logo elektroda
logo elektroda
X
logo elektroda
Advanced Search
logo elektroda

[Solved] Sagemcom WHD 80 decoder, - No signal at SAT input, SAT active output: 0

flegma2010 17235 11
ADVERTISEMENT
Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
Report a violation of the law
| New topic
  • #1 16739603
    flegma2010
    Level 7  
    Hello. I have a problem with the orange decoder. I connected everything, i.e. a set-top box for the Satellite dish (80 cm dish). And when it wants to check the signal strength, the following message appears: "No signal at the SAT input" and SAT signal zero, and it should be 1. The antenna cable ends to the converter connected correctly and to the decoder too.
    In general, it does not show me the strength of signal and quality.

    Antenna and converter set to different pages and nothing. Lack of signal :/

    I do not know if the socket in the decoder is damaged (but probably not because the decoder is new, yesterday connected for the first time). Is it the fault of the antenna cable? But it seems to me that everything is well connected.

    Please help. If nothing helps, I will have to call for a technician and make me sick :P
  • ADVERTISEMENT
  • #2 16739617
    niewolno2
    Level 40  
    flegma2010 wrote:
    Antenna and converter set to different pages and nothing. Lack of signal

    The antenna should be set correctly and this kind of spinning can not do anything.
  • #3 16739628
    Pedros050
    Level 43  
    Hello. A well-established cable has no short-circuit? A Antenna mounted correctly and set in which direction?
  • ADVERTISEMENT
  • #4 16739694
    flegma2010
    Level 7  
    PITERRR wrote:
    Hello. A well-established cable has no short-circuit? A Antenna mounted correctly and set in which direction?


    Antenna set to the east. Just like other neighbors have orange. Antenna cable earned in accordance with the instructions.
  • ADVERTISEMENT
  • #5 16739706
    Pedros050
    Level 43  
    To the east and not to the south are the satellite dishes directed?
  • #6 16739774
    andpol 33
    Level 39  
    Well, you'll have to call it because you will not set it on this decoder.
  • #7 16739899
    Anonymous
    Anonymous  
  • #8 16739957
    flegma2010
    Level 7  
    Means it is more set to the south. : p I'm wrong. :)

    Added after 1 [hour] 11 [minutes]:

    I called for technicians to watch it xD
  • #9 16742288
    flegma2010
    Level 7  
    The technicians came from Orange, but they said they would not do it because the antenna stopped me on the top dowels and went back. They told me to call NC + or the Digital Pols. So I called the NC + service provider and they are due to arrive on Wednesday. Yesterday I tried to set the plate and converter myself, but it did not give a positive effect: / I am surprised why I set precisely how I could, that everything played, and did not show me the signal strength and quality signal at all. These bars were of no value, and then there was no signal at the SAT input, it was the case before. I think that setting even bad antennas should catch some signal and here lipa: / My question what could be damaged in such case converter (globo) or decoder?

    Because technicians were saying that the antenna needs to be set. But they just looked at her and that's all: /
  • ADVERTISEMENT
  • #10 16742295
    niewolno2
    Level 40  
    Buddy, how long will you think about what is wrong, call a professional and a matter, because I see that the topic surpasses you. If the antenna is set incorrectly, no signal will catch you.
  • #11 16743621
    Anonymous
    Anonymous  
  • #12 18664280
    flegma2010
    Level 7  
    A technician came and set it up and everything works as it should.
| New topic
Report a violation of the law

Topic summary

✨ The user is experiencing a "No signal at the SAT input" issue with their Sagemcom WHD 80 decoder after connecting it to a satellite dish. Despite following installation instructions and ensuring the antenna is directed correctly (initially to the east, later corrected to the south), the signal strength remains at zero. Responses from the forum suggest checking for cable shorts and proper antenna alignment. The user has called technicians from Orange, who indicated that the antenna may need adjustment. The user is uncertain if the problem lies with the converter or the decoder itself, as previous attempts to set the equipment did not yield any signal.
Generated by the language model.

FAQ

TL;DR: In 2017, one user’s Sagemcom WHD 80 showed “No signal,” and an expert warned: “If the antenna is set incorrectly, no signal will catch you.” A technician alignment solved it. [Elektroda, niewolno2, post #16742295]

Why it matters: This FAQ helps Sagemcom WHD 80 owners fix zero-signal errors fast, especially after DIY dish moves or new installs.

