Comodo Internet Security Premium 10.1.0.6476: Issues with Updating Virus Database & Uninstalling

Hello !


I have Windows 7 with an Intel dualcore processor, 3 GB of RAM and a GeForce 240 GT card.
Comodo Internet Security Premium 10.1.0.6476 is affected

I have the following problem with this program:
Some time ago, maybe after the release of this version, it stopped updating the virus database, so I uninstalled it and reinstalled it. A couple of days or two was fine and he couldn't get the virus database again. I decided to reinstall it but it didn't completely uninstall though
I used the option from the control panel for this. It appears so that it cannot be reinstalled and cannot be seen in the control panel in the programs
I have never had any problems with this program and I have been using it for several years.

How to fully uninstall it and why is there a problem with updating the virus database?

What free package do you think is worth installing or maybe some antivirus and firewall?

Welcome.
You might be interested in this tool: https://forums.comodo.com/news-announcements-...odo-uninstaller-v2003-released-t121091.0.html

Why do you have a problem with the update - you don't know, if an error is reported, some error log is created, or an event log entry is created - then you can try to guess if there is no information - then the guesswork is pointless.

Hello

Thanks for the answer. I will try to use this tool but reckon with a reinstallation of the system. As for the log, some unknown error was recorded. Once the program generated some error report but I didn't save it from what I remember, it was there in the log, but I'm not sure. Then the diagnostics did not detect anything.

And is it possible to get a hint or ask in another thread when asked about anti viruses? In total, I would not like to give up this comodo, but maybe I will have to.

When it comes to antiviruses, you will get as many answers as many antivirus users will look at the topic. There are several possible topics that could go on and on but there will be no definitive solution. For example - which antivirus is the best? Which Linux distribution is the best? What's better - Intel or AMD? Geforce or Radeon? Pepsi or Coca Cola? Audi or BMW? E.t.c... :)

By shortening a very long thread, many people will praise one antivirus they use, sometimes still quite boldly claiming that all others are bad. Occasionally you will find answers where someone says that user X recommended a crappy program, because product Y is better, etc. Generally, it will be difficult for you to conclude which program is actually better, which is worse, because most of these answers will contain little specificity (besides that works fine for me). Or maybe they are all the same? Which slows down hardware more, which less? Or maybe all the same? Hard topic. Does it make sense to establish such a thread - you have to judge for yourself. In my opinion, it is safest to find some tests where several programs are compared. But how to rule out that such a test is not sponsored by one of the companies?

Thanks for the info. Of course, I met with what you write about anti viruses on various forums, but I thought that you could draw a general conclusion, or at least someone with extensive experience can do it, but the fact that everyone has a different computer has a different taste and is like with these other topics about which the Lord mentioned.

As for the uninstall, how I will write it, but maybe only after the weekend.

greetings

Hello !

The system has been reinstalled and comodo has been working for several days without any major complaints.
Occasionally pops up in the unknown error log but generally updates.
Maybe there was a problem with the system because I had and sometimes there is a problem with reading in the hard disk but I do not know if it is, the problem as I wrote appeared in January and the disk in November. I forgot to mention this disk.

Morann wrote:

Maybe there was a problem with the system because I had and sometimes there is a problem with reading in the hard disk but I do not know if it is, the problem as I wrote appeared in January and the disk in November. I forgot to mention this disk.

Post screen from CrystalDiskInfo.

Hello !

I don't have this program, I just need to install it.
But there is something else. There was also a message popping up white letters on a black background to check the connection of the disk or dvd or removable media. I do not have a picture of this message, but I have another where is system diagnostics. I didn't think it was but maybe I made a mistake. This however gets to be a problem on another thread.
Photos in the attachment are not all clear, unfortunately.

One more thing - can this program be portable or better in the normal version?

Added after 37 [minutes]:

Image from CrystalDiskInfo.

Disk status OK, but it's worth a look in a moment if the RAW value (last column) of the C7 parameter is not increasing. If it rises, check the cable connecting the drive and the motherboard, or replace it with another one. This parameter usually does not indicate any failure, but most often it is the incorrect connection between the disk and the board.

Yesterday it did not increase and today it is different, as shown in the pictures.

Comodo itself catches some errors, but it updates in total, yesterday, however, it behaved strange because it updated from database 1 to 28411 and previously had 28552 :?:

I'm starting to be afraid of this program. What do you think about it?

Comodo is probably not the problem, it is just feeling the effects of the actual problem. As I mentioned - if the parameter increases (and increases), dismantle and mount the tape connecting the disk and the board, and if that does not help, replace it and keep checking. The RAW value of C7 should not increase while the disk is running. Of course, the value stamped on the counter will not decrease either. If everything is correct, the RAW value will remain unchanged after some time.

I did as you advised. I checked the connections and it turned out that the plugs in one of the bundles, visible in the photo, seem to be the top one. They go to the DVD and to the disc. Since then, the RAW value of the C7 parameter has been constant - Fig. on 2/22 and 2/26 - and comodo updates without a problem and seems to be working normally Can the problem be considered solved then?
It is true that the program tries to update itself every day, although it is set every 7 days (maybe it is about the act in critical situations?) And the database sometimes tries to update twice in a row, i.e. after the update, it checks the access again. base but I don't know if it's a problem? Is it possible that comodo or other programs did not install correctly as I installed them before fixing the problem?

Incorrect connection could cause these problems, since they disappeared after correcting it probably could be the main reason.

Unfortunately, I don't know Comodo's update mechanisms, but any sane antivirus program should check for updates to at least the virus database itself quite often. If he does, I probably wouldn't be worried.

Thank you for the info and any help and patience
For now, I am leaving the topic, but I am not closing it, because it may be needed. Maybe I'll try to reinstall comodo then I'll see it.

Thanks again and best regards