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Samsung J3 blocked by a Google account, I do not remember my login and password

reiibe 14340 3
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16646178
    reiibe
    Level 2  
    I decided to clean the phone and through a hard reset I used the function restore factory settings. After installing the software, the phone requires me to provide the gmail address with which it was previously associated (I do not remember the address and password), it is not possible to log in via another account or skip this stage. The phone is virtually useless, help. The phone model is Samsung Galaxy J3.
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    #2 16646187
    Dziarski Hank
    Level 34  
    Service is here.
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    #3 16646757
    gruktel

    Level 32  
    Look for google samsung bypas or frp reset.
  • #4 16671561
    reiibe
    Level 2  
    Thank you for the quick response and the desire to help me luckily, I did not have to use the above advice because the problem was solved in the simplest possible way, namely the previous owner remembered the login and password. I will add only for people who have a similar problem what I found out in the heat of the fight .... ie: samsung service, about PLN 90 for labor + return shipment and time. Commission with telephones - the cost of removing the problem PLN 60 and after 3 hours the phone for pickup. greetings
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