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Relocating Electric Meter Outside: Reporting Process, Alternatives & Personal Presence Required

Aniag123 58248 16
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How do I report to my electricity supplier that an electrician will move the meter outside if I am abroad, and do I need to do it in person?

You usually do not need to report it in person; in many cases an email or phone call is enough, but the exact procedure depends on the operator [#16986265][#16986414] For Enea, the official guidance says to report the intended meter relocation and give the start and end dates of the work, after which an Enea employee will reseal the meter in the new place [#16986382] In Tauron areas, one user reports doing it by phone first, then sending the application/ready-for-sealing paperwork by email, with consent given over the phone [#16986301][#16986414] The electrician should know the local rules and not leave the customer to handle the sealing issue alone [#16991549]
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  • #1 16986247
    Aniag123
    Level 7  
    Posts: 5
    Rate: 3
    Hello I have a question. We have an electrician with all papers, which will issue a report, he will move the meter from the house to the outside, ie to the top of the house at eye level. And here the problem arises because he informed me that I have to report to my energy supplier that he will be moving and, as a result, take the seal, and I am not currently in the country. Can anyone report it in a different way? Is it possible to work around it or do you have to be and report it in person?
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  • #2 16986265
    jann111
    Level 33  
    Posts: 2058
    Help: 180
    Rate: 505
    Send via email. Dot.
  • #3 16986281
    Aniag123
    Level 7  
    Posts: 5
    Rate: 3
    Do you think that if he sends an e-mail notifying that this and that will take place? Transferring and breaking the seal will not be a problem? They themselves determine the date when they will arrive to set up a new one?
  • #4 16986301
    kkas12
    Level 43  
    Posts: 17356
    Help: 1073
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    You can not do that.
    You must call an energy emergency service and it is best to report a failure that requires removal of seals. You must enter all data with the meter number inclusive. If you specify that you want to transfer then you will be waiting for the release of TWP. If they give their consent by phone, you have a green light. It may also be reported by an electrician who is supposed to remove a failure.
    This is at least in Tauron.
    Calls are recorded.

    I just do not understand going into the cost of taking out the meter if the provider gives you this (he may have reasons) not ordered.
    But who will prohibit the rich?
  • #5 16986322
    mawerix123
    Level 39  
    Posts: 4143
    Help: 482
    Rate: 949
    Aniag123 wrote:
    You think that if you send an e-mail notifying that this and that will take place Transfer


    Like this or that :?: such work must be reported and wait for permission or to write an application I do not know how it is in the Energa Operator area.

    And here, please, you have black on white what you need to do ... phone or Mail is enough
    http://www.energa-operator.pl/infrastruktura/przebudowa_sieci/przeniesienie_licznika.xml

    kkas12 wrote:
    You need to call an ambulance and it's best to report a failure,


    And if they come to seal it they will see a new connection :D This is not a good idea. I wonder what the contractor will agree to transfer the system in such a way that I would not undertake such a task without a written pad from the supplier.

    Aniag123 wrote:
    he informed me that I have to report to my energy supplier that he will be moving


    Why did not you ask him what you need to do to make it OK :?:
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  • #6 16986334
    Aniag123
    Level 7  
    Posts: 5
    Rate: 3
    Tomorrow, we have a race with enea. I hope you just need to report on the phone.

    Added after 2 [minutes]:

    He claims that it's enough to call the electrician's telephone aisles, but I read on various forums that people report in writing and wait for a response. As I write tomorrow I will call and I will find out what rules they have for me.
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  • #7 16986345
    kkas12
    Level 43  
    Posts: 17356
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    I did it.
    But the fact the connection remained unchanged was only the location of the meter and pre-meter protection. And I did it only after a personal phone call. And I was never asked about my details but about the data of the owner after receiving consent.
    Although my advice may be out of place, since for some time now, at least in my area, Tauron has documented all connections, connectors and counters.

    So you still have correspondence and armed with patience.
  • #8 16986359
    Aniag123
    Level 7  
    Posts: 5
    Rate: 3
    Tomorrow I will try to do it by phone, I hope that they will wait long ?
  • #9 16986376
    kkas12
    Level 43  
    Posts: 17356
    Help: 1073
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    Only he can say that the wires are protected under the protection because they are old and thin and there is no more to work on. And that's why you want to give a new wire from the connection to the meter and put the meter under the connection because you will not be ruining the cottage.
  • #10 16986382
    mawerix123
    Level 39  
    Posts: 4143
    Help: 482
    Rate: 949
    Aniag123 wrote:
    we have electricity with enea.


