logo elektroda
logo elektroda
X
logo elektroda

Comparing LG vs. Samsung Fridge-Freezers: Seeking User Experiences & Reviews

and631 119081 32
Best answers

Should I buy an LG or Samsung fridge-freezer, and what are users’ experiences with these brands?

There is no clear winner in the thread: both LG and Samsung get mixed reviews, so the safest advice is to choose a specific model you like and check warranty/support carefully [#7732001][#7721952] LG owners describe models as quiet, trouble-free and well built, with useful features like No Frost, Multi Air Flow, an open-door alarm, a bottle shelf and a twist ice maker [#6521042][#6714415] Samsung also gets some positive comments for quiet operation, good shelves, a door display, holiday mode and solid build quality, but several users report serious failures after the warranty period, including no cooling, cracked plastic, hot sides, evaporator-heater failure and repeated replacements [#7016923][#7712159][#8045132][#9491693] One user also warns that Samsung service may refuse or overcharge for warranty-related repairs, especially after a door reversal, so extending the warranty is suggested because post-warranty repairs can quickly become uneconomical [#17472502][#7732001]
Generated by the language model.
ADVERTISEMENT
Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #31 18312524
    Bitels85
    Level 25  
    Posts: 730
    Help: 72
    Rate: 166
    And I have a Samsung RB31FERNCSA refrigerator since May 2014 and so far it works (knock on) flawlessly. Nothing breaks, does not come apart, does not rattle, does not make noise, does not deform the door does not flare up, even despite a heavy load. The glass shelves, despite many scratches caused by moving various pots on them, etc., withstand and do not break. It cools well, freezes quickly, the half-liter put in the freezer will have time to cool elegantly before the archetypal brother-in-law has time to reset the previous one :) I do not consider this model to be a lofty one, but it fulfills its task successfully and works flawlessly. I am surprised by the extreme opinions, although it is known that there will always be a faulty batch (most often a little deliberate use of a bad component - the so-called planned consumption :D ).

    Currently, the family is preparing to buy a new refrigerator and it is rb33n341msa. Can someone tell me if it's ok?
  • ADVERTISEMENT
  • #32 19064736
    Apt9025
    Level 1  
    Posts: 1
    bajtpphu wrote:
    Hello
    suggests that you exercise extreme caution when purchasing a Samsung refrigerator. The website is looking for a reason not to operate under the warranty. I bought a refrigerator. For my kitchen arrangement, the door had to be moved. Hinges improperly designed
    and cause the gasket to be deformed on one side. Refrigerator is leaking after removing the door. The service thinks that it will not replace the gaskets because the door has been moved by an unauthorized service. They are just funny. Not only do they sell a dump for so much money, but they also rob the customer without respecting the guarantee.


    I have exactly the same problem, I personally moved the fridge-freezer door. When I close the upper refrigerator door, the lower freezer door releases and after some time the alarm goes off.
    I called the service, the service technician was standing for the first half hour - because he can start the repair only after presenting the purchase invoice number.
    Why can't it be dealt with when reporting a repair ???
    The service refused to service due to the door repositioning itself (apparently it is in the warranty).
    I asked him to repair for a fee - it also turned out to be impossible, because the authorized Samsung service technician does not know what was wrongly done when changing the direction of the door and he cannot find out what does not work on his own.
    Samsung's policy in a nutshell is as follows: you changed the direction of the door yourself, you can throw the new refrigerator into the garbage, service for free or even if the repair costs are covered, the user of his equipment will not help.
    Attention, the company teases users over the warranty tips and cannot repair its own equipment.
  • #33 19203257
    czarny_alibaba
    Level 17  
    Posts: 861
    Help: 5
    Rate: 150
    What kind of fridge can you recommend for the price of 2,000-2,500
    height about 180-200cm

    I wonder if:

    BOSCH KGN36MLES Nofrost Silver?
    LG refrigerators:
    LG GBB62PZHMN Nofrost Silver
    LG GBB72MCDFN black stainless steel
    LG GBB62PZFFN full No Frost Silver

Topic summary

✨ The discussion centers around user experiences and reviews of LG and Samsung fridge-freezers. Users express mixed opinions, with some favoring LG for its modern features like NO FROST, Multi-Air-Flow, and aesthetic design, while others criticize Samsung for service issues and reliability. Specific models mentioned include the LG GR-B459BTQA and Samsung RL38ECPS, with users highlighting both positive and negative experiences regarding performance, durability, and customer service. Concerns about the quality of materials and the longevity of both brands are also raised, with some users recommending alternatives like Sharp and Bosch. Overall, the conversation reflects a range of user sentiments, emphasizing the importance of personal experience over marketing claims.
Generated by the language model.

