Hello, I have a Huawei Y360-U61 and I'm having trouble with it. And so is the phone I turn on the inscription huawei appears after him a melody and the phone resets and the same around. I did a hard reset and it didn't help.

And what program do you recommend to upload the firmware and what software? Added after 7 [minutes]: Because I was able to enter the hard reset menu using a key combination and it says: Android system recovery Y360-U61V100R001C577B113. I was looking for such an android but I can't find maybe some other you recommend?

You can find the firmware on the producer's website = Y360-U61

thank you very much try to upload

I downloaded the firmware with various programs, e.g. flash tool and it doesn't detect the phone. Also, I found the software to upload from the micro SD card here, however, shows that the version is older than the installed one. Maybe some other program or another way. Please help

And you downloaded the firmware for spflashtoola, or tried to upload it from the manufacturer's website?

Yes, but the spflashtool program doesn't connect to the phone at all.

In the program, after loading the files, click download and connect the switched off phone.

I do as you wrote and battery charging starts and there is no firmware upload. Added after 9 [minutes]: It doesn't connect at all. Added after 1 [minutes]: Because this phone is a son, I don't know what he mixed up in it.

Huawei Y360-U61 Keeps Resetting on Startup: Hard Reset Unsuccessful Solution

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#1 16511010 04 Jun 2017 09:49

endriu2712 endriu2712

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Post #1
16511010 04 Jun 2017 09:49

Hello, I have a Huawei Y360-U61 and I'm having trouble with it. And so is the phone I turn on the inscription huawei appears after him a melody and the phone resets and the same around.
I did a hard reset and it didn't help.
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#2 16511224 04 Jun 2017 12:12

nutergsm nutergsm

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Post #2
16511224 04 Jun 2017 12:12

Try to upload a new firmware.
#3 16512153 04 Jun 2017 20:17

endriu2712 endriu2712

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Post #3
16512153 04 Jun 2017 20:17

And what program do you recommend to upload the firmware and what software?
Added after 7 [minutes]:
Because I was able to enter the hard reset menu using a key combination and it says:
Android system recovery Y360-U61V100R001C577B113.
I was looking for such an android but I can't find maybe some other you recommend?
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#4 16512258 04 Jun 2017 20:51

nutergsm nutergsm

Moderator of GSM

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Post #4
16512258 04 Jun 2017 20:51

You can find the firmware on the producer's website http://consumer.huawei.com/zm/support/downloa...1)&key0=Mobile%20Phones&key1=Smartphones&key2 = Y360-U61
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#5 16512317 04 Jun 2017 21:09

endriu2712 endriu2712

Level 12

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Post #5
16512317 04 Jun 2017 21:09

thank you very much try to upload
#6 16516372 06 Jun 2017 22:53

endriu2712 endriu2712

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Post #6
16516372 06 Jun 2017 22:53

I downloaded the firmware with various programs, e.g. flash tool and it doesn't detect the phone. Also, I found the software to upload from the micro SD card here, however, shows that the version is older than the installed one. Maybe some other program or another way. Please help
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#7 16516422 06 Jun 2017 23:21

nutergsm nutergsm

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Post #7
16516422 06 Jun 2017 23:21

And you downloaded the firmware for spflashtoola, or tried to upload it from the manufacturer's website?
#8 16516652 07 Jun 2017 08:21

endriu2712 endriu2712

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Post #8
16516652 07 Jun 2017 08:21

Yes, but the spflashtool program doesn't connect to the phone at all.
#9 16516747 07 Jun 2017 09:43

nutergsm nutergsm

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Post #9
16516747 07 Jun 2017 09:43

In the program, after loading the files, click download and connect the switched off phone.
#10 16516792 07 Jun 2017 10:25

endriu2712 endriu2712

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Post #10
16516792 07 Jun 2017 10:25

I do as you wrote and battery charging starts and there is no firmware upload.
Added after 9 [minutes]:
It doesn't connect at all.
Added after 1 [minutes]:
Because this phone is a son, I don't know what he mixed up in it.
#11 16517238 07 Jun 2017 15:50

nutergsm nutergsm

Moderator of GSM

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Post #11
16517238 07 Jun 2017 15:50

I suggest you visit the site.
#12 16519497 08 Jun 2017 19:26

endriu2712 endriu2712

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Post #12
16519497 08 Jun 2017 19:26

Thanks for the answers . I close the topic. I will send the phone to the service.
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Topic summary

The Huawei Y360-U61 is experiencing a boot loop issue, where it resets after displaying the Huawei logo. The user attempted a hard reset, which was unsuccessful. Suggestions from the forum included uploading new firmware, with recommendations to use the manufacturer's website for the correct firmware version. The user faced difficulties with various flashing tools, such as SP Flash Tool, which failed to detect the device. After multiple attempts to resolve the issue, the user decided to send the phone to a service center for professional assistance.
Summary generated by the language model.