autoas wrote: robreg wrote: and how does the client want to know,
This is what everyone would like ......
The lawyer explains how he "defended", the doctor explains how he healed,
electronics technician / IT specialist how he fixed .... only car mechanics are bloodsuckers, exploiters and liars, and the rest are little angels ..... it's easy to talk to someone and offend someone and it's best to generalize ...
You earn yourself, give it to others this is how normal economy works ... and no need to write nonsense
You buy an interface, act and spoil your car, you don't have to brag about it and persuade others
As the saying goes, true virtue is not afraid of criticism. When I come to someone to repair their computer, I have no problem explaining:
- in what condition the machine is currently in (which is the probable source of the problem and if necessary, you can discuss what could be the cause of such failure)
- what is the fault of the user, and what is the equipment of its own accord
- what the user should not do in the future
- what I observed working wrong
- and what needs to be changed so that the customer's equipment works better.
I am not ashamed of my job or the fact that the client will want to check if I know my stuff. My work is to defend itself with its quality, and not with the fact that a hedgehog has come to me, who will swallow the text that the car does not drive because there is a bald wheel in the trunk of the car (a bit like the locksmith described by Tuwim talked to his client) .
If the client knows my job, let him check me at will. Let him be able to convince himself that I did my job honestly, or let him show me that I made a mistake and did not perform the service properly. And most of all, I do not count on the customer to take the equipment, made for ....., and the warranty will be, as usual, to the gate / door (delete as appropriate), and then the customer carefully, because I fast with dogs.
If the client does not know each other, I do not need to make him believe in my judgment or get rid of his prejudices. It is the client's will what he will do with the information provided by me, but he must obtain this information.
I am not slandering anyone here. I wouldn't have believed it myself if it hadn't happened to me. I myself experienced that the mechanic was offended when he saw that the customer went to his own car with his own legal diagnostic interface to see what the engine was playing in the soul. Many times myself, being an amateur at digging with keys, I corrected the work of professionals who would be a pity to give a Ursus tractor for repair.
At the end of the video you can see how others judge IT specialists -
Episode of IT Fault on YouTube