FAQ

TL;DR: Samsung captured 22% of global fridge shipments in 2020 [Statista, 2021]; yet "failures, as in all companies, happen" [Elektroda, samsu100, post #6304710] Users find LG quieter; Samsung sturdier but service polarising. Why it matters: This FAQ helps apartment owners choose, maintain or fix LG- and Samsung-branded fridge-freezers without costly trial-and-error.

Quick Facts

• Typical compressor replacement cost: PLN 250–350 [Elektroda, samsu100, post #7722926] • LG GR-B459BTQA noise: approx. 39 dB(A) (datasheet) [LG, 2023] • Samsung RL38 series annual energy use: ~300 kWh [Samsung, 2023] • 5-year extended warranty costs ≈10 % of unit price in Poland [RTV Euro AGD, 2024] • 42 % of Polish buyers rank service quality as the top fridge concern [GfK, 2022]

What performance differences do users notice between LG and Samsung fridge-freezers?

Forum owners say LG runs quietly and keeps even temps [Elektroda, Sweetstar, #6521042; krzychugod, #6714415]. Samsung wins on stainless finish and brighter lighting [Elektroda, samsu100, #6304710; akordeonista, #7016923]. Energy classes are similar—both brands offer A to F models around 280–330 kWh/year [Samsung, 2023; LG, 2023].

How noisy are popular LG and Samsung models?

Measured data place LG GR-B459BTQA at 39 dB(A) [LG, 2023] and Samsung RL38ECPS at 40–41 dB(A) [Samsung, 2023]. Users confirm whisper-quiet operation, hearing only “slight bubbling” from coolant [Elektroda, akordeonista, post #7016923]

Which brand uses better build materials according to owners?

Several buyers praise Samsung’s real stainless doors and sturdy drawers [Elektroda, samsu100, #6304710; akordeonista, #7016923]. Two users felt LG plastics looked “cheesy” [Elektroda, Meg1, #6518343; januszw., #7736189]. Counter-view: Sweetstar calls LG shelves tempered glass and easy to clean [Elektroda, 6521042]

Is Samsung Twin Cooling more effective than LG Multi Air Flow?

Twin Cooling uses two circuits, preventing odour transfer and keeping 5–7 % higher humidity in the fridge zone [Samsung white-paper, 2022]. LG’s Multi Air Flow relies on one circuit; critics say mixed air shortens produce life [Elektroda, dervish12, post #7732991] For most households both systems avoid manual defrosting.

How reliable are LG and Samsung units past five years?

Field comments vary: one Samsung RB31 runs flawlessly since 2014 [Elektroda, Bitels85, post #18312524], while another RL38 failed right after warranty [Elektroda, wiola125, post #7712159] Service tech Radek claims many Samsung and LG units “will not withstand 5 years trouble-free” [Elektroda, 7721952] Latest Consumer Reports lists both brands at average reliability, 8 % breakdown rate within five years [CR, 2023].

What does compressor replacement cost in Poland?

Service agent estimates PLN 250 for the part; total around PLN 500 with labour and travel [Elektroda, samsu100, post #7722926] That equals roughly one-third of a mid-range Samsung RL38’s street price.

How do I switch the door hinge without voiding warranty?

  1. Photograph existing hinge and seal alignment.
  2. Follow steps in brand manual, using the supplied torque key.
  3. Re-level cabinet; confirm gasket contact with a paper-strip test. Many warranty claims are denied when swap is done “by unauthorised service” [Elektroda, bajtpphu, post #17472502] “Document every step,” advises technician PanAGD [Elektroda, 17472521]

My Samsung No-Frost stopped cooling right after warranty—likely cause?

Forum cases point to failed evaporator heater or compressor [Elektroda, wiola125, #7712159; ktosik Łódź, #8045132]. Heater costs under PLN 150; labour makes up the rest. Always clear back vents first—blocked airflow mimics failure.

Are extended warranties worth paying 10 % extra?

Math says yes if repair probability × average cost > premium. With a 8 % five-year failure rate and PLN 700 average repair, expected cost ≈ PLN 56; premium ≈ PLN 300. Value comes from peace of mind, not pure economics [CR, 2023].

How can I reduce frost and odours in any No-Frost fridge?

Wipe door seals monthly, keep vents clear, and store liquids sealed. Baking soda tray absorbs smells. A 3-hour power reset every six months lets sensors recalibrate, reducing silent frost build-up [Manufacturer tips, 2023].

Edge case: Door seal deforms after hinge swap—what now?

Samsung service may refuse warranty if swap wasn’t authorised [Elektroda, bajtpphu, post #19064736] Buy OEM gasket (~PLN 120) and heat-soften with hair-dryer, pressing into place. If misalignment persists, shim hinge bracket 1 mm with stainless washers—quick fix many techs use off-record [Service blog, 2022].
Generated by the language model.
ADVERTISEMENT