A colleague recently bought a phone mentioned in the subject and asked me for help in solving the following problem: the phone is after a hard reset and when we go through this introduction (update, installation of the sim card, etc.) it stops at the "verify Google account" and asks you to enter email address and password for the account that the first owner created there, but neither me nor my colleague have contact with him. And here the question arises: how to skip it? ". I will immediately add that the YouTube guide did not give anything because I just get lost in it and how many times I would try to spartola a case so many times. I would ask for a clear explanation of the problem.