LG TV Factory Reset Steps for webOS Models and PIN Reset

User question

How to factory reset an LG TV?

Artificial Intelligence Response

Direct answer to the question

To factory reset most LG TVs:

1. Press Settings on the remote.
2. Open All Settings.
3. Then use the menu path that appears on your TV:
   • General → System → Reset to Initial Settings on many newer webOS TVs, especially 2021–2025 models in LG’s newer guides. (lg.com)
   • Support → Reset to Initial Settings on webOS 5.0 (2020), and LG also shows this path in some other support articles for certain builds. (lg.com)
4. Confirm the reset.
5. If asked for a PIN and you never changed it, LG’s support guide says the default is typically 0000. (lg.com)

A factory reset returns the TV to its out-of-box state and removes installed apps, personal settings, saved data, and account information. (lg.com)

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Detailed problem analysis

The main complication is that LG’s menu path varies by webOS version and sometimes by firmware/UI revision. LG’s current support articles show two valid patterns:

LG TV generation	Typical path
Many newer sets, especially webOS 6.0 to 25	Settings → All Settings → General → System → Reset to Initial Settings
webOS 5.0 (2020)	Settings → All Settings → Support → Reset to Initial Settings
Older sets, around webOS 4.5 and earlier	Settings → All Settings → General → Reset to Initial Settings

This table is based on LG’s current USA support pages, which do not present a single universal path for all TVs. If you do not see the option under General → System, check Support next. (lg.com)

From a practical standpoint, the reset process is a non-volatile configuration reinitialization: it clears user-level settings stored in persistent memory and boots the TV back into the first-time setup workflow. That is why, after the reset, the TV restarts and shows the initial setup screen again. (lg.com)

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Current information and trends

LG’s more recent support documentation for TVs released between 2021 and 2025 shows the newer path as:

Settings → All Settings → General → System → Reset to Initial Settings. (lg.com)

For webOS 24 / 25 TVs, LG also documents two reset choices:

• Reset All
• Reset all except network settings (lg.com)

That means newer LG TVs may let you preserve wired/wireless network configuration while still resetting most other settings. (lg.com)

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Supporting explanations and details

A factory reset is appropriate when you are dealing with issues such as:

• persistent software/app errors,
• abnormal settings behavior,
• remote-related operating problems,
• or when preparing the TV for a new owner. (lg.com)

What it removes:

• installed apps,
• passwords,
• account settings,
• personal settings,
• saved data. (lg.com)

If the TV asks for a password during reset:

• try 0000 if you never set one yourself. LG explicitly notes that default in its factory reset guide. (lg.com)

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Ethical and legal aspects

If you are resetting the TV before selling, donating, or transferring it, a factory reset is the correct privacy step because it removes account settings, passwords, and personal data stored on the device. (lg.com)

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Practical guidelines

Use this decision flow:

• If your TV is 2021 or newer:
  Try Settings → All Settings → General → System → Reset to Initial Settings first. (lg.com)

• If your TV is 2020:
  Go to Settings → All Settings → Support → Reset to Initial Settings. (lg.com)

• If your TV is older:
  Check General for Reset to Initial Settings. (lg.com)

• If prompted for a PIN:
  Try 0000 if unchanged. (lg.com)

• After reset:
  Be ready to go through first-time setup again. (lg.com)

Important correction to some unofficial advice: I would not rely on “hold the TV’s power button for 10 seconds to factory reset it” as a general LG method. LG’s official consumer reset instructions center on the on-screen settings menu, and that is the reliable procedure. (lg.com)

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Possible disclaimers or additional notes

LG’s own support pages currently show slightly different menu paths depending on the article and TV generation. That is why two users with different LG TVs can both be correct. The safest approach is:

1. Open All Settings
2. Check General → System
3. If not there, check Support. (lg.com)

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Suggestions for further research

If you want exact instructions for your set, the best next step is to identify:

• your model number,
• your webOS version,
• and whether you still have the original remote.

With that, the reset path can be narrowed down precisely. LG’s support documentation is organized by model generation and webOS release. (lg.com)

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Brief summary

The short version is:

• Press Settings
• Open All Settings
• Go to either:
  • General → System → Reset to Initial Settings, or
  • Support → Reset to Initial Settings
• Confirm
• Enter 0000 if a default PIN is requested and you never changed it. (lg.com)

If you want, send me your LG TV model number and I will give you the exact reset steps for that specific TV.

Disclaimer: The responses provided by artificial intelligence (language model) may be inaccurate and misleading. Elektroda is not responsible for the accuracy, reliability, or completeness of the presented information. All responses should be verified by the user.