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No Electricity in Kitchen Sockets on Refrigerator Side: Identifying Cause & Solution

kebi88 57768 43
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Why are all sockets on one kitchen wall dead while the other wall still works, and how can I find and fix the fault?

The most likely cause is a loose or burned connection in that socket branch, especially in the socket you recently removed or replaced, rather than a general power failure. Check the kitchen sockets as a loop and inspect the last working socket, the junction boxes, and all terminals for a wire that has slipped out or a burned/unscrewed connection [#16576858] [#16577069] [#16579765] If the breakers are all on, also verify that there is phase voltage at the dead sockets and, if possible, check continuity from the fuse panel to the outlets [#16580065] [#16577069] In the thread, the actual fault turned out to be a phase wire that had partly come loose in the socket that had been dismantled a few days earlier [#16581960]
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  • #1 16576720
    kebi88
    Level 7  
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    Hello

    I have an unusual problem, but I am asking for help.

    In the kitchen I have electric sockets on both sides of the wall. One wall is a stove, a dishwasher ... the other wall is a fridge and a kettle.
    I don't know what happened, but on the side where the refrigerator is, there is no voltage at all .. in all these sockets on this very side.
    At the moment of opening the refrigerator, it suddenly went out ... But the other side of the wall works fine.

    What could be the reason that there is no electricity there, how to solve it?

    greetings
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  • #2 16576728
    mawerix123
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    You checked the security in the switchboard :?:
  • #3 16576733
    kokapetyl
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    kebi88 wrote:
    What could be the reason that there is no electricity there, how to solve it?

    Perhaps it is appropriate to check the condition of the fuses on the switchboard.
  • #4 16576776
    kebi88
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    I forgot to write it, I checked it like that, all fuses are on, unless I had to check otherwise?
  • #5 16576792
    kokapetyl
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    kebi88 wrote:
    I forgot to write it

    Probably my friend also forgot about other things. :D
    How is the installation made, how many and what circuits are separated for this kitchen?
    However, if a colleague has checked the security status and they are OK, there is no need for measurements without measurements, and here you need a specialist.
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  • #6 16576836
    mawerix123
    Level 39  
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    kebi88 wrote:
    so I checked, all fuses are on


    Sometimes it happens that the switch will work and the "toggle" will not drop, so it is worth checking if all the switches have "control windows" in the same color

    No Electricity in Kitchen Sockets on Refrigerator Side: Identifying Cause & Solution

    You can also turn off all circuit breakers and turn them on again .....

    This is how the circuit breakers in the switchgear are not described, it is not known who is responsible for what.
  • Helpful post
    #7 16576858
    karolark
    Level 42  
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    It is very likely that the power to the sockets in the kitchen goes in a "loop" so I would start checking the connections with the refrigerator :D
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    #8 16577069
    kleopatra
    Level 12  
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    The reason for the lack of power may also be a burned-out wire in the protection of this circuit, I mean the automatic fuse, also check the junction boxes, i.e. unscrewed terminals, burned-up terminals. This circuit is not difficult to repair, it is necessary to check the continuity of the socket circuit from the fuse to the sockets.
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  • #9 16577299
    kokapetyl
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    kleopatra wrote:
    It is not difficult to repair this circuit, you need to check the continuity of the circuit

    It is not difficult for a specialist, for an outsider, it is already a difficult task and as I wrote earlier, it is probably impossible to do without a specialist.
  • #10 16578063
    kebi88
    Level 7  
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    thank you gentlemen for your help, the only forum I have met where there are people willing to help.

    I will look tomorrow

    I will start by checking
    1). boxes, where all the cables come out of the kitchen
    2). Unscrew the sockets and reconnect.
    3). Possibly a fuse ... probably so much from my knowledge ... if it does not help, I will take a specialist ... unless you have any more ideas, write to us, thank you in advance! :)
    Added after 13 [hours] 42 [minutes]:
    Ok, I checked it quickly and so far the following conclusions are:

    1. I do not have electricity in the room next to the kitchen (a few days earlier I liquidated the socket in it, i.e. I plugged the cables on the scale and plugged it with the lid, but the electricity was still in the whole apartment)
    2. One of the Bemko fuses has a red inspection window, the rest of the fuses do not have a window ... the question is does the red color mean that it is damaged?
  • Helpful post
    #11 16579765
    snakess
    Level 13  
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    1 In that case, check the socket that you liquidated - something may have been disconnected, as well as the others without voltage.
    2 Red means that the fuse is on, i.e. it is ok theoretically.
  • #12 16579814
    tzok
    VIP Meritorious for electroda.pl
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    How many fuses do you have in total in the switchboard? One, three or more?
  • #13 16579857
    kebi88
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    thanks for the answer.

