Hello I have two NC + decoders, one for rent, the other with two cameleon cards. I must admit that as part of one subscription I have TV in two houses (in different places). In December one of the set-top boxes broke down, so I went to the point for a fee they exchanged, but for rent, it is...

I have one. It spreads out that this black decoder is cut on HD channels and I wanted some other, better one. Most black and white

Normal. The decoder has a software problem. Operator decoder ONLY. Anytime any strangers will stop working with the card. And this from the auction to the basket as well as yours.

It is different. How long it lies not connected to the antenna may have a problem with the acquisition of software. And this is already safe unless you have a seller guarantee to start.

Is this an option not to throw money away and the decoder will work?

Or maybe first check the antenna is it properly set up and not immediately blame the decoder how is the problem with the reception of HD channels? This can be affected by an old cable, a damaged converter, an incorrectly positioned antenna and obstacles such as trees.

Connecting this black and white decoder everything flashes without problems, also the problem only on the decoder side. In the previous one there was the same problem. The only question is whether the decoder from the link will work or any other that I can buy

Of course, check the installation. The operator protects himself and all kinds of splitters and other decoders will become an electric waste. I have not heard of them requesting the return of the card when replacing the decoder. Personally, I did it a week ago to my client and the decoder itself was replaced (one of two). Added after 2 [minutes]: ONLY the black and white and as I wrote above. It happens and even a hard reset did not let the decoder download the software. So another replacement and they are already working. Those that still work and some are happy will be disappointed. ASTON access modules will also stop working.

Aston module i.e. So you say that I can take it to another point and they should easily exchange / rent a decoder for me? Because, as I wrote where I was, unfortunately they did not want to.

Which broke down, main or additional? This is important. No, I do not claim. For what reason? Did you get an answer in writing orally?

NC+ Decoder Replacement Issue: Finding Compatible Set-Top Box for Dual-house Setup

matheo99 8907 13

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#1 17168417 15 Apr 2018 12:10

matheo99 matheo99

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Post #1
17168417 15 Apr 2018 12:10

Hello
I have two NC + decoders, one for rent, the other with two cameleon cards. I must admit that as part of one subscription I have TV in two houses (in different places). In December one of the set-top boxes broke down, so I went to the point for a fee they exchanged, but for rent, it is important that they changed. Now my second decoder breaks down and I wanted to do the same again, but they don't want to replace it with a new one. They will exchange, but order to return the cards and give multiroom for several TV, but it will work only in one house, and this is not what he wants. Hence my question, what decoder can I buy on the free market to work with this card? I searched half the internet and nothing, I even bought a pre-paid decoder from nc + television and it doesn't work.

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#2 17168452 15 Apr 2018 12:30

matheo99 matheo99

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Post #2
17168452 15 Apr 2018 12:30

I have one. It spreads out that this black decoder is cut on HD channels and I wanted some other, better one. Most black and white

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#3 17168493 15 Apr 2018 12:48

Anonymous Anonymous

Anonymous

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Post #3
17168493 15 Apr 2018 12:48

matheo99 wrote:
I cut this black decoder on HD channels and

Normal. The decoder has a software problem.

matheo99 wrote:
Hence my question, what decoder can I buy on the free market to work with this card?

Operator decoder ONLY. Anytime any strangers will stop working with the card.

And this from the auction to the basket as well as yours.
#4 17168507 15 Apr 2018 12:54

matheo99 matheo99

Level 10

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Post #4
17168507 15 Apr 2018 12:54

Will this work for me?

Moderated By simhak:
Do not place links to short-term sources that expire quickly.
#5 17168520 15 Apr 2018 12:57

Anonymous Anonymous

Anonymous

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Post #5
17168520 15 Apr 2018 12:57

matheo99 wrote:
Will this work for me?

