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Sagemcom WHD 80 Multimedia Reproduction, USB Playback & PVR Conversion: User Experiences

procsa 18570 14
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  • #1 16824805
    procsa
    Level 31  
    Hello, I received from the orange "Sagemcom WHD 80" in the menu I do not see the multimedia option, or playback from USB, it does not have it in the manual ... but when the decoder is on and podepnę pendrive / disk then pops up information whether to view the files and normally it goes to play movies or photos, even access is dlna. How do I get out of the playback, there is no return ... just unplug the pendrive / drive and hook it up again ... what's going on here?

    The second question for the PVR drive, I know it must be special, is there a description of how to convert a regular disk?
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  • #2 16824878
    DejoDejo
    Level 21  
    It does not have to be special, there may be a normal external USB, you need to install it, which is related to the disk format and blocked by the decoder, it means more or less that you will only be able to play the recorded videos on this decoder ;)
  • #3 16826567
    wlodarek1
    Level 14  
    I know that a dedicated disk is needed for the whd 80 decoder. To buy in Orange showrooms for ... PLN 250 ??
  • #4 16826875
    procsa
    Level 31  
    Thanks for the answer, I came to the service menu stage (D, C, D) and there is the drive option> format, analyze, and shows disk statistics, which are empty fields, I tried different USB sticks and HDD disks but now there is no success, it turns on for a while, formatting, disappears but nothing changes.

    After connecting the disk, the decoder normally detects it and goes to browse the media, ie USB runs, disks / pens are detected, but do not want to format in the service menu.
  • #5 16826928
    DejoDejo
    Level 21  
    Because you do it wrong, the configuration options were displayed in the first connection of the decoder. Among these options was a question about the drive, there is a Disk Drive installation to choose from ;)
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  • #6 16826957
    procsa
    Level 31  
    So what, connect the drive, do the factory reset and should it install?
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  • #7 16828096
    DejoDejo
    Level 21  
    I do not know if this is a necessity, but after the factory, this option will definitely appear ;)
  • #8 16828260
    wlodarek1
    Level 14  
    The decoder has been saved in its firmware model dedicated drive with which it can work.
  • #9 17121683
    cypfirebolt
    Level 2  
    has anything changed in the subject? today I got a whd 80 decoder, I connected the drive but the decoder can not see it. orange service told me that all you need is a disk, if it has a minimum 160GB and usb 3.0, someone knows something about it? because I do not know which disk to buy: /
  • #10 17121855
    KOCUREK1970
    Network and Internet specialist  
    cypfirebolt wrote:
    I connected the drive

    What disc specifically?
    cypfirebolt wrote:
    orange service told me that all you need is a disk, if it has a minimum 160GB and usb 3.0, someone knows something about it? because I do not know which disk to buy: /

    After all, they gave all the data.
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  • #11 17122349
    procsa
    Level 31  
    USB 3.0 ?? But why the USB 2.0 heh is there

    I have now surrendered, I made the factory settings with the disk attached, attempts to format, etc. it does not give ... if only someone who has such an original disc has taken his picture ....
  • #12 17122862
    cypfirebolt
    Level 2  
    well ... that's why I was surprised that 3.0 and I have stopped buying the disk, hoping that maybe someone here explained the topic. It seems that either orange technicians are joking or modifying soft. maybe I can borrow a USB 3.0 drive from someone and test it, otherwise the original disk will be purchased for PLN 250.
  • #13 17123582
    procsa
    Level 31  
    Hmm all in all an update was ... I check it, on USB 3.0 also though for what I can not do it ...
  • #14 17148041
    cypfirebolt
    Level 2  
    I checked the usb 3.0 WD 500GB drive can not see ...
  • #15 17202916
    duda01
    Level 6  
    I tried with 3.0 USB GoodRam 320GB and I can not see it, so it probably has to be a dedicated drive. It's a bit weak from Orange because they should warn you that this is the case if they advertise the possibility of recording. I do not call the technical line because one conversation cost me 20 zlotys and did not help much.
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Topic summary

✨ The discussion revolves around user experiences with the Sagemcom WHD 80 decoder, particularly regarding multimedia playback from USB drives and PVR (Personal Video Recorder) functionality. Users report difficulties in accessing multimedia options and formatting external drives. It is noted that while the decoder detects USB devices, formatting issues persist, often requiring a specific type of drive. Recommendations include using a dedicated drive, typically available from Orange, and ensuring compatibility with USB 3.0. Users express frustration over unclear guidelines from the service provider regarding drive requirements and formatting processes.

