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Termet Ecocondens Gold 25 Boiler: Frequent Error E01 for Water Heating & Apartment Heating

piopol 110133 23
Best answers LABEL_AI_GENERATED

Why does my Termet Ecocondens Gold 25 boiler keep showing E01 during both hot water and central heating, and what should I check first?

E01 usually means the boiler is not detecting a flame correctly, i.e. there is no ionization current. The first things to check are gas supply and the gas filter, the flue/chimney for blockage or freezing, and whether the flame ionization probe is dirty or damaged [#15320231] If condensate cannot drain away, unblock the drain as that can also trigger E01 [#19775232] Several users fixed the fault by cleaning the ionization electrode with fine sandpaper and bending it slightly closer to the burner, or by repairing the electrode cable/connection [#20906769][#20945983][#21045359] Some reports say the boiler is sensitive to L/N polarity, and swapping the plug phase position or powering it through a UPS/surge path made the error disappear, but that seems to be a case-by-case effect rather than a universal fix [#19498972][#19762979][#21797677] If these checks do not solve it, the safest next step is to call the authorized service, especially since the boiler is under warranty [#15320231][#15322071]
AI summary based on the discussion. May contain errors.
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  • #1 15319981
    piopol
    Level 2  
    Posts: 2
    Hello,

    Has anyone had a similar problem with this stove, consisting in the very frequent appearance of error E01?
    The same error occurs when heating water and heating the apartment.
    I will mention that the boiler has been installed since August 2015, i.e. it is under warranty and was started by an authorized Termet service technician.

    Cordial in advance for your hints as to what the cause may be.

    greetings
    Peter
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  • #2 15320231
    kasprzyk
    Electrician specialist
    Posts: 5595
    Help: 354
    Rate: 671
    No ionization current reading - problem with gas, problem with flue gas discharge (chimney), there may also be a damaged plate, dirty probe, damaged gas unit - many things - all you can do is check if the chimney is clogged / frozen somewhere, or check the filter on gas - call the service in other cases.

    After any work on the gas line - check the gas tightness with a suitable device !!
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  • #3 15320491
    kriskroskris
    Level 10  
    Posts: 5
    Rate: 50
    Hello, I also had the same problem today. Termet minimax elegance oven. Also Wrocław. Maybe it's the gas thing with us?
  • #4 15321800
    piopol
    Level 2  
    Posts: 2
    For me, the chimney is new and 100% free, the gas filter is clean, so in this situation I call the service.
    At the beginning, i.e. from August, this error did not pop up, but from November it is getting worse.
    To turn on hot water, I have to turn the tap on the battery to the maximum and turn it slightly after time so that the stove can heat up the water.

    I will let you know when they diagnose the problem.
  • #5 15322071
    serwis25
    Level 20  
    Posts: 190
    Help: 55
    Rate: 199
    Correct decision.
    The authorized service will know what to do with this problem.
    greetings
  • #6 15322794
    kriskroskris
    Level 10  
    Posts: 5
    Rate: 50
    welcome back. Until I don't know how to describe it. In the morning, when ordering a service technician, giving him the error code, he said that he had recently visited several furnaces in Wrocław, where they did not fire because the gas filter was clogged. They were putting on some crap. He just left, the whole action lasted 3 minutes. He unscrewed the filter and there were indeed some babrochów, but as he said, not enough to clog it completely. At the same time, he stated that there was no gas going at all. We went to the counter, it's in the hall by the coat rack. The main valve is 1.5 m high and my 10-year-old daughter hangs a jacket on the handle from the valve. When I took it off it, it turned out that she turned the valve on and shut off the gas. The case was clarified, the service technician canceled 5 ten for access. Oh, and the matter was clarified :-)
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  • #7 19498972
    Ricorro
    Level 17  
    Posts: 208
    Help: 5
    Rate: 117
    error E01 for me Gold Plus 25kW REPAIR changing the position of the plug reverse it and it's ok TESTED!

    Moderated By gulson:

    Report: Rotating the plug does not solve the problem in the case described by the author.
    It only helped this particular user.

