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Unable to Send Emails from o2.pl Mail: Dealing with Potential Virus and Invisible Spam Messages

Marish79 8736 12
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  • #1 16438705
    Marish79
    Level 7  
    Hello,

    I am here for the first time and I am also a layman in the fight against viruses and I have something like that at the post office o2.pl (screenshots) ... Receives mail normally, although there are 11 messages in spam and they are not physically visible ( probably a virus). After clicking on "write new message" just enter one letter in the subject or body of the message and a boot like the pictures will appear. I am asking for help and thank you in advance :)

    Unable to Send Emails from o2.pl Mail: Dealing with Potential Virus and Invisible Spam Messages Unable to Send Emails from o2.pl Mail: Dealing with Potential Virus and Invisible Spam Messages Unable to Send Emails from o2.pl Mail: Dealing with Potential Virus and Invisible Spam Messages
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  • #2 16438717
    Kolobos
    IT specialist
    Include in the attachment the logs from FRST, from scanning.
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  • #4 16438808
    Kolobos
    IT specialist
    It's better to find out, just read the suspended threads in this section, not talking about hundreds of guides on Google!
  • #5 16438825
    Marish79
    Level 7  
    OK ... easy ... I'll bury on the net ... sorry, but I wrote at the beginning that I am a layman
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  • #6 16438851
    Kolobos
    IT specialist
    Then why didn't you read: "Before you ask how to remove virus / trojan / adware read this!"? It's usually laziness and nothing more.
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  • #8 16438912
    Kolobos
    IT specialist
    Nie zapisuj plikow do katalogu uzytkownika C:\Users\Dom\ tylko na pulpit czy gdzie tam chcesz, ale nie do glownego katalogu.

