[Solved] Sagemcom WHD 80 decoder, - No signal at SAT input, SAT active output: 0

Hello. I have a problem with the orange decoder. I connected everything, i.e. a set-top box for the Satellite dish (80 cm dish). And when it wants to check the signal strength, the following message appears: "No signal at the SAT input" and SAT signal zero, and it should be 1. The antenna cable ends to the converter connected correctly and to the decoder too.
In general, it does not show me the strength of signal and quality.

Antenna and converter set to different pages and nothing. Lack of signal :/

I do not know if the socket in the decoder is damaged (but probably not because the decoder is new, yesterday connected for the first time). Is it the fault of the antenna cable? But it seems to me that everything is well connected.

Please help. If nothing helps, I will have to call for a technician and make me sick

flegma2010 wrote:

Antenna and converter set to different pages and nothing. Lack of signal

The antenna should be set correctly and this kind of spinning can not do anything.

Hello. A well-established cable has no short-circuit? A Antenna mounted correctly and set in which direction?

PITERRR wrote:

Hello. A well-established cable has no short-circuit? A Antenna mounted correctly and set in which direction?

Antenna set to the east. Just like other neighbors have orange. Antenna cable earned in accordance with the instructions.

To the east and not to the south are the satellite dishes directed?

Well, you'll have to call it because you will not set it on this decoder.

Means it is more set to the south. : p I'm wrong.

Added after 1 [hour] 11 [minutes]:

I called for technicians to watch it xD

The technicians came from Orange, but they said they would not do it because the antenna stopped me on the top dowels and went back. They told me to call NC + or the Digital Pols. So I called the NC + service provider and they are due to arrive on Wednesday. Yesterday I tried to set the plate and converter myself, but it did not give a positive effect: / I am surprised why I set precisely how I could, that everything played, and did not show me the signal strength and quality signal at all. These bars were of no value, and then there was no signal at the SAT input, it was the case before. I think that setting even bad antennas should catch some signal and here lipa: / My question what could be damaged in such case converter (globo) or decoder?

Because technicians were saying that the antenna needs to be set. But they just looked at her and that's all: /

Buddy, how long will you think about what is wrong, call a professional and a matter, because I see that the topic surpasses you. If the antenna is set incorrectly, no signal will catch you.