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Samsung Galaxy J5 Black Screen Issue: Sudden Problem, Battery Reset, Solutions & Fixes

fuszka 8535 6
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 17248796
    fuszka
    Level 1  
    Good morning, I have a problem with samsung J5. For no reason, the screen was suddenly black. I took out the battery and turned it on again, there were vibrations but there is still a black screen. I am asking for help what could have broken? And how to fix it?
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  • #2 17248848
    icosie
    Level 34  
    fuszka wrote:
    And how to fix it?


    Return to service.
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  • #3 17249348
    nutergsm
    Moderator of GSM  
    fuszka wrote:
    I am asking for help what could have broken?

    The disc has been damaged or the display. Take it to the service or take advantage of the warranty if you still have one.
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  • #4 17249456
    KRY5PIN
    Level 37  
    Before you follow the advice of your colleagues above, you can unplug and attach the LCD tape. A fork knife can help. When you remove the battery cover, on the left side in the housing, in the upper part is a plug. That is where the lcd tape comes in.
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  • #5 21507560
    franekdolas006
    Level 7  
    Well, finally some sensible advice

    Added after 5 [minutes]:

    I have a black screen on my Samsung. So the symptom seems to be the same. On the other hand, with me, after turning on the phone you can hear that the system starts. And I noticed that if I enter a dark room and shine a torch on the screen, you can see the icons and can even click.
  • #6 21507595
    Vortex1987
    Level 23  
    J5 the scary one with the removable battery door or the newer one without the removable battery?
  • #7 21508975
    franekdolas006
    Level 7  
    I have a problem with my Samsung galaxy mini GT-S5570 phone.
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Topic summary

The Samsung Galaxy J5 experienced a sudden black screen issue despite the device vibrating and powering on after a battery reset. Possible causes include a damaged display or internal component failure. Suggested troubleshooting steps involve checking and reseating the LCD ribbon cable connector located under the battery cover on the left upper side of the housing, which may resolve connection issues. If the problem persists, professional service or warranty repair is recommended. Additional observations note that in some cases, faint screen images may be visible under strong light, indicating a backlight or display panel failure. Clarification was sought regarding the specific J5 model variant, distinguishing between removable and non-removable battery versions. A related mention of a Samsung Galaxy Mini GT-S5570 was noted but not directly linked to the J5 issue.
Summary generated by the language model.
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