I have the same model and a similar problem. When the robot is in the mixing position, it blinks red and does not turn on. Instead, it is activated in any other arm position.
The end caps have no effect on this. What's more, when the arm is in the mixing position, it is enough to set it to this position, hold the lever that allows its rotation 2-3 mm before its Max. A jump. The arm is then locked and the robot starts. It works normally as long as we hold down this lever. Releasing it causes the engine to spring back to its idle state, the engine to shut down in emergency mode, and the speed switch to flash red. Emergency mode does not place the drive in a non-collision position when lifting the agitator arm from above the bowl.
Anyone have a service, description of sensors, disassembly instructions?