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Refrigerators 10 year compressor warranty - is it worth it or marketing? What do

anu1973 50940 18
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16453746
    anu1973
    Level 10  
    Some refrigerator manufacturers are tempted with a 10-year warranty on the compressor:
    Samsung, Whirlpool, LG.

    It seems that everyone above the first 24 months, applies the principle that they do not pay for the parts,
    but for commuting and labor, yes.

    The question is, what does the compressor warranty actually cover?

    I found a post from 2008 - that is, it is not known if the information is currently - that
    Whirlpool understood then the warranty on the compressor in a wide way. Someone had
    trouble with the fridge for over 2 years, but with this warranty of 10 years for a compressor. A leak was found
    and the system was filled twice (which cost PLN 2X300). Finally, it was found that the leak is in place
    for repair and the refrigerator has been replaced. The warranty for the compressor understood in this way would be very attractive, because from what I see, the problem of unsealing is quite common.

    A moment ago I called Whirlpool and the consultant said that the 10-year warranty is for the compressor itself.
    This is not the final information for me, because I got the impression that the girl just read the information available to everyone, was not very practical.

    Question No. 1

    Does any of the manufacturers offering a 10-year warranty on the compressor understand the entire refrigeration system as a compressor, including its unsealing?

    Question no. 2

    If it is a guarantee for the compressor itself, is it worth to be tempted, or is it rather a marketing gimmick?
    Ie. the compressor as such breaks down very rarely, and if it breaks down then the service fee for the company's service will be
    and so bigger than some local specialist?
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  • #2 16453762
    Piotr2608

    Level 41  
    anu1973 wrote:
    Question No. 1

    Does any of the manufacturers offering a 10-year warranty on the compressor understand the entire refrigeration system as a compressor, including its unsealing?


    River theme. Not 10 years and up to 10 years on selected models of refrigerators after all, the refrigerator must be expensive for the manufacturer to come out with the face and not with the debt after the service. In fact, we are cooked by this guarantee. With these 10 years warranty (depends on the manufacturer's and authorized sites' views) we can not interfere in repairing the device yourself, or by using local unauthorized services.

    anu1973 wrote:
    Ie. the compressor as such breaks down very rarely,


    I would not be so sure. Murphy's law is the most applicable.
  • #3 16453802
    robokop
    VIP Meritorious for electroda.pl
    Only that the fallen compressor is a total rarity in refrigerators younger than 10 years - for this unsealed system is the norm. So this guarantee you can put on your shoes ...
  • #4 16453915
    Piotr2608

    Level 41  
    robokop wrote:
    Only that the fallen compressor is a total rarity in refrigerators younger than 10 years


    Yes, if we are talking about a normal old type compressor. The construction of a new inverter inverter is nothing else but a linear motor powered by inverter electronics. And here comes the so-called drink the water.
    Assuming that this linear motor will last 40 years, the electronics controlling it will not necessarily endure this 10 year period of work. The average price of the new module is about 350-520 PLN plus a replacement in this case by an authorized service, so an additional + 200PLN is added to the exchange.
    Secondly, the savings from using no (after any comfort) in unfavorable thermal conditions, such an "inverter" will work 24 / 24h, after all, it will have to maintain the temperature set in the refrigerator.

    Samsung RB37J5345 fridge - annual energy consumption 259 kWh (inverter)
    Samsung fridge BRB260076 - annual energy consumption of 240 kWh (classical)
  • #5 16453926
    anu1973
    Level 10  
    Here, the mentioned posts - unfortunately, age-old, so it is not known whether the current - in which the warranty on the compressor = guarantee for leak tightness (or perhaps it was once specified specifically - a guarantee for the refrigeration system). In total, it is difficult to say what these guarantees cover, because in principle even the warranty for a compressor is not mentioned in the warranty, and the promise is a sticker on the refrigerator and, for example, in the case of Samsung, "the websites know which models they are covered by an extended warranty on the compressor ".


    https://www.elektroda.pl/rtvforum/topic508974.html

    https://www.elektroda.pl/rtvforum/topic892047.html

    https://www.elektroda.pl/rtvforum/topic720278.html

    And an old press release:

