How to factory reset an LG TV?
To factory reset most LG TVs:
A factory reset returns the TV to its out-of-box state and removes installed apps, personal settings, saved data, and account information. (lg.com)
The main complication is that LG’s menu path varies by webOS version and sometimes by firmware/UI revision. LG’s current support articles show two valid patterns:
| LG TV generation | Typical path |
|---|---|
| Many newer sets, especially webOS 6.0 to 25 | Settings → All Settings → General → System → Reset to Initial Settings |
| webOS 5.0 (2020) | Settings → All Settings → Support → Reset to Initial Settings |
| Older sets, around webOS 4.5 and earlier | Settings → All Settings → General → Reset to Initial Settings |
This table is based on LG’s current USA support pages, which do not present a single universal path for all TVs. If you do not see the option under General → System, check Support next. (lg.com)
From a practical standpoint, the reset process is a non-volatile configuration reinitialization: it clears user-level settings stored in persistent memory and boots the TV back into the first-time setup workflow. That is why, after the reset, the TV restarts and shows the initial setup screen again. (lg.com)
LG’s more recent support documentation for TVs released between 2021 and 2025 shows the newer path as:
Settings → All Settings → General → System → Reset to Initial Settings. (lg.com)
For webOS 24 / 25 TVs, LG also documents two reset choices:
That means newer LG TVs may let you preserve wired/wireless network configuration while still resetting most other settings. (lg.com)
A factory reset is appropriate when you are dealing with issues such as:
What it removes:
If the TV asks for a password during reset:
If you are resetting the TV before selling, donating, or transferring it, a factory reset is the correct privacy step because it removes account settings, passwords, and personal data stored on the device. (lg.com)
Use this decision flow:
If your TV is 2021 or newer:
Try Settings → All Settings → General → System → Reset to Initial Settings first. (lg.com)
If your TV is 2020:
Go to Settings → All Settings → Support → Reset to Initial Settings. (lg.com)
If your TV is older:
Check General for Reset to Initial Settings. (lg.com)
If prompted for a PIN:
Try 0000 if unchanged. (lg.com)
After reset:
Be ready to go through first-time setup again. (lg.com)
Important correction to some unofficial advice: I would not rely on “hold the TV’s power button for 10 seconds to factory reset it” as a general LG method. LG’s official consumer reset instructions center on the on-screen settings menu, and that is the reliable procedure. (lg.com)
LG’s own support pages currently show slightly different menu paths depending on the article and TV generation. That is why two users with different LG TVs can both be correct. The safest approach is:
If you want exact instructions for your set, the best next step is to identify:
With that, the reset path can be narrowed down precisely. LG’s support documentation is organized by model generation and webOS release. (lg.com)
The short version is:
If you want, send me your LG TV model number and I will give you the exact reset steps for that specific TV.