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SKYPE (installation) - I can't log in - Windows Vista Home Basic

hrabia64 6546 6
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  • #1 16519292
    hrabia64
    Level 12  
    Posts: 166
    Help: 2
    Rate: 7
    Hello,

    Please help me with the following problem:

    1) Installing Skype (Windows Vista Home Basic)
    2) Running - a message appears: The content was blocked because it was not signed with a valid security certificate.

    I have Internet Explorer 8.0 installed

    I was looking for a solution to the problem, but no result.

    Thank you in advance for your help.
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  • #2 16519345
    jdubowski
    Tube devices specialist  
    Posts: 21595
    Help: 2511
    Rate: 2792
    hrabia64 wrote:
    I'm installing Skype


    Where did they get from?

    hrabia64 wrote:
    (Windows Vista Home Basic)


    Windows with a license or some "invention"?

    hrabia64 wrote:
    I get the message: Content was blocked because it was not signed with a valid security certificate.


    Date and time correct?
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  • #3 16519392
    hrabia64
    Level 12  
    Posts: 166
    Help: 2
    Rate: 7
    Skype downloaded from the producer's website.
    Windows Vista Home Basic bought with the computer.
    The date and time are correct.
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  • #4 16519432
    lesławek
    Level 32  
    Posts: 1529
    Help: 190
    Rate: 293
    Install the highest possible version of IE because Skype uses IE to login screen ...
  • #5 16519615
    hrabia64
    Level 12  
    Posts: 166
    Help: 2
    Rate: 7
    I have installed Internet Explorer 9.0 and still do not want to start (same certificate message).

    There is probably no version 10.0 for Vista.
  • #6 16519719
    Kolobos
    IT specialist  
    Posts: 85152
    Help: 17158
    Rate: 10418
    Install all updates from Windows Update, including certificates:
    http://download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsupd.exe
    or:
    x86 Update for Root Certificates for Windows Vista [November 2013] (KB931125)
    x64 Update for Root Certificates for Windows Vista for x64-based Systems [November 2013] (KB931125)

    Reset IE settings to default.
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  • #7 16520143
    hrabia64
    Level 12  
    Posts: 166
    Help: 2
    Rate: 7
    To [Kolobos]: thanks to your suggestion I solved the problem with Skype - thank you very much.

    Below is the configuration on which Skype started:

    Windows Vista Home Basic x86
    Windows Vista Service Pack 1
    Windows Vista Service Pack 2
    Internet Explorer 9.0


    Links to download certificates - x86 Update for 'Root Certificates for Windows Vista' [November 2013] (KB931125):

    http://download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsupd.exe
    https://support.microsoft.com/pl-pl/help/9311...-to-get-a-root-certificate-update-for-windows
    http://www.catalog.update.microsoft.com/search.aspx?q=root%20certificate%20update

    Thanks again for your help.
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Topic summary

✨ The user encountered a login issue with Skype on Windows Vista Home Basic, receiving a message about a blocked content due to an invalid security certificate. After confirming the installation of Skype from the official website and having the correct date and time, the user upgraded to Internet Explorer 9.0 but still faced the same certificate error. A solution was provided to install all Windows updates, including root certificate updates, and to reset Internet Explorer settings to default. Following these steps, the user successfully resolved the issue and provided links for the necessary updates.
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