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PS4 Console No Picture on TV: Troubleshooting HDMI & Display for Two TVs, Disc Reading/Game Sounds

Golens221 45561 23
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  • #1 16761133
    Golens221
    Level 7  
    After turning off the console and connecting to 2 tv, it does not display the image, the console turns on normally, reads the discs and after turning on the game, they feel the game is on, what may be the reason for the lack of an image? Please give some hints
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  • #2 16761201
    sanfran
    Network and Internet specialist
    For example, a damaged HDM port. Sometimes it happens when switching cables "hot".
  • #3 16761206
    Kaliber PC - Service

    Level 22  
    Hello.

    Quote:
    After turning off the console and connecting to 2, tv does not display the picture

    So you want to say that on one TV picture works and the other does not? Because I don't quite know how to understand it ...

    Added after 2 [minutes]:

    Friend sanfran I think he thinks like me, so if the problem is what I said, then it is - for a good start it may be a problem with the HDMI socket. Of course you changed the used port on the remote control when you connected the consoles? :) Because you know, sometimes you use the standard, I shoot, HDMI1, and you plug the consoles in, shoot, HDMI3 and you do not switch these channels ... I have had such problems. ;)
  • #4 16761271
    Golens221
    Level 7  
    The console worked on the monitor, I turned off and after a while I connected to the TV no picture and the return on the monitor also no picture HDMI channels I also tried to 4 tv and nothing

    Added after 1 [minutes]:

    sanfran wrote:
    Sometimes it happens when switching cables "hot".

    Hot or how?
  • #5 16761279
    Kaliber PC - Service

    Level 22  
    Can you test a different HDMI cable?
  • #6 16761285
    Golens221
    Level 7  
    I checked with 3 cables
  • #7 16761300
    Kaliber PC - Service

    Level 22  
    ... :)

    Well, the damage to this HDMI socket in the console cannot be ruled out ... You say that when you "feel" you start the game, you hear a sound but there is no picture? This makes me even more convinced, because, as you probably know, HDMI transmits both sound and image - this signal is missing here.

    "Na goraco", I think a friend sanfran He meant generally with a working console and TV, have you not done such things before?
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  • #8 16761304
    Golens221
    Level 7  
    But the voice can be heard when I connect the earphone to the rain, not the TV
  • #9 16761314
    tomek4
    Level 21  
    Gentlemen, the problem may be in the hdmi cable itself on the ori cable on 4k does not work on the ori full HD cable 3d works And the marketplace I do not remember the cable marking on 4k works
  • #10 16761317
    Kaliber PC - Service

    Level 22  
    Oh, okay, because you didn't include this information in the first post.

    Well, the more I would suspect that the problem is in the HDMI socket in the console. It is not known why it happened ... There may be several problems, from just connecting "hot", through too rapid insertion / removal of the cable from the socket (and this is also a rare case of failure) and loosening the socket, until after some kind of defect factory (although the least likely, it is also possible).

    Added after 46 [seconds]:

    tomek4 wrote:
    Gentlemen, the problem may be in the hdmi cable itself on the ori cable on 4k does not work on the ori full HD cable 3d works And the marketplace I do not remember the cable marking on 4k works

    Okay, but why did it work on this cable before? And whether Author is it so unlucky that 3 others did not work? ;) Otherwise - I hear first so that the choice of HDMI cable has some meaning , because even whether it has gold or silver contacts does not change much ... 8-O In addition to the price of the cable itself.
  • #11 16761330
    Golens221
    Level 7  
    The cable from the church was never removed, only it was moved from the console and plugged into another TV.And that means hot connection, I will also add that I have more than a year of consoles and the sony service wants PLN 640 and the stick knows for what
  • Helpful post
    #12 16761342
    Kaliber PC - Service

    Level 22  
    Golens221 wrote:
    and what does it mean to connect to hot

    Quote:
    "Na goraco", I think a friend sanfran he meant switching cable generally with a working console and TV


    Golens221 wrote:
    on the Sony website they want PLN 640 and the stick knows for what

    So those wise already know what went wrong? ;) And these are your boots.! 640 PLN ...
  • #13 16761349
    Golens221
    Level 7  
    If I were to give them PLN 640, I would rather pay PLN 400 and buy a new one ...
    Added after 1 [minutes]:
    And if the graphics card fell, it would turn on some game or not?
  • Helpful post
    #14 16761360
    Kaliber PC - Service

    Level 22  
    And maybe you don't have a computer somewhere? Because you could take it somewhere and see what diagnosis it makes when you see it. Well, you know, now it's still a bit of a fantasy of coffee grounds ... :(

    Added after 30 [seconds]:

    Golens221 wrote:
    And if the graphics card fell, it would turn on some game or not?

    No. I would say that the graphics card is downright the basis for running the game . ;)
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  • #15 16761369
    Golens221
    Level 7  
    Do you know how much it can cost to replace the hdmi socket?

    Added after 49 [seconds]:

    So the fault is on the hdmi socket side
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  • Helpful post
    #16 16761374
    Kaliber PC - Service

    Level 22  
    Golens221 wrote:
    Do you know how much it can cost to replace the hdmi socket?

    Depending on the site 100-200 PLN max.

    Added after 1 [minutes]:

    Golens221 wrote:
    So the fault is on the hdmi socket side

    Most probably - because you can be 100% sure when you see it, but after what you say it really appears that this nest can actually be run over ...
  • #17 16761387
    Golens221
    Level 7  
    Ok, thanks for the info, tomorrow I will go to the service with her and see what and how, but on the other hand it is Kiev that Sony gives a year warranty on the car, not 2 as other manufacturers ...
  • #18 16761409
    Kaliber PC - Service

    Level 22  
    Here I would not like to judge this and other companies, but definitely some of the policies of such corporations surprise ... ;)

    Let me know what came out of the console.
  • #19 16761485
    tomek4
    Level 21  
    JasnyKris wrote:
    Oh, okay, because you didn't include this information in the first post.