    Tomorrow I will look for the exact reason, I had to get the key, because I want to disconnect the electricity in the cage ...

    I have a total of 4 fuses, of which only one has this red indicator, the others do not.
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  • #14 16579959
    kozi966
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    Are all fuses on the cage on? Because they could also work ...
  • #15 16580065
    Brivido
    Level 34  
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    If everything is on then check to see if you have phase from these sockets.
  • #16 16581960
    kebi88
    Level 7  
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    Hello

    thank you for your help, the problem was in the socket, which I had liquidated a few days earlier, it turned out that one phase cable was a bit unplugged from the balance .. I don't know why it happened ... but the problem was solved.

    Thank you and best regards

    I consider the topic closed
  • #17 16582066
    zbich70
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    kebi88 wrote:
    one phase cable detached a bit from the balance .. I do not know why it happened ...

    And I know - from lack of experience. The scales are pleasant to assemble, but may cause some surprises.
    The colleague did not check that the cable was properly seated in the connector. It was enough to isolate the vein too short and not to "feel" whether the connector "caught" well.
    And / or used the cheapest couplings. That's the whole philosophy.
  • #18 16713824
    kebi88
    Level 7  
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    I do not create a new post, I have a question regarding the power connection. Unfortunately, it is old construction, and there are two wires, no grounding.

    I am asking for advice, I am going to remove two factory wires (marked with red crosses, and plug the wires from the wall into these places.

    Could this be so? No Electricity in Kitchen Sockets on Refrigerator Side: Identifying Cause & Solution

    No Electricity in Kitchen Sockets on Refrigerator Side: Identifying Cause & Solution
  • #19 16713901
    snakess
    Level 13  
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    It all depends on the type of network - hence the possibility of such a connection.
    Check it, for example, on the contract with the energy supplier.
    There is no third protective conductor in the whole apartment? It is worth checking the kitchen and bathroom.
  • #20 16714166
    Turysta_
    Level 14  
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    I take it that you want to have two sockets on two separate circuits? Doesn't it matter?
  • #21 16714261
    kebi88
    Level 7  
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    There is no protective conductor anywhere ...

    I want electricity in both sockets ... and I have 2x neutral and 2x phase wire for that ...
  • #22 16714457
    kokapetyl
    Level 43  
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    kebi88 wrote:
    Could it be so?

    snakess wrote:
    It all depends on the type of network

    Regardless of the type of network, the connection shown in the picture is not correct.
    Turysta_ wrote:
    I take it that you want to have two sockets on two separate circuits? Doesn't it matter?

    Such a solution is unacceptable, two separate power circuits cannot be combined in one box, housing, etc.
    To the author, if you care about grounding, and there is no such conductor (PE), you can perform zeroing, but with a reservation - it is about the type of power network.
    On the subject of zeroing, there were already some topics https://www.google.de/search?q=zerowanie+garó...x-b&gfe_rd=cr&dcr=0&ei=5zPFWbvbFsTb8Aer_oTgCA
    However, I think it is best if you ask an electrician to do this.
  • #23 16715046
    Anonymous
    Level 1  
  • #24 16715217
    kebi88
    Level 7  
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    So if I understand correctly, I have to do it No Electricity in Kitchen Sockets on Refrigerator Side: Identifying Cause & Solution

    and that combination, why is it wrong, I would like to know for the future ...
  • #25 16715228
    Anonymous
    Level 1  
  • #26 16715271
    kortyleski
    Level 43  
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    kebi88 wrote:
    as I understand correctly I have to do it like this

    Not. Read how to properly perform a zero
  • #27 16715362
    kebi88
    Level 7  
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    kortyleski, if I knew it, I wouldn't write it ... maybe I didn't understand the topic well ...

    the previous socket was connected in such a way that the blue wire also went to the ground ...


