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Two Phases in One Socket: Unexpected Power Outage, USB Modem Issues, and Voltage Measurements

melersan 40156 11
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Why do both holes of some sockets seem live in a TN-C installation, with a temporary outage when a USB modem is unplugged, and what fault could cause this in only part of the flat?

The likely cause is a broken PEN conductor in the affected branch or junction box; in the thread it was later found broken under the insulation at the box entrance [#8839844] [#8840018] [#8844671] In a TN-C system there is no separate neutral, so loss of PEN continuity can make a phase tester glow in both socket holes because the conductor floats through connected loads [#8839860] [#8839930] [#8842748] This fault is dangerous because protective contacts and the housings of class I appliances can become energized [#8840018] [#8839930] The break may be in a nearby socket or junction box, and it may sometimes be repairable by cleaning, shortening, and reconnecting the conductor rather than opening walls [#8840069] The installation should not be used until an electrician locates and fixes the broken PEN [#8839930] [#8840018]
AI summary based on the discussion. May contain errors.
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  • #1 8839825
    melersan
    Level 11  
    Posts: 71
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    Rate: 7
    Hello,

    Today something happened that I never expected. I turned on the computer as usual, but something modem connected via usb did not respond. So I disconnected the cable from the computer's USB port and then the power supply to the room was cut off for a while. I thought the temporary power outage was due to some external fault. I restarted the computer and the same thing happened again - no internet. I pulled the plug out of the port again and this time the power didn't come back.

    It turned out that I have a phase in both holes (I check it with an ordinary phase meter - a screwdriver with a light bulb glowing when there is a phase in the socket). The voltage between the wires is 10V ... TN-C network, so only 2 wires, so I have no way to check the real voltage on each of the wires, because I have no mass. Tomorrow, I think I'll call a professional, I hope, not an "expert", but if anyone has encountered a similar problem, I am asking for help ...

    I would like to mention that only in 2 rooms such miracles happen. In the bathrooms, kitchen, hall and another room, everything is fine. Lights, in turn, work in all rooms.

    Thank you very much in advance for your help
    Regards
    Damian
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  • #2 8839844
    remik_l
    Level 29  
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    Possibly broken PEN.
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  • #3 8839860
    rnb_bolii
    Level 39  
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    Hello. No "zero" - N. And the fact that the phase element shines on both holes is a delicate insulation breakdown. These phase detectors are very sensitive.
  • #4 8839913
    melersan
    Level 11  
    Posts: 71
    Help: 3
    Rate: 7
    I understand that in the case of a PEN interruption, the location of the interruption and repair are not an option for a layman with only an SEP certificate up to 1kV, a willingness to learn and no specialized measuring and repair equipment.

    In general, interrupt PEN smells like hammering in the wall to me... I hope I'm wrong.

    On the other hand, if the PEN was interrupted, I would have the same problem in every socket in the house, so it's probably not that...
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  • #5 8839930
    zbich70
    Level 43  
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    rnb_bolii wrote:
    Hello. No "zero" - N. And the fact that the phase element shines on both holes is a delicate insulation breakdown. These phase detectors are very sensitive.

    Insulation breaking...
    In the absence of PEN, it shows the phase through the receivers.

    BTW, I do not advise using the installation with a damaged PEN and call an electrician as soon as possible
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  • #6 8839937
    ajanek9
    Level 29  
    Posts: 1040
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    Quote:
    Hello. No "zero". And the fact that the phaser shines on both holes is a delicate puncture of the insulation.

    I agree with my colleague that zero has fired somewhere, but I would not scare with insulation breakdown, the "phase" is on because it is closed by some connected device.
    A multimeter is enough to check, but to measure AC voltages above 250V, usually the smallest ones have a range of up to 750V, but it's better to warn.
    However, if you do not feel up to it, it is better to call a professional.
  • #7 8840018
    kkas12
    Level 43  
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    Hello!

    Quote:
    Hello. No "zero" - N. And the fact that the phase element shines on both holes is a delicate insulation breakdown. These phase detectors are very sensitive.
    Where does the name "phaser" come from?
    In this type (old installations) there is no N conductor. However, there is one conductor acting as a protective and neutral conductor.
    The fact that the indicator shows the presence of a phase on both contacts of the socket is due to the loss of continuity of this particular wire (as one of my colleagues wrote about) and not to damage to the insulation.
    This is a very dangerous and dangerous fault, because in the presence of sockets with a protective contact in such a circuit, voltage appears on this contact. And consequently, this voltage will also appear on the housings of receivers made in the 1st protection class to these sockets connected,
    So, paradoxically, what it is supposed to protect in such a case threatens to be electrocuted.
    So find an electrician to locate and remove it as soon as possible.
    And do not value the appearance of the walls above life.
  • #8 8840069
    zbich70
    Level 43  
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    melersan wrote:
    On the other hand, if the PEN was interrupted, I would have the same problem in every socket in the house, so it's probably not that...

    It could have caught fire in a junction box or an adjacent outlet.
    melersan wrote:
    In general, interrupt PEN smells like hammering in the wall to me... I hope I'm wrong.

    Not necessarily. Maybe it's enough to clean the ends or shorten as there are stocks and reconnect.
  • #9 8840125
    rnb_bolii
    Level 39  
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    "Phazowiec" - that's what we called such a tester in a screwdriver. And I didn't mean to puncture and damage the insulation.
  • #10 8840235
    melersan
    Level 11  
    Posts: 71
    Help: 3
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    Thanks for the replies, tomorrow a specialist will take care of it and let you know what it was

    Regards
    Damian

    PS I pulled the PEN from the working socket into the room and measured the voltage of both wires in the socket. Both wires in relation to the pulled-up PEN have 230V, if that matters
  • #11 8842748
    zybex
    Helpful for users
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    melersan wrote:
    Both wires in relation to the pulled-up PEN have 230V, if that matters

    The fact that you measure in this way does not mean that there is a phase on both wires. Checking a regular bulb against a PEN would certainly clear things up.? I'm sure an electrician can handle it.
  • #12 8844671
    melersan
    Level 11  
    Posts: 71
    Help: 3
    Rate: 7
    So this morning I sat down and figured it out on my own :)

    it turned out that at the entrance to the box there was a broken PEN wire under the insulation, so I didn't notice it before. It was probably damaged, more current went and the break was ready. A bit of forging in gel-concrete and it's so nice.

    Thank you very much for your interest and answers

    Regards
    Damian

Topic summary

LABEL_AI_GENERATED
The discussion revolves around a user's unexpected power outage and issues with a USB modem, leading to voltage measurement concerns. The user discovered that both holes in the socket showed a phase presence, indicating potential insulation breakdown or a broken PEN (Protective Earth Neutral) wire. Various responses suggested that the issue could stem from a damaged PEN wire, which poses serious safety risks, including the possibility of electric shock. The user later confirmed that the problem was indeed a broken PEN wire under insulation, which was repaired. The importance of consulting a qualified electrician for such electrical issues was emphasized throughout the discussion.
AI summary based on the discussion. May contain errors.
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