    Obok frst.exe utworz plik Fixlist.txt z zawartoscia:
    Task: {287C59AB-4966-41B0-BE63-8FCDDA4AB85F} - System32\Tasks\{1706DF5E-64F8-4248-B6E1-125D81108395} => pcalua.exe -a C:\Users\Dom\Rejestracja_www.exe -d C:\Users\Dom\Desktop
    Task: {87EC856F-507D-4CF9-BCEB-BA08855A6311} - System32\Tasks\DomSlackensGoodsV2 => Rundll32.exe MissionaryModeller.dll,main 7 1 C:\Users\Dom\AppData\Roaming\PRICEF~1\PRICEF~1.EXE C:\Users\Dom\AppData\Roaming\PRICEF~1\PRICEF~1.EXE C:\Program Files (x86)\blueconnect\DataCardMonitor.exe* C:\Users)*Ţ ™Y**Č(*x(*am Files (x86)\blueconnect\DataCardMonitor.exe**x(*Ä*(***™Y**x(*Ä*(*exe*ERVER=\\DOM- *ßťY*˜ g*˙˙˙˙************ ** (dane wartości zawierają 56 znaków więcej).
    HKU\S-1-5-21-3528526601-211756003-444815717-1000\...\Run: [ALLUpdate] => C:\Program Files (x86)\ALLPlayer\ALLUpdate.exe [3670472 2015-07-28] (ALLPlayer Group Ltd.)
    HKU\S-1-5-21-3528526601-211756003-444815717-1000\...\Run: [Napisy24Update] => C:\Program Files (x86)\Napisy24\Napisy24Update.exe [3709896 2015-11-04] (Napisy24.pl)
    HKU\S-1-5-21-3528526601-211756003-444815717-1000\...\Run: [ALLPlayer WiFi Remote] => C:\Program Files (x86)\ALLPlayer Remote\ALLPlayerRemoteControl.exe [6168768 2016-09-15] (ALLPlayer Group Ltd.)
    HKU\S-1-5-21-3528526601-211756003-444815717-1000\...\Run: [HW_OPENEYE_OUC_blueconnect] => C:\Program Files (x86)\blueconnect\UpdateDog\ouc.exe [110592 2009-12-31] (Huawei Technologies Co., Ltd.)
    HKU\S-1-5-21-3528526601-211756003-444815717-1000\...\Run: [Napisy24.pl] => C:\Program Files (x86)\Napisy24\Napisy24.exe [6659584 2017-03-21] (Napisy24.pl)
    HKU\S-1-5-21-3528526601-211756003-444815717-1000\...\MountPoints2: E - E:\AutoRun.exe
    HKU\S-1-5-21-3528526601-211756003-444815717-1000\...\MountPoints2: {85888c40-34a1-11e6-94a5-3c970e32542d} - E:\AutoRun.exe
    HKU\S-1-5-21-3528526601-211756003-444815717-1000\...\MountPoints2: {85888c59-34a1-11e6-94a5-3c970e32542d} - E:\AutoRun.exe
    HKU\S-1-5-21-3528526601-211756003-444815717-1000\...\MountPoints2: {9fcdfd24-d00d-11e6-8d84-3c970e32542d} - E:\AutoRun.exe
    Tcpip\..\Interfaces\{A5E7CB25-9AA3-4F16-938D-10E71E3C3A6E}: [DhcpNameServer] 172.168.128.2
    Toolbar: HKU\S-1-5-21-3528526601-211756003-444815717-1000 -> Brak nazwy - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - Brak pliku
    U3 BcmSqlStartupSvc; Brak ImagePath
    U2 CLKMSVC10_3A60B698; Brak ImagePath
    U2 CLKMSVC10_C3B3B687; Brak ImagePath
    S3 dbx; system32\DRIVERS\dbx.sys [X]
    U2 DriverService; Brak ImagePath
    U2 IAStorDataMgrSvc; Brak ImagePath
    U2 iATAgentService; Brak ImagePath
    U2 idealife Update Service; Brak ImagePath
    U3 IGRS; Brak ImagePath
    U2 IviRegMgr; Brak ImagePath
    U2 nvUpdatusService; Brak ImagePath
    U2 Oasis2Service; Brak ImagePath
    U2 PCCarerService; Brak ImagePath
    U2 ReadyComm.DirectRouter; Brak ImagePath
    U2 RichVideo; Brak ImagePath
    U2 RtLedService; Brak ImagePath
    U2 SeaPort; Brak ImagePath
    U2 SoftwareService; Brak ImagePath
    U3 SQLWriter; Brak ImagePath
    2017-04-26 20:39 - 2017-04-26 20:52 - 00000000 ____D C:\AdwCleaner
    2017-04-26 20:11 - 2012-09-18 03:53 - 00000000 ____D C: \ Program Files (x86) \ McAfee
    C: \ Windows \ Tasks \ {07050C11-53BC-7C98-C39C-1E205B07B39A} .job
    EmptyTemp:

    In FRST, select Repair.

    Also change your e-mail password.
  • #9 16438968
    Marish79
    Level 7  
    I did as you said ... I entered the post office and ... there was a message in the missed calls, which I can not see physically and in a moment 12 spam messages arrived, so I could not even change the password: - /
  • #10 16438998
    Kolobos
    IT specialist
    Change and check if something still appears.
  • #11 16439020
    Marish79
    Level 7  
    I have changed and I still have 1 missed call and I can't see it, and if I want to write a new message, after entering anything in the subject and e-mail this command pops up as before
    Unable to Send Emails from o2.pl Mail: Dealing with Potential Virus and Invisible Spam Messages

    Added after 1 [minutes]:

    changing the password does nothing, because something pops up before the change as soon as I enter the post office
  • #12 16439051
    Kolobos
    IT specialist
    Check in another browser, not under a vulnerable IE.

    Plus, maybe it's worth reporting to o2 and asking what exactly happened?
  • #13 16439112
    Marish79
    Level 7  
    I did everything again in Google Chrome, but the same ... then report to o2.pl
    Thank you for your help and time. Regards!

Topic summary

The discussion revolves around a user experiencing issues with their o2.pl email account, specifically being unable to send emails and encountering invisible spam messages, which they suspect may be caused by a virus. The user reports receiving normal emails but cannot see 11 spam messages. They also mention that upon attempting to compose a new message, an error occurs. Various responses suggest running malware scans, including using tools like FRST and AdwCleaner, and checking for issues in different web browsers. The user is advised to change their password and report the issue to o2.pl if problems persist.
Summary generated by the language model.
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