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TCL 40ES560X1 Stuck on Logo Screen, Chassis V8-R41KT01-LF Issue

mnjoao 6426 10
Best answers LABEL_AI_GENERATED

Como resolver uma TCL 40ES560X1 com chassis V8-R41KT01-LF que fica presa no logo inicial?

Tente a firmware/dump compartilhada no link, mas se as versões 374 e 383 travarem aos 20% do fim e a 391 der erro no início, a suspeita passa a ser defeito de hardware na memória ou no processador da placa principal. [#21074401] [#21075435] No caso relatado depois, a solução foi substituir a main board. [#21727956] Para entrar no modo de serviço, foi indicado o caminho Menu, Contrast, 6425. [#21727956]
AI summary based on the discussion. May contain errors.
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  • #1 21073820
    mnjoao
    Level 4  
    Posts: 26
    Rate: 10

    Mark: TCL
    Model: 40ES560X1
    Chassis (main board, components): V8-R41KT01
    LCD Screen/Panel (if exist):
    More information: does not leave the introduction
    Good evening, once again I come to ask for help; TV software TCL 40ES560X1 chassis V8-R41KT01-LF
    thanks
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  • #3 21074428
    mnjoao
    Level 4  
    Posts: 26
    Rate: 10

    boa tarde, obrigado pela resposta mas não consigo acessar ao link, poderia enviar de outra forma?
  • Helpful post
    #4 21074542
    querij
    Level 21  
    Posts: 375
    Help: 42
    Rate: 227
    Já deve ter acesso
  • #5 21074546
    mnjoao
    Level 4  
    Posts: 26
    Rate: 10
    já descarreguei, obrigado

    Added after 2 [hours] 10 [minutes]:

    Good afternoon, the 374 and 383 version blocks when it reaches 20% of the end and with this one the 391 gives an error at the beginning along with the photo of the back of the TV Nameplate of TCL TV model 40ES560.

    Nameplate of TCL TV model 40ES560.
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  • #7 21075789
    mnjoao
    Level 4  
    Posts: 26
    Rate: 10
    bom dia e obrigado pelo envio mas continuo com acesso negado, aparentemente é necessário (conceder acesso) quem envia autorizar
    mas é provável quem tenha problema no hardware
  • #8 21076031
    querij
    Level 21  
    Posts: 375
    Help: 42
    Rate: 227
    Tem sempre que pedir acesso.
    Já esta concedido
  • #9 21076037
    mnjoao
    Level 4  
    Posts: 26
    Rate: 10
    obrigado
  • #10 21727539
    robixon83
    Level 11  
    Posts: 28
    Rate: 3
    Hello,
    I have a similar problem.
    Have you been able to solve it?
  • #11 21727956
    mnjoao
    Level 4  
    Posts: 26
    Rate: 10
    Good morning. My case: I had to replace the main board.
    Access mode service: Menu, Contrast, 6425

    Added after 7 [minutes]:

    I have a dump but I can't send it (too big).
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Topic summary

LABEL_AI_GENERATED
TCL 40ES560X1 TV with chassis V8-R41KT01-LF is stuck on the startup/logo screen and does not boot normally. Several firmware dumps were tested: versions 374 and 383 stop at about 20% during flashing, while version 391 fails immediately with an error. A newer/older software package was shared via download links, but the issue persisted and hardware fault was suspected, especially memory or processor. In a later update, the main board was replaced to solve the problem, and service mode access was reported as Menu, Contrast, 6425.
AI summary based on the discussion. May contain errors.
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