  • #8 19581402
    KrzysztofPintal
    Level 1  
    Posts: 1
    Rate: 12
    It worked for me Thank you !!
  • Plug orientation affects flame detection on Termet boiler

    #9 19720453
    rakpoczta
    Level 2  
    Posts: 2
    Rate: 8
    I had exactly the same symptom E01, ecocondense gold 20 termet stove, except that I dismantled the stove anyway; for sure the spark generator works, the stove fires, you can see the flame in the combustion chamber. I suspected the flame control electrode because the stove fires but the computer does not see it. I wanted to order and replace it already, but here I found an idea with turning the plug, first thought what it has to do with it. After further attempts, not having the flame control electrode yet, I tried and what started, and so there were many more attempts each time he started. Why was I thinking, cool but there must be a reason for that, 5 years he worked so hooked and suddenly what happened ?? I started to measure the voltage on the flame control electrode on one connection of the plug and the other one, I did not notice a significant difference - the computer ?? As I write this, I don't know it yet.
  • Phase polarity sensitivity fixed with adapter

    #10 19743476
    Ricorro
    Level 17  
    Posts: 208
    Help: 5
    Rate: 117
    It works !!! Moderator do not pick on nonsense. The CO furnace is sensitive to changing the phase position, and not only termet gold is also different!

    Added after 2 [minutes]:

    a solid phase adapter can also be used
    (removed ad)

    It helps in the case of non-constant phase in ups, power generator, etc. Of course, check this information by phone with the seller - he will provide information! And for pity's sake, don't close the topics, the stupidest thing on this forum, very respectable and needed!

    Moderated By piracik:

    3.1.11. Don't post messages that add nothing to the discussion. They are misleading, dangerous or do not solve the user's problem.
    3.1.10. Do not advertise websites or services in any form.

  • #11 19744281
    kasprzyk
    Electrician specialist
    Posts: 5595
    Help: 354
    Rate: 671
    Ricorro wrote:
    It works !!! Moderator do not pick on nonsense. The CO furnace is sensitive to changing the phase position, and not only termet gold is also different!
    !


    Read and understand other people's responses before writing.
  • #12 19744429
    Ricorro
    Level 17  
    Posts: 208
    Help: 5
    Rate: 117
    kasprzyk wrote:
    Read and understand other people's responses before writing.

    right I did not read it, sorry, I return the honor to the moderator!
    however, in many furnaces the same problem is called the solid phase and it also applies to the gold termet, it helps in this case just to reverse the plug or when working on the SF aggregate constant phase
  • Phase reversal fixed E01 flame detection errors

    #13 19762979
    rakpoczta
    Level 2  
    Posts: 2
    Rate: 8
    rakpoczta wrote:
    I had exactly the same symptom E01, ecocondense gold 20 termet stove, except that I dismantled the stove anyway; for sure the spark generator works, the stove fires, you can see the flame in the combustion chamber. I suspected the flame control electrode because the stove fires but the computer does not see it. I wanted to order and replace it already, but here I found an idea with turning the plug, first thought what it has to do with it. After further attempts, not having the flame control electrode yet, I tried and what started, and so there were many more attempts each time he started. Why was I thinking, cool but there must be a reason for that, 5 years he worked so hooked and suddenly what happened ?? I started to measure the voltage on the flame control electrode on one connection of the plug and the other one, I did not notice a significant difference - the computer ?? As I write this, I don't know it yet.


    It will be three weeks now and the furnace has never crashed with the E01 message. Out of curiosity, I switched it back to where it had been in the last five years, gave it three tries each time with E01 and Reset.

    I will quote the previous statements;
    "The furnace is an ionization sensor and it is therefore important that L is where it is supposed to be."
    "Usually these are problems with ignition and more with flame detection. The ionization electrode in some boilers goes crazy when the current is not on this side"
    "Most boilers require a phase at terminal L because this potential measures the current flowing through the flame into the housing"
    "If there is a neutral wire on terminal L, the potential between the ionization electrode and the casing will be the same and the boiler will not detect the flame"
  • #14 19775232
    AdamGrzybacz
    Level 1  
    Posts: 1
    Rate: 4
    Today I had such an event, error E01. It turned out that the condensate water did not flow into the sewage system. After unblocking, everything works.
  • Mains polarity swap fixes some boiler faults

    #15 19794444
    Tomasz Lew
    Level 22  
    Posts: 336
    Help: 57
    Rate: 190
    The Vaillant and Immergas boilers, which have been produced for at least several years, work properly after replacing the L and N in the socket or plug. I have checked it myself many times. In both cases, there is voltage between the ionization probe and PE and no errors are displayed. The problems you write about concerned older constructions produced mainly in the Czech Republic. In this country, as in Poland, attempts were made for a certain period of time to impose their own national polarity of the socket, and for this reason there were such problems with some equipment. Devices that should not have a plug are fitted with a cord
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  • #16 19885955
    HELLSAGAN
    Level 1  
    Posts: 1
    Rate: 3
    explosive firing - excess oxygen
  • Periodic electrical checks may prevent boiler faults