    "Whirlpool Polska is introducing a new extended 7-year warranty for the perforation of the equipment housing from July 1. All Whirlpool, Ignis and Bauknecht products purchased after July 1 will be covered by a higher warranty, at the same time a 7-year warranty for the refrigeration unit and the system will apply. refrigerators in refrigerators, freezers and fridge-freezers by Whirlpool, Ignis and Bauknecht. Whirlpool also gives a 7-year warranty on the engine and main tank for washing machines, washer-dryers and dryers of the above mentioned brands. (MK) "
  • #6 16453943
    Piotr2608

    Level 41  
    The topics from the links relate to refrigerators with an ordinary compressor.
    The author of the topic is interested in the subject of refrigerators with an aggregate, a so-called compressor. inverter because currently only a 10-year warranty is given for such.
    Whirlpool - you can see that Americans want to conquer Europe ;)
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  • #7 16453957
    anu1973
    Level 10  
    Perhaps I have mixed up too much and I am referring to a guarantee that has long gone to the archive.

    In total, I did not even know that the aggregate and compressor is something else - I used these replaceable names.
    I'm totally indifferent to what's going on inside, I'm most interested in whether or not anyone now offers an extended one
    a guarantee for the entire refrigeration system. Searching for the fact that once there was a guarantee for an aggregate and refrigeration system, it can
    currently, a long warranty on the compressor also includes the refrigeration system (its tightness).
  • #8 16454153
    robokop
    VIP Meritorious for electroda.pl
    I wonder what for yntelygent he understood these terms - an inverter, linear or linear compressor. None of these terms is true - there is neither a linear engine https://pl.wikipedia.org/wiki/Silnik_liniowy, nor linear - because such a verbal freak does not occur in nature, nor inverter - because what is there reversed? Ot eccentric / spiral compressor, called the English "scroll" driven by an asynchronous motor through the inverter - with variable speed, thus achieving higher efficiency, compared to the classic reciprocating compressor. There is a very unreliable and unstable electronics of the inverter - any surge voltage, atmospheric discharge, sparking loose contact or ubiquitous moisture are able to "toto". For more than half a century, refrigeration appliances for general use have been manufactured with traditional piston compressors, controlled on / off - as you can see everything can be fought in the name of progress.
  • #9 16454168
    Piotr2608

    Level 41  
    robokop wrote:
    as you can see, everything can be fought in the name of progress


    ... and you can, of course, make progress in the name of progress. Electricity consumes more than a refrigerator with a classic compressor. As I talked to a gentleman who in the institute is involved in the testing of such inventions, he said that the graph and the straight line for the EU counts, after all it uses less electricity than a classical compressor at a given moment. Total at a given time, such inverter chimera will use more power, but the graph is a graph.
  • #10 16460899
    karolb863
    Level 9  
    Hello,
    I am reading this topic because I am just looking to buy a fridge, I would like a Side by Side fridge with an icemaker, I was wondering between Samsung and LG, just because of the "linear compressor" (10 years warranty), but reading the posts here I come to the conclusion that maybe a better choice will be a traditional compressor (less failure of control with this compressor), I really do not care about the great energy savings, which is not necessarily true - as shown here.
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  • #11 16461043
    robokop
    VIP Meritorious for electroda.pl
    Referring to the post above, I would probably choose LG myself. Maybe Samsung is and more modern / prestigious, but definitely in my opinion LG has more advantages - even the service.
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  • #12 16461688
    karolb863
    Level 9  
    I was in the shop today, not so much idiots and you're a salesman - he was probably quite objective, not necessarily recommending Samsung, though he also claimed that maybe it is more popular, but not necessarily better than LG, said that they are qualitatively similar, and Samsung tempts you not quite needed gadgets and quite heavily marketing (I compared it to Castrol in the automotive industry).
    now I am more inclined towards LG, although I do not know why, I have another month to think about it, in addition to the fridge, I still have to buy a dishwasher, a washing machine and an extract.
    Buying home appliances is not as easy as it seemed :)
  • #13 16767569
    lysyarnold
    Level 12  
    I do not know how repetitive it is but I got the information that in LG if the compressor is being blown out, the customer does not pay for repair. That is, labor and parts connected with exchanging the compressor (driers, coolers etc.) are on the LG side. That's how my brother-in-law was treated when he broke the fridge. I wonder if someone else had such an ailment - because it's a few in my pocket. Only they pinched that the unauthorized service should not leak the system - it's about ensuring that nothing else is damaged.
  • #14 18065259
    Andrzej_Wrocław
    Level 11  
    I just got the inverter in a 4-year-old Samsung refrigerator. Because it was covered by a 10-year warranty, so I calmly called the site and here the first zonk - the warranty covers the inverter, but for commuting and labor related to the exchange I have to pay about 500 PLN. Well, it's hard, a bit of bitterness, but what to do, I agreed and here the second zonk - repair only in a month (sic!). Nothing helped with the translation, that they are going hot, that I need a refrigerator, that my wife will throw me out of the house - the lady was adamant - FOR THE MONTH. I decided to buy a new fridge, definitely not SAMSUNG!
  • #15 18065357
    lysyarnold
    Level 12  
    Buy yourself a LG. They are linear compressors and the warranty is full. If the compressor fails, you do not pay anything. At least it is in K Rakow.
  • #16 18067112
    Andrzej_Wrocław
    Level 11  
    I checked and I did, thank you for the advice.
  • #17 18220259
    zett1
    Level 15  
    Again these "linear compressors" ;) ) I suspect that it will stay like that, just like a led bulb or halogen LED.
    A few days ago, choosing between Samsung and LG I bought ... Amica, since yesterday it has been cooling. Similarly, Samsung has been the owner of the "fridge part" of Amici for several years. In any case, the new Amica replaced the old Amica, which served faithfully 15 years, until some refrigerant escaped and the freezer seals began to look bad ....

