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TV Sharp LC-49CFE6032E update error - black screen after update.

syla-wawa 9138 10
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16231559
    syla-wawa
    Level 8  
    Hello, please help.

    I have a Sharp tv smart LC-49CF6032E model, after updating to v 1.19 (old v1.13), it was updated according to the instructions:

    Save the LINK on the computer and its contents according to the EXTRACT ON Pendrive instruction:

    1. The file should be unpacked and the content should be loaded onto an empty FAT32 formatted pen drive.
    2. Please unplug the TV set.
    3. Pendrive should be placed in the USB port of the TV set.
    4. Please turn on the TV.
    5. The software update will start.
    6. After completing it, remove the pendrive from the USB input, then turn off the TV from the power supply and turn it on again after 10 seconds.
    7. If after the update the service mode (yellow K) is still displayed, turn on any channel and press the key combination [MENU] [1] [3] [4] [9].

    However, it did not work, the update was successful, but after turning on the TV I have a black image and only sound.

    Can it be done differently on this model, I tried everything
    UMC Poland service claims that this is the only good method.

    Maybe you can somehow return to the previous or factory settings from the remote control, because you can't see anything on the screen.
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  • #2 16231573
    mailo
    Level 27  
    After 1, there is no such model.

    After 2 you had to not update.

    After 3 you have to take the TV for repair.
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  • #3 16231605
    syla-wawa
    Level 8  
    There is such a model, serial number from the TV B49CF6032EB02Z36105751101319.
    The update was needed because it crashed a lot on YouTube.
    He wants to avoid repairs.
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  • #4 16231624
    kazikszach
    Level 38  
    syla-wawa wrote:
    there is such a model

    There is no.
    Somewhere it indented a letter.
  • #5 16231708
    syla-wawa
    Level 8  
    LC-49CFE6032E
    B49CF6032EB02Z36105751101319
    I think the number is the same, I am sending you the view from the photo:
    TV Sharp LC-49CFE6032E update error - black screen after update.
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  • #6 16231736
    kazikszach
    Level 38  
    syla-wawa wrote:
    LC-49CFE6032E

    Now this is the real model of your TV.
  • #7 16231750
    syla-wawa
    Level 8  
    :)
    The issue is perhaps in the method of recording or choosing a USB flash drive.
    According to the recommendations, it should be a pendrive compressed to Fat32 and any size (it is recorded on 8 GB), I do not know what the error is,
    maybe it should be done differently because it doesn't work that way. :(
  • #8 16231898
    lisek
    Service technician RTV
    Correct the name in the subject to: LC-49CFE6032E

    Or try again:
    - same firmware
    -other USB flash (sometimes like in Toshiba, LG has to be combined with a few usb flash drives, some manufacturers cannot tolerate it
    - try FAt16 / or 32 format, e.g. for win xp
    Read on Link

    Ultimately it is because the model under Warranty (production started in mid (June) 2016) brought to the service
    - formerly tlf. with the question not to bear in vain
    - translate that the TV asked for an automatic update ... and it happened what happened

    ____________________
    In the Czech Republic they sell main under this model Link
    - for approx. CZK 2,000
    - there on the main it says: T.MS6308.702
    * T.MS6308.702 / V500HJ1-PE8
    * on PL ebay someone sold for around 130.pln / on UK ebay they used to be around GBP 20
    * when buying, an important description on the white sticker> applies to the model and matrix size
    TV Sharp LC-49CFE6032E update error - black screen after update.

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    MIP550D-DX2 REV: 1.0 / MIP550D
    TV Sharp LC-49CFE6032E update error - black screen after update.
    Matrix from Sharp LC490DUY-SH A1
  • #9 16233025
    syla-wawa
    Level 8  
    Thank you Lisek, however, nothing is wrong, I am not even able to enter the service menu
    I searched the whole internet for vol- and input (source in my case) does nothing

    Do you have any idea
  • #11 16233420
    syla-wawa
    Level 8  
    What is this supposed to bring to the matter, improve how?

Topic summary

The discussion revolves around a user experiencing a black screen issue on their Sharp LC-49CFE6032E TV after performing a firmware update from version 1.13 to 1.19. Despite following the update instructions meticulously, the TV only produces sound without any image. Various responses suggest checking the USB drive used for the update, ensuring it is FAT32 formatted, and trying different USB drives. Some participants mention the possibility of needing to take the TV for repair, especially if the service menu cannot be accessed. The conversation also highlights the importance of using the correct model number and firmware version during the update process.
Summary generated by the language model.
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