FAQ
TL;DR: Expect consent delays up to 2 weeks; one user "waited for consent for two weeks." You can notify by phone/email; calls are recorded. [Elektroda, kkas12, post #16986431]
Why it matters: This FAQ helps homeowners and electricians plan a compliant, low‑stress meter relocation and resealing process.
Quick Facts
- Notify your DSO before breaking seals; give planned start/end dates and request resealing after work. [Elektroda, mawerix123, post #16986382]
- Reported consent wait times: up to two weeks in some regions. [Elektroda, kkas12, post #16986431]
- In Tauron Bielsko‑Biała, email workflow: WR application → consent → unseal → execute → ZI → sealing. [Elektroda, jann111, post #16986414]
- An electrician can report on your behalf; provide meter number and owner details. Calls are recorded. [Elektroda, kkas12, post #16986301]
- Connection conditions may equal consent to unseal (e.g., Tauron Kraków). [Elektroda, Łukasz-O, post #16991160]
Do I need to be there in person to report a meter move?
No. You can report by phone, and your electrician can also report on your behalf. Provide owner data and the meter number. Calls are recorded, which documents consent and timing. This enables work even if you are abroad or unavailable. [Elektroda, kkas12, post #16986301]
Can I notify the utility by email instead of visiting an office?
Yes, in some regions. Example: Tauron Bielsko‑Biała accepts an emailed WR application, then consent, unsealing, execution, ZI request, and sealing—fully by email. "Why combine?" captures the simplicity of this route. Confirm your local DSO’s channel. [Elektroda, jann111, post #16986414]
What permission do I need before breaking the meter seals?
Obtain explicit consent. In Tauron Kraków, issued connection conditions also act as consent to unseal. Keep that document with the work order. This avoids penalties and speeds resealing once the relocation is complete. [Elektroda, Łukasz-O, post #16991160]
How long does approval usually take?
Reported times vary by region and case complexity. One user noted a colleague "waited for consent for two weeks." Plan for that duration when scheduling electricians and resealing appointments. Build slack into your project timeline. [Elektroda, kkas12, post #16986431]
Will the utility schedule resealing after the move?
Yes. Enea’s guidance shared in-thread says notify your intended start and finish dates. After you complete the move, an Enea operator employee comes to reseal the meter at the new location. Schedule resealing during notification. [Elektroda, mawerix123, post #16986382]
What should I say when requesting unsealing by phone?
Explain the reason and scope. Example: wires under protection are old and thin; you will replace the run and place the meter under the connection to avoid structural damage. Provide meter and owner data. [Elektroda, kkas12, post #16986376]
Is it okay to report it as a “failure” just to get seals removed?
Don’t. If sealing staff arrive and see a new connection, you risk issues. Follow the formal transfer or relocation path and obtain written or recorded consent first. This avoids compliance disputes. [Elektroda, mawerix123, post #16986322]
Can my electrician handle the paperwork with the DSO?
A professional should. One expert notes that a good electrician doesn’t push seal-removal and DSO nuances onto the client. They should know local practices and manage technical and paperwork steps for you. [Elektroda, zbich70, post #16991549]
What are WR and ZI in the Tauron email process?
WR is the initial application where you mark a transfer. ZI is the readiness and technical condition statement after execution. The sequence is WR → consent → unseal → execute → ZI → sealing, all handled via email in that district. [Elektroda, jann111, post #16986414]
How-to: move a meter with an email-based workflow (example: Tauron Bielsko‑Biała)?
- Email WR application marking transfer.
- After consent, arrange unsealing, execute relocation, and email ZI.
- Submit for sealing; contractor transfers for sealing.
[Elektroda, jann111, post #16986414]
What if I’m with Enea—what’s the expected sequence?
Report the intention to relocate with start and end dates. Perform the work with a qualified electrician. After completion, Enea sends staff to reseal at the new location. Keep your notification and dates documented. [Elektroda, mawerix123, post #16986382]
Can moving a meter inside be simpler than moving it outside?
Experiences vary. One user visited PGE, applied at the counter, got a site check within 1–2 days, then sealing shortly after and a small invoice add‑on. Local policy still governs steps and timing. [Elektroda, AdamFilipek, post #16986467]
Are phone calls with the energy emergency line recorded?
Yes. Calls are recorded, which protects both parties and captures any phone consent. Provide the full meter number and owner details during the call. Keep your own dated notes, too. [Elektroda, kkas12, post #16986301]
What’s the risk if I relocate first and ask permission later?
You risk noncompliance when staff arrive to reseal and find unapproved changes. Get prior consent and document it. "This is not a good idea" summarizes the forum’s caution on that tactic. [Elektroda, mawerix123, post #16986322]
Any cost impacts I should expect on my bill?
One user reported only a small surcharge added to the invoice after relocation and resealing. Amounts vary by operator and scope. Ask your DSO when you file. Keep all receipts and consents. [Elektroda, AdamFilipek, post #16986467]
What is a DSO and why does the process differ by area?
A DSO is the local distribution system operator managing meters and seals. Processes differ by DSO, departments, and regions. Hire an electrician who knows your area’s documented practices and paperwork. [Elektroda, zbich70, post #16991549]
such work must be reported and wait for permission or to write an application I do not know how it is in the Energa Operator area. 
This is not a good idea. I wonder what the contractor will agree to transfer the system in such a way that I would not undertake such a task without a written pad from the supplier. 