    The map showed me that Energa ...

    Here is a quote from Enea's site

    Quote:
    Can the receiving installation be repaired without notifying Enea Operator?
    Work at the receiving installation does not require notification, if it is not necessary to access the equipment sealed by Enea Operator. In a situation where, for example, you need to move or move the meter (changes the location of the meter), such an intention should be reported to ENEA Operator stating the start and end dates of works. After completing the works, the employee of Enea Operator will seal the meter installed in the new place.

    https://www.operator.enea.pl/dladomu/uslugidy...cyjne/praktyczneporady/modernizacjainstalacji
  • #11 16986394
    Aniag123
    Level 7  
    Posts: 5
    Rate: 3
    So it comes to the fact that it is enough to notify when the transfer will take place and when it will end so that they can come and plan again. Thank you for your help
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  • #12 16986414
    jann111
    Level 33  
    Posts: 2058
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    Apparently, Tauron Tauron is not equal. In the Bielsko-Biała district such things are done by e-mail. Fill out the WR application, mark the transfer in the application, send by e-mail, wait for the consent, unseal, execute, report readiness and statement on the technical condition by e-mail (ZI request), transfer for sealing, transfer the contractor ...
    Why combine?
  • #13 16986431
    kkas12
    Level 43  
    Posts: 17356
    Help: 1073
    Rate: 4263
    And I'm always on the phone :)
    A colleague mentioned moving to another place and exchanging prisoners and waited for consent for two weeks.
    But it was about a year ago.

    But it's probably nothing to the subject.
  • #14 16986467
    AdamFilipek
    Level 20  
    Posts: 294
    Help: 41
    Rate: 62
    I carried my home within the apartment from the wall to the wall.
    I drove up to PGE, at the window the lady dictated to me what to write in the application, the same lady arranged me with the technicians. They came after a day or two, I showed them a place where I want to have a counter - they looked - it's ok, the decision will come by post.
    I did not even wait for the decision, after all I called, that you can already put on a plombe, a technician arrived, he sealed and that's all.
    As far as I remember, I had a few pennies added to the invoice.

    edit:
    (at the time of writing the post - there was information that it is a different provider, also my post did not contribute anything ...)
  • #15 16989962
    Brivido
    Level 34  
    Posts: 2845
    Help: 224
    Rate: 425
    And how will I ask you by the way? If there are connection conditions, new ones, etc. Is this an automatic permission to remove any seals if there is such a need or should it be reported anyway? Tauron Krakow.
  • #16 16991160
    Łukasz-O
    Admin of electroenergetics  
    Posts: 21783
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    The connection conditions are also the consent for unsealing.
  • #17 16991549
    zbich70
    Level 43  
    Posts: 17116
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    Aniag123 wrote:
    Hello I have a question. We have an electrician (...) he informed me that I have to report to my energy supplier that he will be moving and that the seal will be removed

    In my opinion, this electrician is not very overwhelmed and the topic is rather overwhelming.
    A professional electrician never exposes his client to problems such as removing seals or other technical and papermaking issues, and in particular the decomposition of standards and customs in various DSOs, their departments or even regions. He has to know what to do with it, he has to know the realities that occur in a given area and do not push it to the client.
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Topic summary

✨ The discussion revolves around the process of relocating an electric meter from inside a house to an external location. The user is concerned about the requirement to notify their energy supplier and the necessity of being present for the seal removal. Responses suggest various methods for reporting the relocation, including email and phone calls to the energy supplier. Some users mention that in certain regions, such as with Tauron, it is possible to report the relocation via phone, while others emphasize the importance of written applications and waiting for consent. The conversation highlights the variability in procedures across different energy suppliers and regions, with some users sharing personal experiences of successfully managing the process without being present.
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FAQ

TL;DR: Expect consent delays up to 2 weeks; one user "waited for consent for two weeks." You can notify by phone/email; calls are recorded. [Elektroda, kkas12, post #16986431]

Why it matters: This FAQ helps homeowners and electricians plan a compliant, low‑stress meter relocation and resealing process.

