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[Solved] Steam station - Philips GC9630 / 20 - does not give steam, does not respond to t

leny.555 51783 29
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  • #1 15899759
    leny.555
    Level 10  
    Hello,

    My Philips GC9630 / 20 steam station is not delivering steam. From the moment it is turned on, the whole two-minute cycle goes through - the ready light blinks and after this period, when the light is constantly on (standby mode), the iron does not respond to the steam activation button. When pressing, you can hear a gentle ticking (like a solenoid valve, but I'm not sure what is ticking). During the start-up process, you can hear the water boiling - i.e. the heater is working. The iron is under warranty, but the service rejected the defect, arguing that the iron is calcified and will not repair. I suspect that the electronics / mechanical part was damaged because it stopped working overnight - if the reason was limescale (narrowed cross-section of the wires), I assume that you could observe a gradual deterioration of operation and not a sudden failure for the next day.

    Please help.
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  • #2 17368889
    Marcin79
    Level 11  
    Hello,

    I have a similar problem in GC9650 / 80. In my case, it is very rare to start the steam shot. The clicks you hear are probably the solenoid valve control relay. It has probably been damaged / seized. If I can get the service manual, I will replace it and write something. For now, I don't want to take it apart so as not to break something.

    Regards
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  • #3 17370179
    leny.555
    Level 10  
    Hello,

    For me, the problem was finally resolved after another prompt, still under the warranty service. The solenoid valve was damaged, which I identified myself before I returned it to the service. The service replaced the damaged solenoid valve - it can be bought at a price slightly above PLN 100 and has been working since then.

    Access to the solenoid valve is not difficult.
  • #4 17370245
    Marcin79
    Level 11  
    It also seems to me that it is the fault of the solenoid valve. Interestingly - the generator, after turning on and heating up, does not produce steam - you can hear clicking (I suspect the relay controlling the operation of the solenoid valve, not the solenoid valve itself). After it is turned off and left for about 25-30 minutes and reheated again (the boiler and the base are still warm enough), it starts to produce steam properly. You can hear a distinct and quite loud click of the solenoid valve. From then on, the steam is produced correctly for any amount of time - that's a curiosity :)
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  • #5 17371830
    leny.555
    Level 10  
    I propose to check the solenoid valve itself if it is working properly - then you will be sure where the cause is.
  • #6 17371885
    Marcin79
    Level 11  
    The coil is crazy, unfortunately. I connect the solenoid valve coil to 230V and zero reaction. Measured also takes a break. So it remains to buy a new one and a spacer.
  • #7 17376518
    Marcin79
    Level 11  
    I replaced the coil and now it works fine :) . Thanks "leny.555". Regards
  • #8 17425306
    keddex
    Level 10  
    Hello, I also have a GC 9650/80 and a similar problem with the steam generator, can you give me the information where to buy such a coil and its symbols ????, I would be very grateful
  • #9 17621204
    koziorozec
    Level 17  
    Marcin79 wrote:
    I replaced the coil and now it works fine :) . Thanks "leny.555". Regards


    I think this is a fairly popular fault, the same situation for me, unfortunately I have a problem with finding the coil, there are many of them in the network and with different diameters and powers, but I can't find an identical one, please, tell us where you managed to buy the coil and how did you find it on the web and how much can it cost? I found a complete valve, cost about PLN 100
  • #10 17621450
    keddex
    Level 10  
    After the exchange, everything is fine for me
  • #11 17622070
    Marcin79
    Level 11  
    Capricorn - The coil itself will not be sold to you. I searched for a long time and asked. I ended up buying the entire solenoid valve. I moved the coil from a new one, and the valve is still there and waiting for better times :)
  • #12 17622171
    keddex
    Level 10  
    I did the same, you have to buy the whole thing
  • #13 17622292
    koziorozec
    Level 17  
    There are a lot of coils (without the valve) and I thought that I would be able to buy it myself. Nevertheless, I bought a very similar one for about PLN 30 with shipping and if it fits and the iron works, I will be happy to share the result of the experiment.

    Regards
  • #14 17622312
    keddex
    Level 10  
    It's a waste of your time and money ... I have to work through the entire valve and it will be like a new iron :) ))))))
  • #16 17628034
    keddex
    Level 10  
    The contacts are a bit different, but you actually did the job on * 6 *
  • #17 17973810
    Mobiking
    Level 2  
    Hello, I have a similar problem, the iron crashes the differential after disassembling and unplugging the wires from the solenoid valve, does not crash the differential, is it the fault of the solenoid valve ???
  • #18 17974331
    keddex
    Level 10  
    For me, evidently a solenoid valve
  • #19 17976306
    Mobiking
    Level 2  
    The replacement solenoid valve purchased at north.pl works like new, thank you
  • #20 18076608
    miszelos
    Level 14  
    I join the repair of the GC9642 / 60 PerfectCare Elite steam station.
    I would like to thank my colleagues for the tips on how to fix the fault. In my case, it was enough to buy the coil itself (from the link provided on north.pl)
    Everything flashes after the exchange!
    I also have a question for the users of the above-mentioned station: is steam coming out of the entire surface of the iron's soleplate?
    Because in my case, only from the front part, about halfway down the foot. Later sections do not serve steam. Is it supposed to be like that?
    And another question: sometimes it happens that the first burst of steam comes out of the iron white-yellow goo (like a stone).
    I use distilled water but once it happened to pour water from a Brita filter.
    How can this equipment be thoroughly descaled?

