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Antivirus-Removed Virus & Persistent Winscomrssrv.dll Message: Troubleshooting Tips

Zajonc753 13371 11
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  • #1 17805932
    Zajonc753
    Level 6  
    Hello
    Antivirus immediately after starting the computer, informed me that he removed some virus. It surprised me a bit and for sure I scanned it all but found nothing.
    After reboot I started getting a message that appears every time.

    Antivirus-Removed Virus & Persistent Winscomrssrv.dll Message: Troubleshooting Tips

    I tried several ways for similar problems, including AdwCleaner but the message appears after each reboot.
    Attachments:
    • Addition.txt (45.45 KB) You must be logged in to download this attachment.
    • FRST.txt (18.72 KB) You must be logged in to download this attachment.
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  • #2 17806100
    adamegah
    Level 21  
    Most likely, the antivirus has found winscomrssrv.dll as a virus and removed / moved it.
  • #3 17806114
    Zajonc753
    Level 6  
    Possible. Only how to get rid of this annoying message?
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  • #4 17806132
    Anonymous
    Level 1  
  • #5 17806187
    dt1
    Admin of Computers group
    I would not be doing this fixlist above!
    It will remove entries from the software from the AIM SC808 card, running the software from the MS mouse / keyboard (although it is optional), a lot of codecs from the system, and crack, thanks to which pirate Windows and / or Office Author works.

    It will generally remove little of harmful things.
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  • #6 17806203
    Anonymous
    Level 1  
  • #7 17808198
    Zajonc753
    Level 6  
    Tomequ123 wrote:
    Spoiler:
    () [No digital signature] C: \ Windows \ System \ GfsMgr64.exe
    () [No digital signature] C: \ Windows \ SysWOW64 \ GfsMgr.exe
    () [No digital signature] C: \ Windows \ SysWOW64 \ ExMgr.exe
    HKLM \ ... \ Run: [GFS64] => C: \ Windows \ system \ GfsMgr64.exe [286720 2013-04-25] () [No digital signature]
    HKLM \ ... \ Run: [GFS] => C: \ Windows \ syswow64 \ GfsMgr.exe [204800 2013-04-25] () [No digital signature]
    HKLM \ ... \ Run: [SC808HDEX] => C: \ Windows \ syswow64 \ ExMgr.exe [204800 2011-02-26] () [No digital signature]
    HKLM \ SOFTWARE \ Policies \ Microsoft \ Windows Defender: Limitations Fraunhofer Institut Integrierte Schaltungen IIS)
    FF Plugin: @ wacom.com / wtPlugin, version = 2.1.0.3 -> C: \ Program Files \ TabletPlugins \ npWacomTabletPlugin.dll [2012-12-25] (Wacom) [No digital signature]
    FF Plugin: adobe.com/AdobeAAMDetect -> C: \ Program Files (x86) \ Adobe \ Adobe Creative Cloud \ Utils \ npAdobeAAMDetect64.dll [No file]
    FF Plugin-x32: @ wacom.com / wtPlugin, version = 2.1.0.3 -> C: \ Program Files (x86) \ TabletPlugins \ npWacomTabletPlugin.dll [2012-12-25] (Wacom) [No digital signature]
    FF Plugin-x32: adobe.com/AdobeAAMDetect -> C: \ Program Files (x86) \ Adobe \ Adobe Creative Cloud \ Utils \ npAdobeAAMDetect32.dll [No file]
    FF Plugin HKU \ S-1-5-21-374170528-3039333091-3245006288-1001: wacom.com/WacomTabletPlugin -> C: \ Program Files \ TabletPlugins \ npWacomTabletPlugin.dll [2012-12-25] (Wacom) [None digital signature]
    S3 ATLOISAService; C: \ Windows \ system \ ATLOISAService.exe [512000 2013-10-25] (Cmedia Electronics Inc.) [No digital signature]
    S3 wuauserv; C: \ Windows \ system32 \ svchost.exe [51696 2018-09-15] (Microsoft Windows Publisher -> Microsoft Corporation) Microsoft Corporation) C: \ Program Files \ TabletPlugins \ npWacomTabletPlugin.dll (Wacom ) [No digital signature]
    CustomCLSID: HKU \ S-1-5-21-374170528-3039333091-3245006288-1001_Classes \ CLSID \ {1BF42E4C-4AF4-4CFD-A1A0-CF2960B8F63E} \ InprocServer32 -> C: \ Users \ Z \ AppData \ Local \ Microsoft \ OneDrive \ 18.192.0920.0015 \ amd64 \ FileSyncShell64.dll => No file
    CustomCLSID: HKU \ S-1-5-21-374170528-3039333091-3245006288-1001_Classes \ CLSID \ {7AFDFDDB-F914-11E4-8377-6C3BE50D980C} \ InprocServer32 -> C: \ Users \ Z \ AppData \ Local \ Microsoft \ OneDrive \ 18.192.0920.0015 \ amd64 \ FileSyncShell64.dll => No file
    CustomCLSID: HKU \ S-1-5-21-374170528-3039333091-3245006288-1001_Classes \ CLSID \ {82CA8DE3-01AD-4CEA-9D75-BE4C51810A9E} \ InprocServer32 -> C: \ Users \ Z \ AppData \ Local \ Microsoft \ OneDrive \ 18.192.0920.0015 \ amd64 \ FileSyncShell64.dll => No file
    CustomCLSID: HKU \ S-1-5-21-374170528-3039333091-3245006288-1001_Classes \ CLSID \ {e8c77137-e224-5791-b6e9-ff0305797a13} \ InprocServer32 -> C: \ Program Files (x86) \ Adobe \ Adobe Creative Cloud \ Utils \ npAdobeAAMDetect64.dll => No file
    ShellIconOverlayIdentifiers: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} => -> No file
    ContextMenuHandlers1: [ FileSyncEx] -> {CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B} => -> Brak pliku
    ContextMenuHandlers1: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} => -> Brak pliku
    ContextMenuHandlers1: [ANotepad++64] -> {B298D29A-A6ED-11DE-BA8C-A68E55D89593} => -> Brak pliku
    ContextMenuHandlers1: [BriefcaseMenu] -> {85BBD920-42A0-1069-A2E4-08002B30309D} => -> Brak pliku
    ContextMenuHandlers3: [{4A7C4306-57E0-4C0C-83A9-78C1528F618C}] -> {4A7C4306-57E0-4C0C-83A9-78C1528F618C} => -> Brak pliku
    ContextMenuHandlers4: [ FileSyncEx] -> {CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B} => -> Brak pliku
    ContextMenuHandlers4: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} => -> Brak pliku
    ContextMenuHandlers6: [BriefcaseMenu] -> {85BBD920-42A0-1069-A2E4-08002B30309D} => -> Brak pliku
    Task: {34EEEC33-8B1C-4056-A3A3-DEC9B57D40FF} - System32\Tasks\Avast Software\Overseer => C:\Program Files\Common Files\AVAST Software\Overseer\overseer.exe (AVAST Software s.r.o. -> AVAST Software)
    FirewallRules: [TCP Query User{89662DC9-7117-4B72-9D36-AE44E52F2D43}D:\gry\jump force\jump force\jump_force\binaries\win64\jump_force-win64-shipping.exe] => (Block) D:\gry\jump force\jump force\jump_force\binaries\win64\jump_force-win64-shipping.exe Brak pliku
    FirewallRules: [UDP Query User{84ABE8A5-7EA0-4856-BBC0-A7C762E414D2}D:\gry\jump force\jump force\jump_force\binaries\win64\jump_force-win64-shipping.exe] => (Block) D:\gry\jump force\jump force\jump_force\binaries\win64\jump_force-win64-shipping.exe Brak pliku


