touch keypads (INT-TSI, INT-TSH, INT-TSG)
    A. Firmware 2.10+ offers a user-level shortcut:
    User menu (* 5 <master-code>) → Settings → Display → Language.
    B. If the menu item is hidden, use the service path identical to LCD keypads.

  4. Changing by programming address (for advanced installers / scripting tools)
    • Address 010–017 (keypad slots) → bit field b8…b11 encodes language:

Code Language Code Language
0000 English 0011 German
0001 Polish 0100 Slovak
0010 Czech 0101 Russian

Program via keypad ([address] # data #) or via DLOADX: Service → Direct window.

  1. Voice, GSM or ETHM speech add-ons
    • The keypad language does not automatically change voice prompts.
    • Voice module languages are loaded as separate *.wav packs in DLOADX:
    Voice Module → Language Pack → Upload.

Current information and trends

• Satel’s 2023–24 firmware (v2.10+ for INTEGRA, v1.9+ for INT-TSI/TSH) added:
– User-level language switching on touch keypads.
– Additional languages (French, Hungarian) in European builds.
• Remote maintenance via GUARDX Mobile now permits the installer to push new language settings over IP (ETHM-1 Plus/ETHM-A).
• Future trend: unified UTF-8 text resources; expected in the announced INTEGRA Plus series enabling right-to-left scripts.


Supporting explanations and details

• Why per-keypad? Each INT-Kxxx has its own microcontroller and Flash containing fonts. Only the pointer is stored in panel memory. This allows, for instance, an English keypad in the foyer and a Polish keypad in the guard room.

• Updating firmware
– Control panel: via DLOADX → Firmware upload → Bootloader.
– Keypad: “Firmware” menu in DLOADX → Keypads → Update.
– Make sure the control panel > keypad firmware date, or incompatibility warnings will appear.


Ethical and legal aspects

• The installer code is protected personal data of the site owner.
• Unauthorised changes can breach EN-50131 security-grade compliance and void insurance.
• Keep audit trails (event memory) untouched; changing language does not erase logs.


Practical guidelines

• Always back-up the configuration (.dlx file) before any modification.
• Check for active tamper or AC/battery faults; Service Mode is blocked if present.
• After changing language, scroll through all menus (including text descriptions of zones, partitions) to verify that special characters are rendered correctly.
• If a language is missing:
→ update keypad firmware,
→ or download the “multi-language” build from Satel’s installer portal.
• Avoid “factory reset” unless absolutely necessary; it wipes all programming.


Possible disclaimers or additional notes

• Very old LCD keypads (firmware ≤1.5) are limited to English/Polish.
• Touch keypads displaying blank squares after a language change indicate a mismatching font package; re-flash keypad or revert language.
• Some distributors ship “national” firmware – e.g. Baltic edition without German or Italian – requiring dedicated *.hex files.


Suggestions for further research

• Evaluate Satel’s INT-TSH2 (2024) with capacitive gestures; it stores language resources on SD, making field additions easier.
• Follow Satel’s technical bulletins on UTF-8 migration and international regulatory updates (CPR, RED, EN54-3 for voice modules).
• Investigate integration of INTEGRA with smart-home systems (KNX, Modbus) where multi-language visualization is handled by a higher-level HMI.


Brief summary

Changing the language on an INTEGRA 64 is an installer-level task: enter Service Mode, navigate to Structure → Hardware → Keypads, and select the desired language for each keypad, or perform the same action in DLOADX. Confirm, save, and verify that the firmware versions of both panel and keypad support the chosen language. Always back up the configuration and respect security regulations when handling installer credentials.

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Disclaimer: The responses provided by artificial intelligence (language model) may be inaccurate and misleading. Elektroda is not responsible for the accuracy, reliability, or completeness of the presented information. All responses should be verified by the user.