    Regards
    Michael
  • #21 18076633
    koziorozec
    Level 17  
    I had such an ailment that it was raining from the front of the iron, I soaked it in vinegar for the night and it helped so much that the steam appeared about halfway, I could not do anything more, the iron was "exhibition" and I don't think that has been used with demineralized water. I had to buy the entire base (cost about PLN 200) and the pair is now on the entire surface.
    There is a so-called descaler (electrode) in the iron, I also had to age it in vinegar because it was all in stone.
    And since it spits goo, it's a stone ...
  • #22 18076908
    miszelos
    Level 14  
    200 zlotys is a bit of a lot. I will try to disassemble the foot and descale somehow. I soaked it in a descaler but that didn't help much. I think you should add the descaler from the side of the steam supply hose.
    Another thing is that the stone can also be in the container where the "DECALC" electrode is screwed in ...
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  • #23 18111484
    miszelos
    Level 14  
    Problem solved:
    I did this: I turned the iron upside down and placed it in a horizontal position. I took the syringe, filled it with the solution
    "Pebbles" with water and poured through the holes in the foot. I waited a few hours for the substance to work, then, shaking the iron, poured out the remnants and then poured distilled water on the soleplate in the same way. I started the iron on a strong burst of steam.
    The rest of the residual water flew out (probably from the hose).
    The iron works like new! At the beginning of the second ironing, a little water flew and that's it. The iron is working properly.

    I will repeat such an operation periodically. In my case, the contamination occurred after less than 3 years of use.
  • #24 18142437
    fidel23
    Level 10  
    Steam station - Philips GC9630 / 20 - does not give steam, does not respond to t
    I will join the topic, a new solenoid valve is bought, the GC9630 station is open. The question of how to disassemble the old solenoid valve? The disassembly is blocked by the hose fastened with a cotter pin. I would not like to damage anything.

    Added after 6 [hours] 46 [minutes]:

    Ok, the topic is over, 2 people are needed, one holds the base of the station, the other turns the valve counterclockwise.
    Just slide it just enough to pass the pressure hose and the valve comes off.
  • #25 18772384
    zybex67
    Level 2  
    It applies to GC9650 - it stopped giving steam, I bought a new solenoid, but unfortunately I did not notice how the coil was powered and connected it wrong ... The first switching on was the differential. The second turning on for 10 seconds looked like Ok. until suddenly a flash fired from the circuit board and what could be burned? I do not see specific elements burnt by the eye. The iron works, but does not respond to the command of the steam (no relay sound), and 0 current on the solenoid valve.
    The question is what elements did not withstand? Could I burn the coil on the solenoid? A request for a photo as the cables are correctly connected on the coil.
    :arrow: I have corrected TONI_2003
  • #26 19155652
    Eustachy068
    Level 1  
    My specimen has become quite stony, evidently in front of the pump that takes water into the boiler. Are there any steps to opening the station? Apparently, I must clean the circuit by hand before heating.
  • #27 19578236
    xxlrally
    Level 16  
    Hello, I have a GC9630 / 20 station. During use, steam is escaping from the foot and at the same time quite a significant amount of water condenses. I have already replaced the foot and still nothing has changed, could it be caused by the solenoid valve?
  • #29 20022964
    sznels
    Level 11  
    xxlrally wrote:
    Hello, I have a GC9630 / 20 station. During use, steam is escaping from the foot and at the same time quite a significant amount of water condenses. I have already replaced the foot and still nothing has changed, could it be caused by the solenoid valve?


    I have the same problem - or to replace the solenoid

    I have the impression that the temperature is lower - or it does not reach this point - because the heat flux is definitely lower than when and the undulating (stronger, weaker, stronger) while quite a lot of water flies - when the iron does not use steam, steam also flows from it.

    Plus from the bottom of the Boiler support bracket - some water comes out

    [movie: 8e3f9e63fb] https://filmy.elektroda.pl/72_1652803239.mp4 [/movie: 8e3f9e63fb]
  • #30 20031041
    sznels
    Level 11  
    Hello, Nia willing to participate in the topic - so I'll tell you what I did
    Salt for cleaning household appliances - 24h and into the water container - vomited limescale and green goo and works like new

Topic summary

The Philips GC9630/20 steam station is experiencing a failure to deliver steam, with users reporting similar issues across various models like the GC9650/80. Common symptoms include a ticking sound when attempting to activate steam, indicating potential solenoid valve failure. Users have successfully diagnosed and resolved the issue by replacing the solenoid valve or its coil, which is often necessary due to calcification or mechanical failure. Some users noted that the entire solenoid valve assembly must be purchased, as individual coils are not readily available. Descaling methods, including vinegar soaks and specialized descalers, have been suggested to maintain functionality and prevent future issues. The discussion highlights the importance of regular maintenance to avoid limescale buildup and ensure optimal performance.
Summary generated by the language model.
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