SANDISK VID=0781 PID=5575 NOT SHOWING IN WINDOWS 10

Question

Accepted Answer

Direct answer to the question • First decide whether Windows can see the hardware at all Device Manager Disk Management diskpart. • If it is visible, fix the usual Windows-side problems: missing drive letter, corrupt file-system, outdated or conflicting USB drivers, power-management. • If it is invisible on more than one PC, the flash-drive’s controller or NAND is almost certainly dead; replace the stick or send it for professional data-recovery. --- Detailed problem analysis 1. USB enumeration chain a. VBUS → device pulls D+ to announce FSHS. b. Windows loads the generic USB mass-storage usbstor.sys driver; no SanDisk-specific driver is required. c. A SCSI-transparent layer partmgr.sys, disk.sys exposes a “Disk drive”. d. The volume manager assigns a drive letter. 2. Typical failure modes for VID 0781 PID 5575 Cruzer Glide • Port cable hub issues → device never enumerates. • Win10 “Selective-Suspend” leaves the interface in low-power after wake-up. • Conflicting registry entries for VID0781 leading to Code 10 Code 43. • Volume table corruption → device shows in Disk Management as RAW Unallocated. • Controller degradation the Glide uses a Phison PS2251-03 or ‑07 in most lots → completely invisible even on Linux. 3. Systematic diagnostic flow 1. Cross-test on a second PC Windows 10 22H2, Linux Live-USB, or macOS. 2. Device Manager while hot-plugging: look for – ‘Unknown USB Device Device Descriptor Request Failed’ → enumeration failure; try another port or power-cycle. – Disk drive with warning → driver or power issue. 3. Disk Management diskpart list disk – Visible without letter → assign one. – RAW Not Initialised → back-up with recovery software before formatting. 4. Driver reset – Uninstall the entry under “Disk drives” and every “USB Mass Storage Device”, unplug, reboot. – Remove ghost drivers: set devmgrshownonpresentdevices=1 → View › Show hidden → uninstall greyed devices. 5. Registry cleanup only if a backup is acceptable – HKLMSYSTEMCurrentControlSetEnumUSBVID0781 → delete sub-keys that correspond to the stick, reboot. 6. Disable selective suspend – Power Options › Advanced › USB settings › USB selective suspend = Disabled, and in each USB Root Hub → Power Management tab. 7. Firmware BIOS check – Update chipset & USB3 host drivers IntelAMD package, 2023-2024 releases. – Enable “Legacy USB” and “XHCI hand-off” in UEFI if previously disabled. 4. Recovery repair options when the stick is detected but unreadable • SanDisk Official Formatter SD Card Formatter works as well – quick-format to exFAT. • Data-first strategy: TestDiskPhotoRec, R-studio, EaseUS. • If S.M.A.R.T. inquiry over USB returns abnormal CRC or write-error counts, retire the media. 5. When hardware is dead • No enumeration on any PC, no 5 V-LED blink → controller failure. • Professional labs remove the TSOP48BGA 132 NAND and read it off-board; costs often exceed the value of the data. • SanDisk lifetime5-year warranty region-dependent covers replacement but not data. --- Current information and trends • Latest cumulative updates for Windows 10 22H2, KB5034763 Feb 2024 fixed several USB selective-suspend timing bugs—apply all updates first. • Intel USB4TBT drivers Jan 2024 and AMD 21H2 chipset pack resolve intermittent enumeration on USB-A ports driven by the USB4 controller. • SanDisk no longer distributes SecureAccess for Cruzer; drives ship plain UMS. --- Supporting explanations and details • Why generic drivers are enough: USB mass-storage uses Class 08 Subclass 06 SCSI-transparent. Windows’ usbstor.inf matches every VIDPID in that class. • Drive-letter collisions: corporate images often reserve A–F for network shares; removable gets no letter and disappears from Explorer. • Selective suspend: Windows suspends an idle interface; if the device’s resume handshake violates the 10 ms requirement, Win10 logs Code 43. Examples • A user with VID0781&PID5575 saw Code 10 after upgrading to an Intel USB 3.1 host driver; rolling back to Microsoft 10.0.19041.1883 fixed it. • On Dell Latitude laptops the front USB-C port is routed via a lower-power tree; moving the Cruzer to the rear USB-A cured random disconnects. --- Ethical and legal aspects • Handling personal data recovered from the flash-drive is subject to GDPRCCPA in many regions—technicians must obtain written consent. • Firmware tools found on forums may violate SanDisk licensing and can brick the device; use official utilities only. • Always inform users that formatting destroys data; obtain approval before destructive actions. --- Practical guidelines 1. Update Windows, BIOS, chipset. 2. Test stick on another PC; if dead, skip software fixes. 3. If alive: a. Remove drive letter conflicts. b. Re-install USB controllers. c. Disable selective suspend. d. Backup data, then quick-format to exFAT. 4. Still failing → RMA or professional recovery. Potential challenges • Drive becomes “Write-protected”: often symptomatic of impending controller failure; low-level format utilities seldom help. • Corporate endpoint security may block removable storage—check with IT if StorageDevicePoliciesDenyWrite is enforced via GPO. --- Possible disclaimers or additional notes • All destructive steps diskpart clean, re-partition, format erase data—proceed only after verifying backups or accepting data loss. • Some Cruzer Glides manufactured 2017-2018 used a firmware that can lock itself in read-only mode when NAND wear reaches 10 %—irreversible. --- Suggestions for further research • Monitor USB bus with Microsoft USB View or Wireshark’s USBPcap to analyse enumeration timing. • Explore UASP vs BOT mode behaviour on modern USB4 hosts. • Investigate open-source flash-controller firmware e.g., Sigrok fx2lafw for educational purposes. Resources • Microsoft Docs – “Debugging USB Devices on Windows 10”. • SanDisk knowledge base article ID 000002421 “USB drive not detected in Windows 10”. • NIST SP 800-88 for sanitisation procedures. --- Brief summary A Cruzer Glide VID 0781 PID 5575 missing in Windows 10 is almost always either 1 a Windows-side issue driver, power management, or drive-letter conflict that can be fixed by re-installing USB controllers, assigning a letter, and disabling selective suspend, or 2 a hardware failure of the stick itself, confirmed when it is invisible on several computers. Work through the non-destructive software checks first; if they all fail, assume hardware loss, secure any critical data through a recovery service if needed, and replace the drive.

SanDisk Cruzer Glide VID 0781 PID 5575 Not Detected in Windows 10 – Troubleshooting USB Issues

User question

Artificial Intelligence Response

Direct answer to the question

Detailed problem analysis

Current information and trends

Supporting explanations and details

Ethical and legal aspects

Practical guidelines

Possible disclaimers or additional notes

Suggestions for further research

Brief summary

Ask additional question