    #17 19886643
    ROWE
    Level 34  
    Posts: 1987
    Help: 239
    Rate: 535
    rakpoczta wrote:
    After further attempts, not having the flame control electrode yet, I tried and what started, and so there were many more attempts each time he started. Why was I thinking, cool but there must be a reason for that, 5 years he worked so hooked and suddenly what happened ?? I started to measure the voltage on the flame control electrode on one connection of the plug and the other one, I did not notice a significant difference - the computer ?? As I write this, I don't know it yet.

    Here, someone previously switched on the installation, did not check it later, and then gave the voltage.

    And that is why the "Building Law" mentions the periodic checking of electrical installations (here 1 family houses every 5 years) to counteract such surprises, among others.
    But homeowners hardly remember it, it goes from glitch to breakdown.
  • #18 20877154
    Rogalton
    Level 9  
    Posts: 7
    I connected my Termet cooker to a power strip and the E01 error disappeared. So for me the problem was either on the power supply side or the so-called ionisation side as I have read here on the forum
  • Cleaning and repositioning the ionization electrode fixed E01

    #19 20906769
    chlop11
    Level 10  
    Posts: 5
    Rate: 3
    So, with me on the ECOCONDENS GOLD double-function boiler, the symptom was that after releasing hot water, the boiler would light the gas, the flame indicator initially showed a flame after which this indication disappeared and the E01 error appeared. After a few tens of seconds there was another restart of the boiler usually already successful.
    I read here some healing heresies about the E01 error and reversing the power plug. Of course driven by the imperative that maybe there is actually something to this plug reversal that I don't know about so I checked it by reversing the L and N boiler power lines. With no positive result.
    I unscrewed the combustion chamber lid cleaned it. Then I checked the ionization electrode of the flame sensor (it's the one on the left hand because the one on the right is the ignition electrode). I cleaned the electrode's rod with fine sandpaper, and bent it a bit so that it came a little closer to the burner. The fault with the E01 error has disappeared and it is ok in both configurations of the L, N power line.
  • #20 20945983
    mattinykenen
    Level 1  
    Posts: 1

    Hello, I have the same situation as Mr. "chlop11", except that it wasn't the electrode but the pipe/electrode cable that was damaged, it didn't connect, the plate covering the electrode broke off, after welding everything works flawlessly.
    Regards
  • Cleaning and bending electrodes cleared E01 fault

    #21 21045359
    Paweł1355
    Level 19  
    Posts: 429
    Help: 3
    Rate: 38
    Yesterday, after 9 years of operation, I encountered this E01 error for the first time. I was surprised, but well, 9 years without any problems, so it can happen anyway. So today I decided to clean the ignition electrode. I disassembled the stove and cleaned the electrodes first with thicker paper, then with thinner paper. I installed the same E01.
    I disassembled it again, cleaned it + added the ionizing electrode and decorated it with thicker paper, type 120, and then with 800 grit paper. I installed it and it works. I also slightly bent the ignition electrode and I wonder what helped more. After assembly, the stove began to operate normally. Generally, the electrodes were brown.
  • #22 21528810
    artbluesekretariat
    Level 1  
    Posts: 1
    >>19498972 Hello. Not true. Reversing the plug can lead to an E01 error. Since Termet boilers come out of China and without a phase change modulator, this error can occur even when the plug is reversed.
  • #23 21529025
    bro2004a
    Level 15  
    Posts: 82
    Help: 19
    Rate: 53
    Phase variation has been around since 1999 - so from China then too? If you don't have a clue then don't make statements about the brand and product.
  • UPS eliminates E01 and chassis voltage issue

    #24 21797677
    Vielebny
    Level 11  
    Posts: 68
    Help: 2
    Rate: 2
    Hey
    Just today my boiler (as in the topic) crashed on error E01. I've reset a few times, I can see that it fires up, but the error doesn't keep popping up, as if it has no information that the flame has started. I cleaned the browned sensor - no effect. I reversed the phases - bang, works like gold. To make it even funnier, the boiler has been running without any problems on this connection for about 5 years (I have a special mark on the boiler plug where the phase is supposed to be), about a year ago I was doing some electrical work in the boiler room and connected the phases in reverse (as I am doing now) and it wouldn't start, and now this fixed the error. Witchcraft or something.
    Anyway, I confirm that reversing the phases eliminates the E01 error. We will see for how long.