It is different. How long it lies not connected to the antenna may have a problem with the acquisition of software. And this is already safe unless you have a seller guarantee to start.
#6 17168554 15 Apr 2018 13:14

matheo99 matheo99

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Post #6
17168554 15 Apr 2018 13:14

Is this an option not to throw money away and the decoder will work?
#7 17168601 15 Apr 2018 13:28

geco geco

Level 26

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Post #7
17168601 15 Apr 2018 13:28

Or maybe first check the antenna is it properly set up and not immediately blame the decoder how is the problem with the reception of HD channels? This can be affected by an old cable, a damaged converter, an incorrectly positioned antenna and obstacles such as trees.
#8 17168606 15 Apr 2018 13:32

matheo99 matheo99

Level 10

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Post #8
17168606 15 Apr 2018 13:32

Connecting this black and white decoder everything flashes without problems, also the problem only on the decoder side. In the previous one there was the same problem.
The only question is whether the decoder from the link will work or any other that I can buy
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#9 17168623 15 Apr 2018 13:43

Anonymous Anonymous

Anonymous

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Post #9
17168623 15 Apr 2018 13:43

matheo99 wrote:
Is this an option not to throw money away and the decoder will work?

mihal2002 wrote:
unless you have a seller warranty on starting.

Of course, check the installation.
The operator protects himself and all kinds of splitters and other decoders will become an electric waste.

I have not heard of them requesting the return of the card when replacing the decoder. Personally, I did it a week ago to my client and the decoder itself was replaced (one of two).

Added after 2 [minutes]:

matheo99 wrote:
The only question is whether the decoder from the link will work or any other that I can buy

ONLY the black and white and as I wrote above. It happens and even a hard reset did not let the decoder download the software. So another replacement and they are already working.
Those that still work and some are happy will be disappointed. ASTON access modules will also stop working.
#10 17168952 15 Apr 2018 16:34

matheo99 matheo99

Level 10

» | Topic author Helpful post? (+1)

Post #10
17168952 15 Apr 2018 16:34

Aston module i.e.
So you say that I can take it to another point and they should easily exchange / rent a decoder for me? Because, as I wrote where I was, unfortunately they did not want to.
#11 17169194 15 Apr 2018 18:44

Anonymous Anonymous

Anonymous

» |

Post #11
17169194 15 Apr 2018 18:44

matheo99 wrote:
In December one of the set-top boxes broke down, so I went to the point for a fee they exchanged, but for rent, it's important that they changed.

Which broke down, main or additional? This is important.
matheo99 wrote:
So you say

No, I do not claim.
matheo99 wrote:
but they don't want to replace me with a new one.

For what reason? Did you get an answer in writing orally?
#12 17169336 15 Apr 2018 19:47

matheo99 matheo99

Level 10

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Post #12
17169336 15 Apr 2018 19:47

Now the main broke. Answer I got a break in the salon that I would not exchange the decoder only with a card.
What is the chance of buying this black and white (the seller claims he went to April 8) that it will work for me? If it has the latest software, will it go by inserting my card?
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#13 17169363 15 Apr 2018 20:00

Anonymous Anonymous

Anonymous

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Post #13
17169363 15 Apr 2018 20:00

matheo99 wrote:
the seller claims he went to April 8) that it will work for me? If it has the latest software, will it go by inserting my card?

It will work. But the warranty for the first damage.
#14 17169372 15 Apr 2018 20:04

matheo99 matheo99

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Post #14
17169372 15 Apr 2018 20:04

Those that I have walked trouble-free for 8 years also I hope that they will also be trouble-free, and after so many years something will come up again
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Topic summary

✨ The discussion revolves around the challenges faced by a user with two NC+ decoders in a dual-house setup. One decoder has malfunctioned, and the user is seeking a compatible replacement that can work with their existing Cameleon cards. The user expresses frustration with the operator's refusal to replace the faulty decoder without returning the cards and switching to a multiroom setup, which would only function in one location. Various responses highlight the importance of using operator-approved decoders, the potential issues with non-compliant devices, and the necessity of ensuring proper antenna setup. Users discuss the reliability of older decoders and the possibility of acquiring a black and white decoder that may still function with the user's card if it has the latest software.
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FAQ

TL;DR: For NC+ Cameleon cards, use operator decoders only. In one real case, 1 of 2 boxes was swapped without card return; "The operator protects himself." Third‑party boxes and ASTON CAMs may be disabled. [Elektroda, Anonymous, post #17168623]

Why it matters: This FAQ helps NC+/Canal+ Poland users pick a working replacement box, avoid wasted purchases, and understand multiroom limits.

