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Toshiba 43UA2063DG Vestel 17MB170 Stuck on Logo—Request for Original Firmware Update

ilomcheto 279 9
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  • #1 21694795
    ilomcheto
    Level 3  
    Hello, I have a problem with Toshiba 43UA2063DG, Vestel 17MB170.
    The problem is that the screen freezes on TOSHIBA logo and stuck.
    I want the original firmware to make an update and I hope to take the problems off.
    Thank you!
    AI: Can you please tell how this problem started—did it happen after a power outage, firmware update, or something else?
    After the firmware update. Without any solutions.
    AI: Have you already tried any troubleshooting steps, like factory reset or using a USB to update the firmware? If yes, what did you try?
    I installed the firmware from here, for the board 17mb170 and the picture became double on the right and on the left. When I connected it to the internet it wants to update and it keeps updating with the exact same update every time.
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  • #2 21695125
    yokoono51
    Level 27  
    I have this:
    Toshiba 43UA2063DG main 17MB170 panel VES430QNDB-N2-N42
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  • #3 21695183
    ilomcheto
    Level 3  
    I think it will work.
  • #5 21695240
    ilomcheto
    Level 3  
    Is there a way to stop checking for updates because it is constantly looking for an update and installing the same update. Take a picture
    TV screen showing software update V0.28.31.0 in progress, 0.90 GB downloaded
  • #6 21695328
    yokoono51
    Level 27  
    Unzip and put the file upgrade_no_tvcertificate.pkg on the stick. Unplug the TV and insert the stick into the USB port. Plug the TV in and start the installation. Wait for it to finish.
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  • #7 21695331
    ilomcheto
    Level 3  
    What I show in the picture is after I installed the software you sent me, there is no longer a double image, but immediately after connecting to the Wi-Fi network it finds an update and starts installing it. My thought is how to stop this with the updates, if I manage to stop it the TV will work perfectly.
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  • #8 21695372
    yokoono51
    Level 27  
    Look in the menu. There you will find the setting to stop updating via the internet.
  • #9 21695379
    ilomcheto
    Level 3  
    Is it possible that there is no such option?

Topic summary

The Toshiba 43UA2063DG TV with Vestel 17MB170 mainboard is experiencing a boot issue where the screen freezes on the Toshiba logo after a firmware update. Attempts to resolve the problem by installing firmware for the 17MB170 board resulted in a distorted double image on the screen. When connected to the internet, the TV repeatedly attempts to apply the same firmware update without success. The user seeks the original firmware to restore proper functionality and eliminate the boot freeze and display issues.
Summary generated by the language model.
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