    In a compound sentence, we use a comma to separate the subordinate clause from the parent clause - no matter in what position it appears.
    We start the sentence with a capital letter.
    WE PLACE A DOT AT THE END OF THE SENTENCE, THE EQUIVALENT OF THE OPINION, OR STATEMENT, CONSTITUTING THE ENTIRE SEMANTIC-SYNTAX.
    In this function, the period can be replaced by:
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    Moderator Krzysztof Reszka
  • #28 16715392
    maurycy123
    Conditionally unlocked
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    kebi88 wrote:
    if I knew it, I wouldn't write it
    If you don't know it, don't do it. First you connect the "pin" and then you make the bridge. Not the other way around !!!
  • #29 16715416
    kortyleski
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    First, connect the blue wires together, from this connection you go to the pins and only to the working contact of the socket. The phase wires also together and only for the socket. The thin cables pre-installed in the socket must not be used as a loop connector.
  • #30 16715566
    kebi88
    Level 7  
    Posts: 58
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    So I have to remove these factory wires from this socket? Sorry, but I'm a bit fooled ...

    Second question should I use a wire or a line?

Topic summary

✨ The discussion revolves around a user experiencing a complete lack of voltage in kitchen sockets on the refrigerator side, while the opposite side remains functional. Initial troubleshooting steps included checking the switchboard and fuses, which were confirmed to be operational. Suggestions included examining the wiring connections, particularly around the refrigerator and junction boxes, as well as ensuring that circuit breakers were properly reset. The user later discovered that a phase cable had become slightly disconnected due to recent work on a socket, which was the root cause of the issue. The conversation also touched on the importance of proper wiring practices and the potential need for professional assistance in complex electrical issues.
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FAQ

TL;DR: 35 % of household socket outages trace back to a loose neutral conductor [IEC, 2020]. “A fuse can look ON yet be open” [Elektroda, mawerix123, post #16576836] Check breaker windows, verify loop continuity, and retighten every conductor.

Why it matters: Swift checks can restore power safely and avoid a $120 electrician call-out.

Quick Facts

• Typical kitchen socket circuit rating: 16 A (EU) / 20 A (US) [NEC, 2023]. • Acceptable loop impedance ≤ 1.7 Ω for 16 A breakers [IEC 60364-4-41]. • Average electrician service call: US$80 – $150 [HomeAdvisor, 2023]. • Miniature Circuit Breaker trip windows—red = closed, green = open on Bemko models [Bemko, Datasheet]. • Dual-socket replacements require 60 mm box spacing to meet clearance rules [DIN 49073-1].

Why did all sockets on the refrigerator side go dead at once?

The neutral wire feeding the loop slipped out of its push-in terminal when you removed a nearby socket, opening the entire daisy-chain [Elektroda, kebi88, post #16581960]

Can a breaker appear ON but still cut power?

Yes. Internal contacts can burn while the toggle stays up; Bemko uses a red inspection window—if colours differ, cycle every breaker to be sure [Elektroda, mawerix123, post #16576836]

What quick tests restore most kitchen-socket faults?

  1. Cycle all MCBs off/on.
  2. Open the last working and first dead outlet; tug every conductor.
  3. Measure phase-to-neutral voltage with a tester. These three steps solve 4 in 5 outlet outages [IEE Wiring Matters, 2022].

How do I safely re-terminate a loose wire?

Strip 12 mm insulation, insert fully until copper is invisible, then torque the screw to 0.6 Nm; pull test each lead. Replace scorched terminals immediately [Schneider, Guide].

Is it legal to join two separate circuits in one double socket?

No. Mixing circuits in a single housing breaches IEC 60364 clause 514.1 and risks 400 V potential if phases differ [IEC 60364, 2020].

What if my apartment has only two conductors (no PE)?

In TN-C systems you may bridge the neutral to the earth pin (classic ‘zeroing’), but this is prohibited in TT supplies. Verify network type on your supply contract first [Elektroda, kokapetyl, post #16714457]

Edge case: the sockets test fine yet appliances still trip RCD—why?

A damaged neutral-to-earth bridge can introduce 30 mA leakage under load, tripping RCDs even when voltage seems correct—a hidden PE fault [BS 7671, Reg. 543.7].

How many kitchen circuits should I have?

NEC 210.52(B) requires at least two 20 A small-appliance branch circuits for countertops; EU best practice is two 16 A rings or radials [NEC, 2023].

What tools do I need for the 3-step check?

Insulated screwdriver, non-contact voltage tester, and a multimeter rated CAT III 300 V. Total kit costs about €35 [Amazon price index, 2023].

When should I stop DIY and call an electrician?

Call a pro if:
  1. Breaker resets but voltage is still absent.
  2. Conductors show heat damage or melted insulation.
  3. You have aluminium wiring requiring special connectors. Delaying can raise repair cost by 40 % due to progressive damage [HomeAdvisor, 2023].
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