Quick Facts

Multiroom offered by the salon works for several TVs, but only in 1 house. [Elektroda, matheo99, post #17168417]
Operator decoders only; non-operator boxes can stop working with the card at any time. [Elektroda, Anonymous, post #17168493]
Used boxes left offline may fail to acquire software; get a seller “start-up guarantee.” [Elektroda, Anonymous, post #17168520]
HD issues can come from dish alignment, old cabling, a bad LNB, or tree obstructions. [Elektroda, geco, post #17168601]
Some users report 8 years of trouble-free operation on operator decoders. [Elektroda, matheo99, post #17169372]

What decoder can I buy that works with NC+ Cameleon cards?

Use NC+/Canal+ operator decoders only. Community experts warn that third‑party set‑top boxes will stop working with these cards. As one put it: "Operator decoder ONLY." Buying non-operator gear or CAMs risks sudden loss of service after updates. [Elektroda, Anonymous, post #17168493]

Will a used operator "black/white" decoder that was active until April 8 work with my card?

Yes, if it was recently active and runs current software, it should start with your card. One expert summarized it simply: "It will work. But the warranty for the first damage." Verify return rights in case the unit fails soon after purchase. [Elektroda, Anonymous, post #17169363]

What should I ask a seller before buying a used NC+ box?

Request a written “guarantee to start” and evidence the box was connected recently. Units stored offline can struggle to acquire software when first powered. If the seller refuses, consider a different unit. This reduces the risk of paying for unusable hardware. [Elektroda, Anonymous, post #17168520]

My black decoder cuts on HD channels. Is it a software fault?

Yes. Those symptoms match a decoder software problem, not necessarily a signal issue. An expert noted: "Normal. The decoder has a software problem." Arrange an operator swap if resets do not help. [Elektroda, Anonymous, post #17168493]

Could my dish or cabling be the reason HD channels drop?

Yes. Check dish alignment, cable condition, and the LNB for faults. Look for obstacles like trees that attenuate signal. Replace damaged coax and re-point the dish if needed. This prevents misdiagnosing reception issues as decoder failures. [Elektroda, geco, post #17168601]

Why didn’t a prepaid NC+ decoder work with my subscription card?

In the thread, a prepaid NC+ decoder did not work with the user’s subscription card. That experience supports choosing operator decoders matched to your contract. Avoid assumptions that any NC+ branded box will accept your card. [Elektroda, matheo99, post #17168417]

Will the operator replace only the decoder without demanding my card?

Reports vary by point. One installer swapped a faulty unit (one of two on the account) without asking for card return. If a salon refuses, visit another point or ask for the refusal in writing. Policies can differ in practice. [Elektroda, Anonymous, post #17168623]

Can I run Multiroom or two decoders in two houses on one subscription?

The salon explicitly offered Multiroom for several TVs, but only within one house. Two-house operation falls outside what they provide via official Multiroom. Expect restrictions when trying to use one subscription across locations. [Elektroda, matheo99, post #17168417]

Do ASTON CI modules work with NC+ cards today?

They are not reliable going forward. As warned in the thread, "ASTON access modules will also stop working." Use operator decoders to avoid future deactivations after operator changes. [Elektroda, Anonymous, post #17168623]

How do I attempt a software update on a stubborn NC+ box?

Try this:

Connect the box to the dish and power it for a long, uninterrupted session.
Perform a factory reset from the menu and restart.
Leave it tuned to a main transponder while it seeks updates. Note: "even a hard reset did not let the decoder download the software" in some cases, requiring replacement. [Elektroda, Anonymous, post #17168623]

Is a decoder that sat offline for months risky?

Yes. Boxes left unconnected to the antenna may fail to acquire software on first start. Buy only with a seller “start-up guarantee” or the right to return if it cannot activate. [Elektroda, Anonymous, post #17168520]

How can I quickly confirm the box is the problem, not the dish?

Connect a known-good operator decoder to the same dish and cabling. If HD channels work fine on that unit, the original decoder is at fault. This A/B test isolates receiver issues from installation problems. [Elektroda, matheo99, post #17168606]

How reliable are operator decoders over years?

User reports vary. One user noted 8 years of trouble-free operation. Longevity depends on hardware condition and evolving software. Even long-lived boxes can fail later. [Elektroda, matheo99, post #17169372]

Does it matter which unit failed (main or additional) for replacement?

Yes. A responder asked whether the main or additional unit failed, calling it important. Replacement handling can differ. If refused, ask for the reason in writing to escalate properly. [Elektroda, Anonymous, post #17169194]

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