Quick Facts

How do I fix “No signal at the SAT input” on a Sagemcom WHD 80?

Start with alignment. Point the dish roughly south, then adjust elevation and skew in small steps. Verify F-connectors are clean and not shorted. Power-cycle the decoder after each move. If bars stay at 0%, call a technician for precise aiming. “If the antenna is set incorrectly, no signal will catch you.” [Elektroda, niewolno2, post #16742295]

Should my satellite dish face east or south for Orange TV in this scenario?

Face it roughly south. The original poster corrected from east to south and pursued professional alignment. East produced no detectable signal in their case. South restored the path to the intended satellite arc after proper tweaking. This directionality change eliminated the zero-strength reading. [Elektroda, flegma2010, post #16739957]

Could a brand-new decoder be faulty if the signal reads 0%?

It is unlikely here. Forum guidance focused on misalignment and wiring rather than decoder failure. Users emphasized that incorrect aiming yields no lock, even with new hardware. Rule out dish aim and cable shorts before suspecting the set-top box. [Elektroda, niewolno2, post #16742295]

What quick checks should I do on the antenna cable?

Inspect both F-connectors for stray braid touching the center pin. Confirm snug connections at the LNB and decoder. A shorted or poorly crimped connector can keep signal and quality at zero. Replace damaged ends and retest. [Elektroda, Pedros050, post #16739628]

What is an LNB (also called a converter) in this setup?

The LNB, called a converter in the thread, sits at the dish focus and feeds the coax to your decoder. If alignment and cabling are correct yet you still see 0%, swap the LNB to test. [Elektroda, flegma2010, post #16742288]

Is “spinning the dish” randomly a good idea to find signal?

No. Expert advice: random turning “cannot do anything.” Use controlled, small adjustments in the correct quadrant instead. Aim methodically or book a technician to avoid endless zero-signal readings. [Elektroda, niewolno2, post #16739617]

What finally resolved the zero-signal problem in the thread?

A professional installer aligned the dish. After proper mounting and aim, the system locked and worked as expected. One technician visit closed the issue and restored viewing. [Elektroda, flegma2010, post #18664280]

Can poor mounting hardware cause installers to refuse the job?

Yes. The Orange team declined because the dish was fixed on top dowels. Unstable mounts limit safe, precise alignment and service. Correct the mounting and rebook alignment if refused. [Elektroda, flegma2010, post #16742288]

Is there a fast 3‑step method to peak the dish before I call someone?

  1. Rotate azimuth slowly around the correct south bearing while watching bars.
  2. Nudge elevation a few millimeters, wait for lock feedback.
  3. Twist LNB skew slightly, then tighten all bolts and recheck. “Set correctly” is crucial. [Elektroda, niewolno2, post #16739617]

What does a persistent 0% strength and quality indicate?

It signals no satellite lock. Common causes include wrong azimuth, incorrect elevation, bad skew, or a shorted connector. This thread’s case showed 0% until a pro aligned the dish. [Elektroda, flegma2010, post #16739603]

How soon should I call a technician if DIY aiming fails?

Call after basic checks if bars remain at 0%. One user scheduled service the same day and later confirmed success post-alignment. Avoid wasting time with random adjustments. [Elektroda, flegma2010, post #18664280]

An installer told me I “won’t set it on this decoder.” What does that mean?

They mean the decoder’s meter is insufficient for rough installs and precise tools are needed. Quote: “you’ll have to call it because you will not set it on this decoder.” [Elektroda, andpol 33, post #16739774]

Edge case: Could the dish be aimed perfectly yet still show 0%?

Yes, if the F-connector is shorted or the LNB is dead. The thread specifically raised cable shorts, which completely block lock. Test with a known-good cable or LNB. [Elektroda, Pedros050, post #16739628]

What size dish was used in the reported case, and did it matter?

An 80 cm dish was used. Size was adequate; the failure came from direction and mounting. After proper alignment, reception worked without changing dish size. [Elektroda, flegma2010, post #16739603]

Statistic: How often did random adjustments help in this thread?

Zero times. Repeated random repositioning never produced a signal bar. Only structured alignment by a technician resolved the issue. [Elektroda, flegma2010, post #18664280]

What should I tell support when booking service?

Explain the “No signal” message, mention any east/south confusion, and note mount stability issues. Request dish alignment and connector inspection on arrival. [Elektroda, flegma2010, post #16742288]
Generated by the language model.
ADVERTISEMENT