FAQ

TL;DR: For Sagemcom WHD 80, USB playback appears only after you plug in storage; Orange’s “dedicated” PVR disk is listed at PLN 250, and “a dedicated disk is needed.” [Elektroda, wlodarek1, post #16826567]

Why it matters: This FAQ helps you decide which USB drives work for playback vs. PVR and how to install them on the WHD 80.

Quick Facts

Where’s the multimedia/USB playback menu on the Sagemcom WHD 80?

There isn’t a fixed menu entry. The decoder prompts to view files when you connect a USB stick or drive. Users report that exiting playback can require unplugging the device. DLNA access also appears during this auto-launch flow. [Elektroda, procsa, post #16824805]

How do I exit USB playback without a Back option?

Users report no on-screen return path from the temporary USB browser. The practical workaround is to unplug the USB storage to exit, then reconnect when needed. “There is no return ... just unplug the pendrive/drive.” [Elektroda, procsa, post #16824805]

Can I use any external USB drive for PVR recording on WHD 80?

One user states a normal external USB can work after installation, which formats and encrypts the drive. Recordings then play only on that decoder. “You will only be able to play the recorded videos on this decoder.” [Elektroda, DejoDejo, post #16824878]

Do I need the official Orange ‘dedicated’ PVR disk?

Another user says the WHD 80 needs a dedicated disk, offered in Orange showrooms for about PLN 250. This reflects a stricter compatibility view than using generic USB drives. Quote: “A dedicated disk is needed.” [Elektroda, wlodarek1, post #16826567]

How do I install or format a PVR drive on the WHD 80?

PVR installation is presented during first-run. If you missed it, a factory reset should show the “Disk Drive installation” prompt again.
  1. Connect the USB drive to the decoder.
  2. Run first setup; choose Disk Drive installation.
  3. Let the decoder finish formatting/encryption. [Elektroda, DejoDejo, post #16826928]

Service menu ‘format’ starts but nothing changes—what’s wrong?

A user reports the service menu shows Format/Analyze and disk stats, but formatting briefly starts and then nothing changes. This suggests service-menu formatting does not properly provision the drive for PVR on this unit. [Elektroda, procsa, post #16826875]

Does the WHD 80 require USB 3.0 and at least 160 GB for PVR?

One user reports Orange support specified minimum 160 GB and USB 3.0. However, their connected drive still wasn’t detected, indicating that meeting these specs may not guarantee success. This is a critical compatibility caveat. [Elektroda, cypfirebolt, post #17121683]

Will a WD 500 GB USB 3.0 drive work for PVR?

A user tested a WD 500 GB USB 3.0 drive and the decoder did not see it. This shows brand or bridge-chip differences can block detection even when capacity and interface meet advice. [Elektroda, cypfirebolt, post #17148041]

Will a GoodRam 320 GB USB 3.0 drive work for PVR?

A user with a GoodRam 320 GB USB 3.0 drive reports the WHD 80 could not see it. This reinforces that not all third‑party drives enumerate correctly with the decoder. [Elektroda, duda01, post #17202916]

Is USB 2.0 sufficient, or does WHD 80 really need USB 3.0?

One user questioned the USB 3.0 claim since the decoder port is USB 2.0. They retried with a USB 3.0 drive but still couldn’t install PVR, suggesting interface speed alone isn’t the blocker. [Elektroda, procsa, post #17122349]

Can I play WHD 80 recordings on my PC or another decoder?

No. A user explains the decoder formats and locks the drive, so recordings are playable only on that specific WHD 80 unit. This is expected behavior for operator PVRs. [Elektroda, DejoDejo, post #16824878]

Does a software update change USB/PVR compatibility on WHD 80?

A user noted an update arrived, tested again, and still couldn’t provision the drive. Quote: “An update was ... I check it ... I can not do it.” This suggests no improvement for their unit. [Elektroda, procsa, post #17123582]

What is DLNA on the WHD 80, and how is it exposed?

A user reports that when USB media is connected, the decoder also shows DLNA access alongside local playback. DLNA here means browsing network-shared media from compatible devices. The access appeared during the auto USB media browser. [Elektroda, procsa, post #16824805]

Can I clone or image the official Orange PVR disk to a standard drive?

A user asked for an image of the original disk to replicate functionality, indicating interest in cloning. The thread provides no disk image, and the user still couldn’t install after attempts. [Elektroda, procsa, post #17122349]

What’s an example of a failure mode I should expect?

Edge case: the service menu may show formatting progress and then revert with no change. Detection can still work for media browsing but fail PVR provisioning. This mismatch confused users during troubleshooting. [Elektroda, procsa, post #16826875]
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