    Co jeszcze? Dodasz, odejmiesz?


    Nie pomogło.
  • #8 17808411
    Anonymous
    Level 1  
  • #9 17808638
    dt1
    Admin of Computers group
    Now, if the fixlist has already been executed, it is worth re-scanning and uploading new logs.
  • Helpful post
    #10 17808804
    Kolobos
    IT specialist
    Poprawny Fixlist.txt:
    CustomCLSID: HKU\S-1-5-21-374170528-3039333091-3245006288-1001_Classes\CLSID\{1BF42E4C-4AF4-4CFD-A1A0-CF2960B8F63E}\InprocServer32 -> C:\Users\Z\AppData\Local\Microsoft\OneDrive\18.192.0920.0015\amd64\FileSyncShell64.dll => Brak pliku
    CustomCLSID: HKU\S-1-5-21-374170528-3039333091-3245006288-1001_Classes\CLSID\{7AFDFDDB-F914-11E4-8377-6C3BE50D980C}\InprocServer32 -> C:\Users\Z\AppData\Local\Microsoft\OneDrive\18.192.0920.0015\amd64\FileSyncShell64.dll => Brak pliku
    CustomCLSID: HKU\S-1-5-21-374170528-3039333091-3245006288-1001_Classes\CLSID\{82CA8DE3-01AD-4CEA-9D75-BE4C51810A9E}\InprocServer32 -> C:\Users\Z\AppData\Local\Microsoft\OneDrive\18.192.0920.0015\amd64\FileSyncShell64.dll => Brak pliku
    CustomCLSID: HKU\S-1-5-21-374170528-3039333091-3245006288-1001_Classes\CLSID\{e8c77137-e224-5791-b6e9-ff0305797a13}\InprocServer32 -> C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll => Brak pliku
    ContextMenuHandlers3: [{4A7C4306-57E0-4C0C-83A9-78C1528F618C}] -> {4A7C4306-57E0-4C0C-83A9-78C1528F618C} => -> Brak pliku
    Task: {63818197-652F-449D-BD13-CB5967D85AFB} - System32\Tasks\Opera scheduled Autoupdate 1542652055 => C:\Users\Z\AppData\Local\Programs\Opera\launcher.exe (Opera Software AS -> Opera Software)
    Task: {AC35CF5F-8159-4ED4-98FB-9B437E35B289} - System32\Tasks\Microsoft\Windows\WDI\SrvHost => rundll32.exe winscomrssrv.dll,SrvMainHost
    GroupPolicy: Ograniczenia ? Microsoft Corporation) Microsoft Corporation)
  • #11 17810207
    Zajonc753
    Level 6  
    It's ok now (:
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  • #12 17811636
    RADU23
    VIP Meritorious for electroda.pl
    Delete the C: \ FRST folder and that's all.
    Antivirus-Removed Virus & Persistent Winscomrssrv.dll Message: Troubleshooting Tips

