The fingerprint scanner has stopped working in P10 lite. He just disappeared from the settings menu. I have rewritten the new tape connecting the touch panel to the motherboard and the new fingerprint reader and in both cases no effect. Since the new reader with the new tape does not work, the...

Didn't you get the update? In mate 10 lite, the fingerprint option has disappeared and the face unlock option appears.

Yes, I have the latest update I unplugged the touchid from the motherboard I changed tapes and tried on a new reader and nothing. I did the hard reset every time I changed the tape or reader

hello I repeat the question I have the same problem no icon in the settings when you restart the phone, the face unlock option appears which wasn't there before

Huawei P10 Lite TouchID Issue: Fingerprint Scanner Disappears, New Tape & Reader Tried

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#1 17240212 25 May 2018 17:00

mst16222 mst16222

Level 6

» |

Post #1
17240212 25 May 2018 17:00

The fingerprint scanner has stopped working in P10 lite. He just disappeared from the settings menu.

I have rewritten the new tape connecting the touch panel to the motherboard and the new fingerprint reader and in both cases no effect.

Since the new reader with the new tape does not work, the problem probably lies in the motherboard?

Of course, I tried hard reset etc. - no effect.

Thanks in advance for suggestions
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#2 17240884 25 May 2018 22:49

sagem90 sagem90

Level 17

» | Helpful post? (+2)

Post #2
17240884 25 May 2018 22:49

Didn't you get the update?
In mate 10 lite, the fingerprint option has disappeared and the face unlock option appears.
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#3 17240899 25 May 2018 22:55

mst16222 mst16222

Level 6

» | Topic author Helpful post? (+3)

Post #3
17240899 25 May 2018 22:55

Yes, I have the latest update
I unplugged the touchid from the motherboard I changed tapes and tried on a new reader and nothing.
I did the hard reset every time I changed the tape or reader
#4 17723545 23 Jan 2019 14:37

Karamba234 Karamba234

Level 6

» | Positive voted Helpful post? (+6)

Post #4
17723545 23 Jan 2019 14:37

hello I repeat the question I have the same problem
no icon in the settings when you restart the phone, the face unlock option appears
which wasn't there before
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Huawei P10 Lite TouchID Issue: Fingerprint Scanner Disappears, New Tape & Reader Tried

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