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Recovering a stolen o2.pl email account without a known date of birth

kondziu2115 31992 1
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 19277906
    kondziu2115
    Level 3  
    Hello. The problem is that some third party stole my mail account. As I was 8 years old when I created this email, I don`t remember the date of birth I provided, but I know the answer. Do you have any ideas/ways to recover this account/password?
    This is quite urgent.
    Regards and thank you in advance for your answers <3
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  • #2 19278151
    Dra98
    Moderator of Computers service
    kondziu2115 wrote:
    Do you have any ideas/ways to recover this account/password?

    Generally, there are three methods available:
    – password recovery using the previously provided support email,
    – password recovery using a code sent to the previously provided telephone number,
    – password recovery using a previously defined auxiliary question.
    You can call
    https://pomoc.o2.pl/nie-pamietam-hasla
    use the form
    https://pomoc.o2.pl/#skontaktuj_sie_z_nami
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