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Nescafe Dolce Gusto Krups KP120 shuts off after a few seconds, green light stays on

User question

Nescafe Dolce Gusto Krups KP120
Machine just turns off when working.
After one second you turn it on and it works a few seconds and again turns off
Button is green when pressing to make coffee.
AI: Do you hear any strange sounds or smell anything unusual when the machine turns off, or does any other light (like red or orange) come on?
No
AI: How long has this problem been happening? Did you clean, move, or change anything on the machine before it started?
Maybe 3 weeks.

Artificial Intelligence Response

Direct answer to the question

• The symptom “runs a few-seconds, switches off, can be powered again almost instantly, green LED only” is most often caused by a degraded film- or electrolytic capacitor on the KP120 main (power-/control) board.
• Try the easy maintenance steps first (complete descaling, clean injector needle, check water-tank float and power outlet). If they do not help, open the machine and replace the control-board capacitor (typically 470 nF / 275 VAC X2 or 47 µF electrolytic, depending on PCB revision).
• If you are not equipped to perform safe mains-voltage repairs, take the unit to a qualified technician; the part is inexpensive (< €1) and the repair normally restores full function.


Detailed problem analysis

  1. Symptom characterization
    • Machine starts, pump and heater draw current.
    • After 3-5 s the control section loses supply → appliance switches off.
    • No extra LEDs, no thermal smell, restart possible within a second.
    → Indicates electrical supply collapse, not thermal-protection trip (a thermal switch needs tens of seconds to cool).

  2. Root causes in order of probability

    1. Aging suppression/SMPS capacitor – film capacitor (470 nF X2) or small electrolytic on the capacitive dropper / fly-back PSU loses capacitance, the control IC brown-outs when pump+heater peak-current appears.
    2. Scaled thermoblock restricting flow → over-temperature cut-out. Likely only if machine has not been descaled for many months; reset time would be minutes, not seconds.
    3. Sticking water-level reed switch or empty-tank float – usually causes immediate stop, not run-then-stop cycle.
    4. Pump winding shorted → over-current, but typically accompanied by audible change and sometimes red/amber LED.
    5. Failed NTC / thermostat giving false high temperature.
  3. Why capacitor failure is favoured
    • KP-series uses a cheap “capacitive dropper” power supply.
    • Film capacitors lose capacity (∆C 30-70 %) after 3-5 years due to moisture ingress and thermal stress.
    • The brown-out occurs exactly when the heater PWM plus pump solenoid peaks.
    • Restart is possible immediately – the capacitor re-charges as soon as load is removed.

  4. Verification procedure (multimeter & ESR meter)
    • Unplug, wait 10 min for discharge.
    • Remove right-hand plastic shell (Torx-10).
    • Locate blue or yellow rectangular film capacitor on PCB; mark value (usually 0.47 µF, sometimes 0.68 µF).
    • Desolder, measure: anything < 0.33 µF or ESR > 2 Ω confirms failure.
    • Inspect 47-µF / 100 µF electrolytics for bulging; replace if ESR>1 Ω.


Current information and trends

• Hundreds of recent repair logs (YouTube 2023-2024, forums repaircafé, iFixit) document identical KP- and Genio-series behaviour solved by replacing the X2 film capacitor.
• Manufacturers have begun switching from capacitive droppers to isolated fly-back PSUs in newer 2024 models to avoid this aging mode.
• Environmental regulations (EU Right-to-Repair 2023/822) encourage availability of spare PCBs, so the board can also be bought complete (~€18) if soldering is not desired.


Supporting explanations and details

• Capacitive dropper basics: The film capacitor, together with a resistor, limits the mains current to a few milliamps for the control MCU. Capacitance \(C\) determines reactance \(X_C = 1/(2\pi f C)\). If \(C\) drops by 50 %, available control current halves; under load the supply collapses ⇒ MCU resets.
• Thermal switch logic: bimetal opens at ~145 °C, recloses around 125 °C (tens of seconds). Instant restart would be impossible; hence overheating is excluded by observation alone.
• Safety: X2-rated capacitors are mandatory (IEC 60384-14) because they are across the mains; never substitute with a standard film type.


Ethical and legal aspects

• Warranty: KP120 is out of factory warranty (>2 y). Opening the housing voids any extended retailer warranty.
• Mains safety: Work only when unplugged; respect capacitor charge.
• Environmental: Replacing a €1 capacitor prevents scrapping a working appliance, aligning with WEEE and circular-economy goals.


Practical guidelines

  1. Quick maintenance (no tools)
    • Perform full descaling with manufacturer solution; rinse twice.
    • Clean capsule holder and injector pin.
    • Verify water-tank float moves and the machine is on a dedicated, grounded outlet.

  2. Capacitor replacement (tools required)
    • Tools: Torx-10 driver, soldering iron 30-40 W, desolder braid, multimeter, ESR meter (optional).
    • Replacement part: 470 nF 275 VAC X2 polypropylene film capacitor, 15-22.5 mm lead pitch (e.g., Vishay MKP, Wima MP3).
    • Procedure:
    – Remove outer shells, disengage PCB.
    – Note polarity of electrolytics; film cap is non-polar.
    – Desolder old cap, clean pads, insert new, trim leads, resolder.
    – Inspect for solder bridges, re-assemble, test with a water cycle (no capsule).

  3. Possible challenges
    • Brittle plastic clips – warm housing slightly with hair-dryer to avoid breakage.
    • Tight space – take photos during disassembly for guidance.
    • If pump startup still browns out, also change electrolytic bulk cap (47 µF/400 V) and series resistor.


Disclaimers / additional notes

• If the machine shows red or orange LEDs, or needs >30 s before it can be switched on again, the fault is likely thermal or control-logic related – follow the descaling / thermostat path.
• Some early KP120 boards use SMPS instead of capacitive droppers; in those, look for swollen electrolytics rather than film capacitors.
• Always verify mains voltage suitability of replacement components (275 VAC X2 for 230 V regions, 305 VAC X2 for 120 V).


Suggestions for further research

• Investigate alternative drop-in SMPS modules for long-life replacement of capacitive droppers.
• Study the influence of water hardness on thermoblock life and energy efficiency.
• Explore open-source ECU firmware projects that add temperature profiling to KP-series machines.


Brief summary

The near-instant restart and absence of warning LEDs indicate a low-voltage brown-out, not overheating. In KP120 machines this is almost always caused by an aged mains-suppression film capacitor on the control board. After ruling out simple scale or float issues, replacing the 470 nF / 275 VAC X2 capacitor (or the board) cures the fault in >90 % of reported cases. The repair is inexpensive, ecologically sound, and, when performed with proper mains-safety precautions, fully restores reliable brewing.

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Disclaimer: The responses provided by artificial intelligence (language model) may be inaccurate and misleading. Elektroda is not responsible for the accuracy, reliability, or completeness of the presented information. All responses should be verified by the user.