Topic summary

✨ The discussion revolves around a user experiencing persistent error messages related to the winscomrssrv.dll file after an antivirus program removed a virus upon startup. Despite scanning with various tools, including AdwCleaner and Malwarebytes, the issue persisted. Suggestions included uninstalling unnecessary programs, executing a fixlist, and re-scanning for malware. A specific fixlist was provided, which ultimately resolved the issue for the user. The conversation highlighted the risks of using certain fixlists that could remove essential software components.
Generated by the language model.

FAQ

TL;DR: One scheduled task caused the startup error; "rundll32.exe winscomrssrv.dll,SrvMainHost" exposed persistence. Use FRST with the correct Fixlist.txt to remove that task and clean leftovers. [Elektroda, Kolobos, post #17808804]

Why it matters: This FAQ helps Windows users whose antivirus removed malware but still see winscomrssrv.dll popups at boot, and shows the safe fix.

Quick Facts

What triggers the winscomrssrv.dll error at startup?

A scheduled task named Microsoft\Windows\WDI\SrvHost calls rundll32 to load winscomrssrv.dll at boot. When the DLL is missing, Windows shows an error. In this case, one task entry invoked that DLL. [Elektroda, Kolobos, post #17808804]

Did my antivirus actually remove winscomrssrv.dll?

Yes. A helper confirmed the antivirus identified winscomrssrv.dll as malicious, then removed or moved it. [Elektroda, adamegah, post #17806100]

How do I apply an FRST fixlist safely?

Use FRST only with a trusted Fixlist.txt.
  1. Download FRST and the specific Fixlist.txt.
  2. Place Fixlist.txt in the same folder as FRST.exe.
  3. Run FRST and click Repair (Fix). This applies the cleanup precisely. [Elektroda, Anonymous, post #17806132]

What exactly did the correct Fixlist.txt change?

It targeted broken shell extensions and the malicious startup task. The list included CustomCLSID entries and a context menu handler cleanup. It also removed the Microsoft\Windows\WDI\SrvHost task calling "rundll32.exe winscomrssrv.dll,SrvMainHost." [Elektroda, Kolobos, post #17808804]

Is it safe to run any fixlist someone posts?

No. As one expert warned, "I would not be doing this fixlist above!" It could remove audio drivers, input software, codecs, or an activator. Always request a tailored fixlist for your logs. [Elektroda, dt1, post #17806187]

I already ran a bad fixlist—what now?

Rescan the system and provide fresh diagnostic logs. The helper recommended re-scanning and uploading new logs after running an incorrect fixlist. [Elektroda, dt1, post #17808638]

Should I run Malwarebytes and empty quarantine?

Yes. Download Malwarebytes, run a full scan, and remove detected items. Then open Quarantine and delete everything kept there. [Elektroda, Anonymous, post #17806132]

AdwCleaner didn’t fix it—what should I do next?

Use a targeted FRST cleanup. The correct Fixlist.txt removed the startup task that invoked winscomrssrv.dll, resolving the boot error. [Elektroda, Kolobos, post #17808804]

How do I confirm the issue is resolved?

Reboot and watch for the popup. Success means no winscomrssrv.dll message at startup. The original poster confirmed, "It's ok now" after applying the fix. [Elektroda, Zajonc753, post #17810207]

What risks come with incorrect fixlists?

A wrong fixlist can remove legitimate components. Examples include AIM SC808 audio software, Microsoft mouse/keyboard tools, codecs, and an activation loader. That can break audio or licensing. [Elektroda, dt1, post #17806187]

Should I delete the FRST folder after finishing?

Yes. Remove the C:\FRST folder when cleanup is complete. This discards the tool and its logs safely. [Elektroda, RADU23, post #17811636]

Should I also uninstall unnecessary programs?

Yes. The helper advised uninstalling unnecessary software during remediation. This complements malware removal and reduces clutter. [Elektroda, Anonymous, post #17806132]
Generated by the language model.
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