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How to change the language on Perfecta 16 - WRL from Polish to Czech or English

lubomirbrabec 705 1
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  • #1 21009498
    lubomirbrabec
    Level 1  
    Good day,

    I am reaching out to you for advice. I recently purchased the Perfecta 16 - WRL device in Poland, which is equipped with software version V1.05 from November 2, 2023, but only in the Polish language version. However, I've encountered a problem. After installing the device, I found out that it can be operated only in Polish, which, as a resident of the Czech Republic, is quite limiting for me. An attempt to load the Czech version of the software, so I could use the device in my native language, faced difficulties because the system does not accept updates due to language incompatibility.
    In this context, I would like to ask if there is a way to change the user interface language to Czech, or at least to English? I am interested in any available software update or language pack that would allow me to make such a change. If a software update is required, I would be very grateful for detailed instructions on how to safely and effectively perform this upgrade, while avoiding any language barriers.

    Thank you in advance for your help and any information provided. I am looking forward to your reply.
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  • #2 21010131
    dariusz.bembenek
    Stationary Alarms specialist
    Unfortunately, this is not possible. Only in the Integra series control panels you can change the language to English yourself. There is no such possibility at all in Perfecta.
    I suggest contacting the distributor and possibly replacing the control unit.
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