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[Solved] Warranty Queries for Light Display Issues on Samsung Galaxy j5 2017

Mateos9494 12348 8
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 17070142
    Mateos9494
    Level 7  
    Hello, could anyone tell me what to do? The display on Samsung Galaxy j5 2017 was light - if I give back the warranty, will they do it or send me back with a receipt?
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  • #2 17070170
    sm233
    Level 38  
    Of course, as part of the warranty does not do it, they can offer repair for payment.
  • #3 17070209
    nutergsm
    Moderator of GSM  
    If the phone has no mechanical damage, it is worth trying.
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  • #4 17070316
    sm233
    Level 38  
    Drop the picture not the home screen screenshot.
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  • #6 17070507
    sm233
    Level 38  
    Such words, there is a chance that it will pass.
  • #7 17070561
    Mateos9494
    Level 7  
    How will they ask what happened, what do I say, spilled screen or how to include it?
  • #8 17074195
    br501
    Level 15  
    This is AMOLED. This display does not spill. This is a discoloration. Say the display has a discoloration and that's it.
  • #9 17099716
    Mateos9494
    Level 7  
    Thank you all I sent for a warranty after 5 days returned from the warranty with the listed display failed, I was not disappointed on samsung as they say. Try to never hurt, in my case, I succeeded
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Topic summary

The discussion revolves around warranty queries for display issues on the Samsung Galaxy J5 2017. Users suggest that if the phone shows no mechanical damage, it is worth attempting to claim warranty service. One user advises to describe the issue as display discoloration rather than damage, as AMOLED displays do not spill. The original poster successfully returned the device under warranty after reporting the display failure, indicating a positive experience with Samsung's warranty process.
Summary generated by the language model.
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