    [quote:c90b7ef125="robokop"] I wonder what yntelygent thought of these terms - an inverter compressor (... ;) None of these terms are true (... ;) or inverter - because what is inverted there? (... ;) driven by an asynchronous motor through an inverter

    I suspect that this inverter came from: inverter. Inverter - from English power inverter.
  • #18 21515529
    tobililstar
    Level 1  
    Hello
    Many years old this thread is but I have just been confronted with a freezer failure (refrigerator works) on my Samsung fridge and I can tell you about the Samsung warranty on the inverter motor. Here's the response from Samsung when asked if it's normal for them to call out ridiculous money to replace a warranty item.
    "The repair must be carried out by an authorised service centre. The customer covers the cost of the diagnosis, the replacement of the motor and the service travel. The warranty covers the cost of the parts, in this case the motor."

    Also, door slamming 150 PLN, diagnosis 250 PLN, engine free and labour cost 1700 PLN parts :P .

    Someone asked if this made sense. My fridge FAILED 5 MONTHS after the warranty. And it was not some cheapest model.... Anyway, the total cost is almost half a new fridge.
    It's a drama, and what pisses me off the most is that they are bragging about what kind of promo they are giving.... 10 years. In the shop they necessarily repeat it. And in fact it's a joke. I don't know what it's like with other manufacturers, maybe it's similar. In our country, the public is allowed to be treated in this way, so I grit my teeth. Apparently they are acting in accordance with the law. I leave information for others, because I have the impression that not many people are aware of this. Another thing is that Samsung which seemed to me to be a quality company is just a rag, a sh*t. I am rather done with them and I don't just mean AGD. pzdr
  • #19 21515543
    Piotr2608

    Level 41  
    tobililstar wrote:
    Also, door slamming 150PLN, diagnosis 250PLN, engine for free and labour cost 1700PLN + parts
    .
    After all, I always say it - a pic of water, the same with the extended warranty....
    ... ... but to rip off a naive customer - priceless :)
  • Topic summary

    The discussion revolves around the value of a 10-year compressor warranty offered by refrigerator manufacturers such as Samsung, Whirlpool, and LG. Participants express skepticism about the warranty's actual coverage, particularly regarding compressor failures versus common issues like refrigerant leaks. Some users note that while the warranty may cover parts, labor and service fees often remain the owner's responsibility. The conversation highlights the differences between traditional and inverter compressors, with concerns about the reliability of inverter technology. Users share personal experiences with warranty claims, indicating that LG's warranty may be more comprehensive compared to Samsung's. Ultimately, the consensus leans towards preferring traditional compressors for their reliability, despite the allure of extended warranties.
    Summary generated by the language model.
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