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Huawei Y360-U61 Keeps Resetting on Startup: Hard Reset Unsuccessful Solution

endriu2712 5016 11
Best answers LABEL_AI_GENERATED

How can I fix a Huawei Y360-U61 that keeps rebooting on startup even after a hard reset?

Reflash the phone with the correct Huawei firmware, preferably using SP Flash Tool, and connect the switched-off phone only after you click Download [#16511224][#16516747] The firmware was pointed to on Huawei’s support site for the Y360-U61 [#16512258] If SP Flash Tool still only starts battery charging and never detects the phone, the thread ends with sending the device to a service center [#16519497]
AI summary based on the discussion. May contain errors.
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  • #1 16511010
    endriu2712
    Level 12  
    Posts: 127
    Rate: 24
    Hello, I have a Huawei Y360-U61 and I'm having trouble with it. And so is the phone I turn on the inscription huawei appears after him a melody and the phone resets and the same around.
    I did a hard reset and it didn't help.
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  • #2 16511224
    nutergsm
    VIP Meritorious for electroda.pl  
    Posts: 8429
    Help: 1034
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    Try to upload a new firmware.
  • #3 16512153
    endriu2712
    Level 12  
    Posts: 127
    Rate: 24
    And what program do you recommend to upload the firmware and what software?
    Added after 7 [minutes]:
    Because I was able to enter the hard reset menu using a key combination and it says:
    Android system recovery Y360-U61V100R001C577B113.
    I was looking for such an android but I can't find maybe some other you recommend?
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  • #5 16512317
    endriu2712
    Level 12  
    Posts: 127
    Rate: 24
    thank you very much try to upload
  • #6 16516372
    endriu2712
    Level 12  
    Posts: 127
    Rate: 24
    I downloaded the firmware with various programs, e.g. flash tool and it doesn't detect the phone. Also, I found the software to upload from the micro SD card here, however, shows that the version is older than the installed one. Maybe some other program or another way. Please help
  • #7 16516422
    nutergsm
    VIP Meritorious for electroda.pl  
    Posts: 8429
    Help: 1034
    Rate: 1665
    And you downloaded the firmware for spflashtoola, or tried to upload it from the manufacturer's website?
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  • #8 16516652
    endriu2712
    Level 12  
    Posts: 127
    Rate: 24
    Yes, but the spflashtool program doesn't connect to the phone at all.
  • #9 16516747
    nutergsm
    VIP Meritorious for electroda.pl  
    Posts: 8429
    Help: 1034
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    In the program, after loading the files, click download and connect the switched off phone.
  • #10 16516792
    endriu2712
    Level 12  
    Posts: 127
    Rate: 24
    I do as you wrote and battery charging starts and there is no firmware upload.
    Added after 9 [minutes]:
    It doesn't connect at all.
    Added after 1 [minutes]:
    Because this phone is a son, I don't know what he mixed up in it.
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  • #11 16517238
    nutergsm
    VIP Meritorious for electroda.pl  
    Posts: 8429
    Help: 1034
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    I suggest you visit the site.
  • #12 16519497
    endriu2712
    Level 12  
    Posts: 127
    Rate: 24
    Thanks for the answers . I close the topic. I will send the phone to the service.
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Topic summary

LABEL_AI_GENERATED
The Huawei Y360-U61 is experiencing a boot loop issue, where it resets after displaying the Huawei logo. The user attempted a hard reset, which was unsuccessful. Suggestions from the forum included uploading new firmware, with recommendations to use the manufacturer's website for the correct firmware version. The user faced difficulties with various flashing tools, such as SP Flash Tool, which failed to detect the device. After multiple attempts to resolve the issue, the user decided to send the phone to a service center for professional assistance.
AI summary based on the discussion. May contain errors.
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