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Lenovo Ideapad 320-15 i3-7100U - Win 7 installation, mouse not working

jbl94 3726 8
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  • #1 16828515
    jbl94
    Level 7  
    Lenovo Ideapad 320-15 i3-7100U
    Processor: Intel Core i3-7100U (2 cores, 2.40 GHz, 3 MB cache)
    Memory: 12 GB (SO-DIMM DDR4, 2133MHz)
    Disk: 256 GB SATA III SSD
    Graphics: NVIDIA GeForce 940MX, + Intel HD Graphics 620

    Hello, when installing win 7 does not work mouse or touchpad. After installation, the same.
    What's the problem?
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  • #2 16828533
    Kolobos
    IT specialist
    Do you have everything installed in the device manager? If not, provide device identifiers for which drivers are missing (ven and dev or pid and vid - only without screens!)

    Is the system 32 or 64 bit?

    Unless there are W7 drivers at all, if you don't have to change the system to a newer one or use a USB mouse.
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  • #3 16828573
    jbl94
    Level 7  
    No drivers are available.

    64.

    The USB mouse doesn't work anyway.

    Ok, and when it comes to wines 10, where to look for help?
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  • #4 16828585
    Kolobos
    IT specialist
    > There are no drivers.

    Can you develop it? I did not ask if you were installing something only:
    > Do you have everything installed in the device manager? If not, provide device identifiers for which drivers are missing (ven and dev or pid and vid - only without screens!)

    > Ok, and when it comes to wines 10, where do you look for help?

    What help After installing W10 and drivers from Lenovo, everything should work.
  • #5 16828610
    jbl94
    Level 7  
    There are no installed drivers.
    e.g. other devices / Ethernet controller
    There is no mouse etc.

    I made an ISO W10 board through MediaCreationTool before and after installing everything ok. But when you try to download anything - chrome, the opera pops up a store - in which it is not. Also information about activating the W10 to PRO or other system pops up. Will I be able to install applications normally after activating W10?
  • #6 16828636
    Kolobos
    IT specialist
    > There are no installed drivers.

    That is why I gave:
    > If not, provide device identifiers for which drivers are missing (ven and dev or pid and vid - only without screens!)

    Why didn't you do it? Instead, you produce more unnecessary posts.

    > Information about activating the W10 to PRO or other system also pops up.

    You probably wanted to write "update"? What W10 version have you downloaded? Probably not Windows 10 S, in this version you can only install applications from the MS store. After changing to the "normal" version you will be able to install whatever you want.
  • #7 16828685
    jbl94
    Level 7  
    I don't exactly understand what device identifiers are for which drivers are missing. {what is ven and den? }

    Hehehe, yes 10s. I had no idea. For the future - which versions of W10 should be installed best? Private person, no company.
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  • #8 16829084
    Kolobos
    IT specialist
    > I don't exactly understand what device identifiers are for which drivers are missing. {what is ven and den? }

    You have access to the internet, so what's the problem, to type in google: device identifiers.

    First better results pages:
    https://www.elektroda.pl/rtvforum/topic1228905.html
    http://forum.programosy.pl/wyszukiwanie-sterownikow-do-nieznanych-urzadzen-vt122129.html

    Install Home or Pro.
  • #9 16831526
    jbl94
    Level 7  
    Home installed, thank you.

    ~ close

Topic summary

The discussion revolves around the installation of Windows 7 on a Lenovo Ideapad 320-15 with an Intel Core i3-7100U processor, where the mouse and touchpad are non-functional post-installation. The user reports that no drivers are available, and a USB mouse also fails to work. Responses suggest checking the device manager for missing drivers and provide guidance on identifying these drivers using device identifiers. The conversation shifts to Windows 10, where the user expresses issues with activation and installing applications, particularly mentioning Windows 10 S, which restricts app installations to the Microsoft Store. The final resolution indicates that Windows 10 Home was successfully installed.
Summary generated by the language model.
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