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Samsung Galaxy S7 - Rear Camera Quality Issues, Imported from China, Allegro Seller Scam

romik76 2724 9
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16923799
    romik76
    Level 10  
    Hello, my father bought Samsung S7 imported from China through a dishonest seller on Allegro. It turned out that the rear camera takes pictures as if behind a light fog. They're really poor quality. The front camera makes the photo much nicer. There is a problem with returning the phone because the user has closed the account, etc. There is a legal way - well, but you know - not always effective and time. It turned out that it cannot be repaired under warranty because it is a model made in the USA. There is a physically slightly different European S7 niche.
    Is there anyone who would repair this phone or can he suggest whether it can be sent to a service center in China and exactly where - to fix it. Perhaps someone would be interested in buying such a tel.
    Thank you in advance for your help.
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  • #2 16923846
    tino2003
    Admin of GSM Group
    The basic question is whether it is actually a version for the USA, then you will not have, for example, Polish in it, or is it a simple trip and then forget about any repairs because they put all the crap collected from many companies and models in the middle.
  • #3 16923879
    romik76
    Level 10  
    I called the authorized Samsung service center in Bielsko. After giving the serial number and IMEI number, I received such information - that it is a model for the US market. Some of the settings are written in Polish and some in English.
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  • #4 16924329
    tino2003
    Admin of GSM Group
    So you bought a fake and after the imei number, no one will remotely tell you what's inside. How much did this phone cost?
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  • #5 16924336
    romik76
    Level 10  
    Something about PLN 1270. + 300 customs (unfortunately)
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  • Helpful post
    #6 16924405
    sylweksylwina
    Moderator of Computers service
    It's better to buy in PL.
    We don't know if it's an original or a fake. Try to enter download mode, they would rather not fake it.
  • #7 16924421
    romik76
    Level 10  
    Yes, I know that it's better to buy in Poland, but my father bought it because his neighbor persuaded him ;) I have to help him somehow. I'll try with this download. I understand that there is nothing to even think about repair in China.
  • #8 16926482
    romik76
    Level 10  
    I entered download mode, everything indicates that it is a model for the USA. Product Name: SM-930T (T- indicates US model. In Europe there is F symbol).
    ###
    ODIN MODE (HIGH SPEED)
    PRODUCT NAME: SM-G930T
    CURRENT BINARY: Samsung Official
    STATUS SYSTEM: Offiial
    FAP LOCK: OFF
    WARRANTY VOID: 0x0
    QUALCOMM SECUREBOOT: Enable
    RP SWREV: B4 (2,1,1,1,1) K1
    SECURE DOWNLOAD: ENABLE
    ###

    I also read that there may likely be frequency issues.
    3G may not work. EDGE and LTE should flicker.
    Well, but LTE is not everywhere, so the connection can automatically switch to EDGE in most cases :(

    Assuming that it is not a fake but the original equipment for the US market, what can I do in this case to at least repair this rear camera so that it can take good photos? Where can such a phone be sent back? And what documents should be presented?
    Thanks for your help so far.
  • #9 16926857
    sylweksylwina
    Moderator of Computers service
    Insert a sample photo.
    The glass of the camera is transparent?
    Perhaps it's some kind of call from returns.
    Assuming it's original at all.
    But if a phone for the US market, there may be a problem with the warranty in Poland. Because you probably don't even have the original proof of purchase. There is always a local service, unless the camera module will be the same as in the European version.
  • #10 16928068
    romik76
    Level 10  
    Rear camera
    Samsung Galaxy S7 - Rear Camera Quality Issues, Imported from China, Allegro Seller Scam
    Front camera
    Samsung Galaxy S7 - Rear Camera Quality Issues, Imported from China, Allegro Seller Scam

    You can clearly see that the rear camera takes a lower quality photo. I did so quickly in not the best conditions.

Topic summary

The discussion revolves around a Samsung Galaxy S7 purchased from a dishonest seller on Allegro, which exhibits poor rear camera quality, resembling images taken through a foggy lens. The phone is identified as a US model (SM-G930T), complicating warranty repairs in Poland. Users express concerns about the authenticity of the device and suggest that the rear camera may be defective. The author seeks advice on potential repair options, including sending the phone to a service center in China, and inquires about the possibility of selling the device. Sample photos are shared to illustrate the camera quality issue.
Summary generated by the language model.
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