    Well, the more I would suspect that the problem is in the HDMI socket in the console. It is not known why it happened ... There may be several problems, from just connecting "hot", through too rapid insertion / removal of the cable from the socket (and this is also a rare case of failure) and loosening the socket, until after some kind of defect factory (although the least likely, it is also possible).

    Added after 46 [seconds]:

    tomek4 wrote:
    Gentlemen, the problem may be in the hdmi cable itself on the ori cable on 4k does not work on the ori full HD cable 3d works And the marketplace I do not remember the cable marking on 4k works

    Okay, but why did it work on this cable before? And whether Author is it so unlucky that 3 others did not work? ;) Otherwise - I hear first so that the choice of HDMI cable has some meaning , because even whether it has gold or silver contacts does not change much ... 8-O In addition to the price of the cable itself.

    The cable matters

    Added after 1 [minutes]:

    JasnyKris wrote:
    Oh, okay, because you didn't include this information in the first post.

    Well, the more I would suspect that the problem is in the HDMI socket in the console. It is not known why it happened ... There may be several problems, from just connecting "hot", through too rapid insertion / removal of the cable from the socket (and this is also a rare case of failure) and loosening the socket, until after some kind of defect factory (although the least likely, it is also possible).

    Added after 46 [seconds]:

    tomek4 wrote:
    Gentlemen, the problem may be in the hdmi cable itself on the ori cable on 4k does not work on the ori full HD cable 3d works And the marketplace I do not remember the cable marking on 4k works

    Okay, but why did it work on this cable before? And whether Author is it so unlucky that 3 others did not work? ;) Otherwise - I hear first so that the choice of HDMI cable has some meaning , because even whether it has gold or silver contacts does not change much ... 8-O In addition to the price of the cable itself.

    The cable matters
    https://pl.m.wikipedia.org/wiki/HDMI
  • #20 16761553
    Kaliber PC - Service

    Level 22  
    tomek4 wrote:

    Handyman, ok, you give me wikipedia, but What does it still matter if the console works YEAR on the previous cable (because after the Author's posts I conclude that this is all) and suddenly it burst and stopped working on THREE?

    Besides, I do not deny that there are some specific types of HDMI - I emphasized that I have not encountered such an action that an HDMI cable bought "anywhere" would be the cause of some signal anomalies or something (ignoring the fact of possible product defects, of course) .

    HDMI is now the basis for everything and believe me, the only thing I look at when buying is PRICE . ;) And with any cable I have never had any problems, I did not even think whether I am taking some 4k or 3d, or whatever else is there ... And I have already bought some such cables. Unless I'm so lucky that I always find a good cable ... ;)
  • #21 16763404
    Sirius27
    Level 19  
    HDMI is now the basis for everything and believe me that the only thing I look at when buying is PRICE. ;) And with any cable I have never had any problems, I did not even think whether I am taking some 4k or 3d, or whatever else is there ... And I have already bought some such cables. Unless I'm so lucky that I always find a good cable ... ;) [/ quote]

    I do not have a Ps4 but I have a ps3 and xbox360 both connected with HDMI cables, but when I connect the ps3 with an HDMI cable with the one from xbox360, I do not have a picture and when I connect the xbox360 with this HDMI cable from Ps3, I also do not have a picture, so it turns out that there are different cables HDMI that do not necessarily work with the console.
    It would be best if the ps4 owner checked the console with the original HDMI cable given to the console
  • #22 16764364
    Kaliber PC - Service

    Level 22  
    Sirius27 wrote:
    I do not have a Ps4 but I have a ps3 and xbox360 both connected with HDMI cables, but when I connect the ps3 with an HDMI cable with the one from xbox360, I do not have a picture and when I connect the xbox360 with this HDMI cable from Ps3, I also do not have a picture, so it turns out that there are different cables HDMI that do not necessarily work with the console.

    So I can actually be lucky ... that I do not send Lotek for stupidity. :P

    In any case, it still amazes me that To the author it worked on one cable and it fired at once.
  • #23 16764564
    Sirius27
    Level 19  
    JasnyKris wrote:
    The console worked on the monitor, I turned off and after a while I connected to the TV no picture and the return on the monitor also no picture HDMI channels I also tried to 4 tv and nothing


    JasnyKris wrote:
    In any case, I am still surprised that the author worked on one cable and he shot at once.


    As on the same HDMI cable, it worked first and then no, it is most likely that the HDMI port was damaged when disconnecting / connecting
  • #24 16764570
    Kaliber PC - Service

    Level 22  
    Sirius27 wrote:
    it most likely while disconnecting / connecting, the HDMI port has been damaged

    And that's where we stand right now. ;) And we are waiting for some response from Author how will he have a specific diagnosis.

Topic summary

The discussion revolves around a PS4 console that powers on and reads discs but fails to display an image on two different TVs. Users suggest potential causes, including a damaged HDMI port, incorrect HDMI channel selection, and issues with the HDMI cable itself. The author confirms testing multiple HDMI cables without success and suspects the HDMI socket in the console may be faulty. Recommendations include checking the HDMI connection and considering professional repair, as the console is out of warranty. The conversation highlights the importance of using compatible HDMI cables and the potential for hardware damage due to improper handling.
Summary generated by the language model.
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