Quick Facts

Do I need to be there in person to report a meter move?

No. You can report by phone, and your electrician can also report on your behalf. Provide owner data and the meter number. Calls are recorded, which documents consent and timing. This enables work even if you are abroad or unavailable. [Elektroda, kkas12, post #16986301]

Can I notify the utility by email instead of visiting an office?

Yes, in some regions. Example: Tauron Bielsko‑Biała accepts an emailed WR application, then consent, unsealing, execution, ZI request, and sealing—fully by email. "Why combine?" captures the simplicity of this route. Confirm your local DSO’s channel. [Elektroda, jann111, post #16986414]

What permission do I need before breaking the meter seals?

Obtain explicit consent. In Tauron Kraków, issued connection conditions also act as consent to unseal. Keep that document with the work order. This avoids penalties and speeds resealing once the relocation is complete. [Elektroda, Łukasz-O, post #16991160]

How long does approval usually take?

Reported times vary by region and case complexity. One user noted a colleague "waited for consent for two weeks." Plan for that duration when scheduling electricians and resealing appointments. Build slack into your project timeline. [Elektroda, kkas12, post #16986431]

Will the utility schedule resealing after the move?

Yes. Enea’s guidance shared in-thread says notify your intended start and finish dates. After you complete the move, an Enea operator employee comes to reseal the meter at the new location. Schedule resealing during notification. [Elektroda, mawerix123, post #16986382]

What should I say when requesting unsealing by phone?

Explain the reason and scope. Example: wires under protection are old and thin; you will replace the run and place the meter under the connection to avoid structural damage. Provide meter and owner data. [Elektroda, kkas12, post #16986376]

Is it okay to report it as a “failure” just to get seals removed?

Don’t. If sealing staff arrive and see a new connection, you risk issues. Follow the formal transfer or relocation path and obtain written or recorded consent first. This avoids compliance disputes. [Elektroda, mawerix123, post #16986322]

Can my electrician handle the paperwork with the DSO?

A professional should. One expert notes that a good electrician doesn’t push seal-removal and DSO nuances onto the client. They should know local practices and manage technical and paperwork steps for you. [Elektroda, zbich70, post #16991549]

What are WR and ZI in the Tauron email process?

WR is the initial application where you mark a transfer. ZI is the readiness and technical condition statement after execution. The sequence is WR → consent → unseal → execute → ZI → sealing, all handled via email in that district. [Elektroda, jann111, post #16986414]

How-to: move a meter with an email-based workflow (example: Tauron Bielsko‑Biała)?

  1. Email WR application marking transfer.
  2. After consent, arrange unsealing, execute relocation, and email ZI.
  3. Submit for sealing; contractor transfers for sealing. [Elektroda, jann111, post #16986414]

What if I’m with Enea—what’s the expected sequence?

Report the intention to relocate with start and end dates. Perform the work with a qualified electrician. After completion, Enea sends staff to reseal at the new location. Keep your notification and dates documented. [Elektroda, mawerix123, post #16986382]

Can moving a meter inside be simpler than moving it outside?

Experiences vary. One user visited PGE, applied at the counter, got a site check within 1–2 days, then sealing shortly after and a small invoice add‑on. Local policy still governs steps and timing. [Elektroda, AdamFilipek, post #16986467]

Are phone calls with the energy emergency line recorded?

Yes. Calls are recorded, which protects both parties and captures any phone consent. Provide the full meter number and owner details during the call. Keep your own dated notes, too. [Elektroda, kkas12, post #16986301]

What’s the risk if I relocate first and ask permission later?

You risk noncompliance when staff arrive to reseal and find unapproved changes. Get prior consent and document it. "This is not a good idea" summarizes the forum’s caution on that tactic. [Elektroda, mawerix123, post #16986322]

Any cost impacts I should expect on my bill?

One user reported only a small surcharge added to the invoice after relocation and resealing. Amounts vary by operator and scope. Ask your DSO when you file. Keep all receipts and consents. [Elektroda, AdamFilipek, post #16986467]

What is a DSO and why does the process differ by area?

A DSO is the local distribution system operator managing meters and seals. Processes differ by DSO, departments, and regions. Hire an electrician who knows your area’s documented practices and paperwork. [Elektroda, zbich70, post #16991549]
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