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Mozilla Firefox: Disappearing Passwords, Retaining Bookmarks & History - Recover Options

larrylldldld 6465 11
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  • #1 16739349
    larrylldldld
    Level 7  
    Hello,
    Something strange has happened in my Mozilla that I can't understand. All passwords have disappeared, but not bookmarks and history. I tried to recover them with passwordfox and FirePasswordViewer, but both found only two / three very, very old passwords 3 years ago (?). What could happen to the rest? I was browsing files and I have no idea what may be wrong. This is very important to me because I use multiple accounts and I can't reset all passwords at this time.
    Thanks for the help.
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  • Helpful post
    #2 16740246
    niuniu7
    Level 17  
    1
    Expand the Tools menu.
    2
    Select Options.
    3
    Click on the Security tab.
    4
    Click "Saved Passwords".
    5
    A window with the same name will appear with a list of sites and usernames used to login. In the bottom right year, click "View passwords".
    6
    You will be asked to confirm the display of passwords. Select "Yes".
    7
    A new column with site passwords will appear in the "Saved Passwords" window.
    8
    If you want to hide your passwords again, click "Hide passwords" in the bottom right corner of the window.

    Moderated By dt1:

    The answer has nothing to do with the subject. This is the procedure for reading saved passwords, not recovering lost ones.

  • #3 16740393
    larrylldldld
    Level 7  
    My problem is that I don't have any passwords there? Or rather, I have the old and new ones that I added, but this is only a fraction of all that I had.
  • Helpful post
    #4 16740469
    dt1
    Admin of Computers group
    Try:

    - press the start button (Windows Vista, 7, 10) and enter % Appdata% - confirm with enter. Alternatively, you can press the WIN + R key combination - the Windows flag and the R key - and enter% appdata% there).
    - go to Mozilla -> Firefox
    - In addition to the Profiles directory, there should also be a profiles file (described as a configuration settings file), double-click, the file should open in a notebook. If you have one profile in Firefox, the last lines of the file should look something like:
    [Profile0]
    Name=default
    IsRelative=1
    Path=Profiles/gh6xfpea.default

    Remember the active profile from the last line, in this case gh6xfpea.default
    - close the notebook, enter the Profiles directory. Is there only one directory (should then have the name read in the previous step), or are there more directories?

    * If there is only one directory with the name consistent with that read from the notebook (if there are more, then the info is below):
    - enter this directory
    - find files key3.db (it may have a hidden extension, then key3 will be the same) and logins.json (again it may have a hidden extension and the name logins).
    - right click on the first of them, select Revert to previous versions
    - see what previous dates are available (if any are available), rate if firefox remembered the passwords you want to recover at any of these time points.
    - do not restore yet, cancel.
    - do the same for the second file. Compare whether the same dates are available as for the first file. Both files should be restored to the same date because they are quite closely related.

    If earlier versions with a compatible date are available and you think that these passwords were still working then disable firefox (it's important), wait half a minute and restore both of these files to the selected date.

    If earlier versions are not available (which may occur), this method cannot be used.

    ** if there are more directories with profiles:
    - check the creation dates of these directories. Does the directory that was read from the notebook have any recent creation date? Then you can try to look in other profiles of saved passwords.
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  • #5 16741302
    larrylldldld
    Level 7  
    Thank you for your reply.
    I have one directory according to what is in the profiles file.
    Both files have older versions, but the key3 file has a date from September 18 and logins from September 19. In addition, I have another file called "logins.json.corrupt", which has no previous versions. What should you do if the dates are different in both? For now, I haven't restored or changed anything. :)
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    #6 16741366
    safbot1st
    Level 43  
    larrylldldld wrote:
    Both files have older versions, but the key3 file has a date from September 18 and logins from September 19.

    This is 1 day difference - try to restore these 2 files. Maybe they'll work.
    In key3.db you have the key to the logins.json file - that's how it works, so the dates are important.
    Copy current files to a safe place first.
    larrylldldld wrote:
    logins.json.corrupt

    You can always try to substitute this file after deleting the ".corrupt" name.
  • #7 16741403
    larrylldldld
    Level 7  
    I have restored both and nothing has changed. What to do next?
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  • #8 16741406
    safbot1st
    Level 43  
    Substitute the * .corrupt file with the correct name.
  • #9 16741409
    larrylldldld
    Level 7  
    Thank you very much, it turned out that I had to reset everything and they have already appeared. Life saved. :)
    For the future, can you protect these files somehow so that they don't happen again?
  • #10 16741436
    Kolobos
    IT specialist
    Just make a copy of the profile from time to time.
  • #11 16741455
    Michalxd1232
    Level 13  
    Make a backup or create an account in Firefox and give synchronization so that you can save your data just in case you format, for example.
  • #12 16742062
    larrylldldld
    Level 7  
    Thanks for the answer. Everything works as it should and I made a copy. :)

Topic summary

The discussion revolves around a user experiencing the disappearance of saved passwords in Mozilla Firefox while bookmarks and history remain intact. The user attempted recovery using tools like Passwordfox and FirePasswordViewer but only retrieved a few old passwords. Responses provided troubleshooting steps, including checking the profile directory and restoring key files (key3.db and logins.json) to recover lost passwords. After following the advice and restoring files, the user successfully recovered their passwords. Suggestions for future prevention included regularly backing up the profile and using Firefox's synchronization feature to safeguard data.
Summary generated by the language model.
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