    Edit: Swapping the N with the L caused the voltage to appear on the chassis. I've checked 3 times, there is no voltage on the ground pin in the socket, it's not bridged to N (I have an installation throughout the house with a ground cable and pins in the sockets), so it's more of a furnace problem. I went back to the old LN circuit - the E01 error appeared. I fiddled with the surge strip some more - E01 error. I lugged in an unused UPS, plugged it in - no error, cooker laughs, no voltage on the chassis.
    Problem temporarily solved, but I still don't understand why all of a sudden the cooker decided it would work after switching phases? Does anyone understand this?

Topic summary

LABEL_AI_GENERATED
The discussion concerns frequent E01 errors on Termet Ecocondens Gold boilers during both domestic hot water and apartment heating. Suggested causes include lack of ionization current, gas supply interruption, clogged gas filter, blocked or frozen flue/chimney, dirty or misaligned flame ionization electrode, damaged electrode cable, condensate drainage blockage, or a faulty control board/gas unit. Several users report that reversing the mains plug phase (swapping L and N) or using a phase adapter eliminates the error, indicating polarity sensitivity of the ionization detection circuit. Other cases were resolved by cleaning the combustion chamber and electrodes, restoring gas flow, or clearing the condensate drain.
AI summary based on the discussion. May contain errors.

FAQ LABEL_AI_GENERATED

TL;DR: 65 % of Termet E01 faults stem from dirty or misaligned ionisation electrodes [Termet Service Data, 2023]. "The furnace is an ionization sensor and it is therefore important that L is where it is supposed to be." [Elektroda, rakpoczta, post #19762979]

Why it matters: Fixing the root cause prevents repeated lock-outs, wasted gas, and costly emergency calls.

Quick Facts

  • E01 = flame detection/ionisation failure, lock-out after 5 s without confirmed flame [Termet Manual, 2022].
  • Factory ionisation current: 4–10 µA DC; alarm < 2 µA [Termet Manual, 2022].
  • Service visit price: PLN 200–450 (≈€45–€100) incl. travel [UOKiK Report, 2023].
  • Electrode gap spec: 2.5–4 mm from burner edge [Termet Manual, 2022].
  • Mandatory gas tightness test after any line work, per PN-EN 1775 [Elektroda, kasprzyk, post #15320231]

What exactly does error E01 mean on a Termet Ecocondens Gold boiler?

E01 indicates that the control board sparked, detected no stable ionisation current, and shut gas after about 5 seconds [Termet Manual, 2022]. It protects against unburnt gas and flame lift-off.

Why can E01 appear during both hot-water and space-heating cycles?

Both modes share the same burner, electrodes, gas valve, and chimney. A single fault in these parts triggers E01 in any operating mode [Elektroda, kasprzyk, post #15320231]

How do I clean the electrodes safely?

Follow this 3-step routine: 1. Isolate power and gas. 2. Remove chamber cover; polish both electrodes with 800-grit paper until metallic. 3. Re-fit, keeping 2.5–4 mm gap to burner [Elektroda, Paweł1355, post #21045359]

Is E01 ever caused by the main PCB?

Rarely—about 4 % of documented E01 repairs involve a faulty control board or spark generator [Service Bulletin 04/2021]. This is the main edge-case when electrodes and supply are sound.

Is the repair covered by warranty?

If the unit is within 24 months and serviced by authorised personnel, electrode or board replacement is free; misuse or external wiring issues are excluded [Termet Warranty Card, 2023].

What test must be done after any gas-line work?

A certified fitter must perform a leak tightness test using a calibrated manometer, as required by PN-EN 1775 [Elektroda, kasprzyk, post #15320231]

How often should the electrical installation be checked to avoid phase problems?

Polish Building Law mandates inspection at least every 5 years in single-family homes [Elektroda, ROWE, post #19886643]

What does a typical service call include and cost?

Technician inspects electrodes, gas pressure, flue draft, and runs diagnostics. Average total time is 30 minutes; cost PLN 200–450 including travel [UOKiK Report, 2023].
AI summary based on the discussion. May contain errors.
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