FAQ
TL;DR: You can change Samsung MU9000/MU6000 region from DE to PL via Service Menu; 1 confirmed success. “selected the region … for Poland.” Use a service remote. [Elektroda, awyciu, post #16771704]
Why it matters: This fixes Polish channels and Smart services without hardware mods. Ideal for buyers of German-market sets needing Polish features.
- MU series = 2017 Tizen TVs; region affects tuning and apps. [Elektroda, Sebaso22, post #16770452]
- Entry needs a Samsung service remote; smart remotes fail. [Elektroda, Sebaso22, post #16770452]
- Path reported: SERVICE MENU → OPTION → LOCAL SET → EU or EU_POLAND. [Elektroda, JARPAW7500, post #17159792]
- After switch, NC+, Polsat and Smart services showed Polish content for one user. [Elektroda, awyciu, post #16771704]
- Caution: “better not to change anything” beyond Local Set. [Elektroda, JARPAW7500, post #17159792]
Quick Facts
- MU series launched in 2017; regional settings live in Tizen’s Service Menu. [Elektroda, Sebaso22, post #16770452]
- Access typically requires a dedicated Samsung service remote. [Elektroda, Sebaso22, post #16770452]
- Reported navigation: SERVICE MENU → OPTION → LOCAL SET → set to EU or EU_POLAND. [Elektroda, JARPAW7500, post #17159792]
- Verified outcome: Polish apps and platforms (NC+, Polsat) appeared after change. [Elektroda, awyciu, post #16771704]
- Warning from an expert: avoid altering other service options. [Elektroda, JARPAW7500, post #17159792]
How do I change a Samsung UE55MU9009TXZG region from DE to PL?
Use a Samsung service remote to enter Service Menu. Navigate OPTION → LOCAL SET and choose EU or EU_POLAND, then restart. One user confirmed success with Polish channels and Smart services after this change. “selected the region … for Poland.” [Elektroda, awyciu, post #16771704]
What exact Service Menu path was reported for MU series?
SERVICE MENU → OPTION → LOCAL SET → select EU or EU_POLAND. The contributor added a caution: "better not to change anything" besides Local Set. Apply only this change, then power-cycle the TV. [Elektroda, JARPAW7500, post #17159792]
Do I need a special remote to access the Service Menu?
Yes. The bundled Smart remote typically cannot invoke the Service Menu on MU series. Users succeeded only after obtaining a dedicated Samsung service remote. Regular older remotes and common key combos did not work. [Elektroda, Sebaso22, post #16770452]
Is there any user-confirmed success after switching to EU_POLAND?
Yes. One owner reported entering true Service Mode with a service remote, selecting Poland/EU, and then seeing NC+, Polsat, and Polish Smart services available after setup. [Elektroda, awyciu, post #16771704]
Where can I find a service-remote manual or reference?
A forum participant shared a service-remote manual link when discussing remote-based entry to the menu. Use it to understand key mappings before attempting access. [Elektroda, Sebaso22, post #16892708]
What if my TV’s model suffix is TXZG (German market)?
A contributor noted TXZG units were not produced for PL retail, yet Local Set still allowed EU/EU_POLAND selection in Service Menu. Proceed only with Local Set changes, then reboot. [Elektroda, JARPAW7500, post #16747703]
Will changing the region impact channel scanning and apps?
Yes. After selecting Poland/EU, a user reported Polish platforms (NC+, Polsat) and Smart services appearing in Polish during setup and scanning. [Elektroda, awyciu, post #16771704]
Can Samsung Support change the region remotely?
One poster suggested contacting Samsung support; they were told a remote change might be possible after verification. This is not guaranteed and depends on support policies. [Elektroda, Sebaso22, post #16892708]
What is Tizen, and why does it matter here?
Tizen is Samsung’s TV operating system. Region in Tizen controls available broadcast standards, app store availability, and initial setup language defaults on MU series. [Elektroda, Sebaso22, post #16770452]
What is the Service Menu and Local Set on Samsung TVs?
The Service Menu is a hidden configuration interface. Local Set defines market presets like EU or EU_POLAND, which tune regional features and apps. Change only Local Set as advised by the experienced poster. [Elektroda, JARPAW7500, post #17159792]
Quick how-to: change MU9000 region to Poland (3 steps)
- Use a Samsung service remote to enter Service Menu.
- Go to OPTION → LOCAL SET and select EU or EU_POLAND.
- Power off, then on; run setup and scan to load Polish services. [Elektroda, JARPAW7500, post #17159792]
What can go wrong or not work as expected?
Edge case: Smart remotes and older standard remotes may not open Service Menu on MU models. Also, the expert warned not to change other service items, implying risk of misconfiguration. [Elektroda, Sebaso22, post #16770452]
Is a region change possible on other MU-series sizes (e.g., UE55MU6000)?
A MU6000 owner reported the same access limitation with a Smart remote, then pursued a service remote to attempt the same Local Set change. The approach mirrors MU9000. [Elektroda, Sebaso22, post #16770452]
Does a TV prepared for a given market allow region switching at all?
One reply claimed TVs are prepared for a given market. However, other posts show Local Set changes enabled EU/EU_POLAND on German units, with success reported. [Elektroda, 1098678, post #16744220]
