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LG M197WDP-PC LCD TV - Unresponsive to Remote and Local Keyboard, Displaying V3.16.0 Message

Krzysztof T 20313 7
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  • #1 11440114
    Krzysztof T
    Level 21  
    LG Flatron LCD TV based on LD93D chassis. After switching on the network, the V3.16.0 message that moves in the frame starts and displays. (probably the software version). Does not respond to the remote control and local keyboard. Symptom indicates damage to the EBU60733812 motherboard.
    I am asking for suggestions.

    LG M197WDP-PC LCD TV - Unresponsive to Remote and Local Keyboard, Displaying V3.16.0 Message
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  • #2 11440577
    zbyszekskibinski
    Level 33  
    A good record, and the feler is caused by the fact that someone has already used incompatible remote controls for this TV. This will be removed by pressing the IN-STOP button from the service remote control which will reset the TV.

    greetings
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  • #3 11440674
    lisek
    Service technician RTV  
    Quote:
    [Symptom]- White screen and software version show up on display.
    [Solution]- Download last software so that it prevents the monitor from entering Power only mode.
    1. M197WDP-PZ, M197WDP-PC: download S/W file since V5.152.
    M22/237WDP-PZ, M22/237WDP-PC: download S/W file since V5.153.
    M1962D-PZ, M1962D-PC: download S/W file since V5.174. M20/22/2362D-PZ,
    M20/22/2362D-PC : download S/W file since V5.215.
    M2762D-PZ, M2762D-PC: download S/W file since V5.17

    Oraz ze strony firmy
    http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6455
  • #4 11441009
    Krzysztof T
    Level 21  
    Thank you for your interest in my subject.
    I am asking for information from where can I download new software for this TV?
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  • Helpful post
    #5 11471764
    Andrzej Borowiec
    Level 20  
    In M197WDP-PZ I got rid of an identical message by sending from the original remote control (AKB33871420) the command: RETURN followed by EXIT.
  • #6 11476722
    Krzysztof T
    Level 21  
    In fact, pressing only the EXIT key on the remote control has returned the TV to normal operation. An interesting fault.
  • #7 11477349
    lisek
    Service technician RTV  
    Interesting.
    It follows that we always learn a whole life of something.

    LG M197WDP-PC LCD TV - Unresponsive to Remote and Local Keyboard, Displaying V3.16.0 Message Thanks.
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Topic summary

The LG M197WDP-PC LCD TV, based on the LD93D chassis, displays a V3.16.0 message and is unresponsive to both the remote control and local keyboard. Users suggest that the issue may stem from the use of incompatible remote controls, with a potential solution being to reset the TV using the IN-STOP button on a service remote. Another effective method reported involves using the original remote (AKB33871420) to send the RETURN command followed by EXIT, which successfully restored normal operation. The discussion also includes a request for software download sources for the TV.
Summary generated by the language model.
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