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Lenovo K6 Note Won't Start: Overheating Issues, Charging Troubleshooting, and Solutions

m4xon 14241 6
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 16550285
    m4xon
    Level 15  
    Hey

    I need advice / help regarding the phone of my wife, Lenovo K6 Note, who has shut down today and does not want to start. The phone is 2 months old, the wife noticed that it is very warm and turned off. We put it in a shady and cool place, the temperature dropped, but still I can not fire it. I connected it to the charger, it gently warms up, but I do not know what it charges, it's been on it for a quarter of an hour but it's not going to turn it on? Do you suggest what to do?

    Thanks
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  • Helpful post
    #2 16550326
    nutergsm
    Moderator of GSM  
    m4xon wrote:
    Do you suggest what to do?

    Take advantage of the warranty.
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  • #3 16550348
    m4xon
    Level 15  
    That's for sure, and what could have happened and whether I could get my data back?
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  • #4 16550464
    nutergsm
    Moderator of GSM  
    Damaged plate or battery. If a plate is damaged, you will not be able to recover the data. The service usually exchanges the disc for a new one.
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  • #5 16550471
    m4xon
    Level 15  
    Can I recover something from a damaged disc? Authorized service also deals with recovery, so I was thinking that it might be extra paid, or if there is damage, there is no question of recovery.
  • Helpful post
    #6 16550551
    nutergsm
    Moderator of GSM  
    Authorized services are not likely to play data recovery. There are companies that deal with the recovery of data from such damaged phones. The only question is is the game worth the candle?
    It is quite expensive. So it all depends on how valuable data is on the phone.
  • #7 16550800
    m4xon
    Level 15  
    So hoping it's just a battery ... thanks!

    Added after 13 [hours] 12 [minutes]:

    After the night, the phone started up, after connecting it to the charger, i.e. it comes out that the battery was to blame. Is it necessary to give the phone back to the service, could the battery be damaged to some extent?
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Topic summary

The Lenovo K6 Note experienced a shutdown due to overheating, with the user reporting that the device would not restart even after cooling and charging attempts. Initial suggestions included utilizing the warranty for repair. Concerns about data recovery arose, particularly if the device's internal components, such as the motherboard or battery, were damaged. It was noted that authorized services typically do not handle data recovery, and specialized companies may charge significantly for such services. After a period of charging overnight, the phone successfully powered on, indicating a potential battery issue. The user questioned whether to return the device for service due to possible battery damage.
Summary generated by the language model.
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