Write to the seller and ask for any support, system updates, whatever I bought the camera without a problem, the Chinese gave a file link, but in your case you have to check it yourself.
Added after 11 [minutes]: It seems that you have the BX-310 model: HuiZhou KaiChuangXing Technology
http://www.kccartech.com/eacp_view.asp?id=224 And it appears as:
http://bosion.hk/eindex.asp contact:
E-mail: info(_at_)bosion.hk
E-Email2: Lukai205530(_at_)163.com
Go into the settings and look for information about the system or anything where it could write what software you have uploaded at the beginning when you turn on the radio, maybe it displays some information?
The operating system you have Window CE 6.0 but in general the program that supports the combine probably has its name. I would rather look for an update for this program, not a system. But if it's Android, I don't know, you have contact here write to Chinese
Contact Us
Contact: Alice Zheng
Skype: alicezheng1015
Email: alice(_at_)kccartech.com