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Komunikat ,, No boot device found'' Dell Inspiron 17 5000 series

wiktoriarduch 9969 18
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What should I do if my Dell Inspiron 17 5000 shows "No boot device found" and the drive is not visible in BIOS?

If the disk is not visible in BIOS, the hard drive is most likely damaged and the laptop will not boot from it. Check the drive in another computer if you can, but if it still is not detected, it is unlikely to be fixable by normal troubleshooting [#17253908][#17253917][#17253920] A damaged disk usually cannot be revived; at best, data may be recovered from it [#17253936] Since the laptop is under a 24-month warranty, take it to the store or service center for warranty repair, and there is no reason for them to refuse it if there is no flood or other mechanical damage [#17253944][#17254038]
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  • #1 17253843
    wiktoriarduch
    Level 7  
    Posts: 11
    Rate: 3
    Today, after starting the laptop, I received the message "No boot device found" What to do? Is it possible to fix it yourself?
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  • #2 17253891
    Pedros050
    Level 43  
    Posts: 17906
    Help: 2471
    Rate: 3901
    Hello. Boot device not found. Enter the BIOS and check if the disk is visible?
  • #3 17253898
    Jawi_P
    Level 36  
    Posts: 3193
    Help: 259
    Rate: 691
    Or don't you have USB boot priority and you have a Pendriva there.
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  • #4 17253908
    wiktoriarduch
    Level 7  
    Posts: 11
    Rate: 3
    PITERRR wrote:
    Hello. Boot device not found. Enter the BIOS and check if the disk is visible?


    It is not visible
  • #5 17253917
    qs300
    Level 33  
    Posts: 2088
    Help: 242
    Rate: 361
    So you probably have a damaged hard disk.
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  • #6 17253920
    Pedros050
    Level 43  
    Posts: 17906
    Help: 2471
    Rate: 3901
    So something with the disk is wrong. Check if it is visible in another computer? And you can still remove it on a detached battery and put the charger back in. Is it visible?
  • #7 17253929
    wiktoriarduch
    Level 7  
    Posts: 11
    Rate: 3
    PITERRR wrote:
    So something with the disk is wrong. Check if it is visible in another computer? And you can still take it out of the detached battery and charger in back or visible?

    I can't check this on another computer. And is there a chance that the site will save the disk? :(
  • #8 17253933
    Pedros050
    Level 43  
    Posts: 17906
    Help: 2471
    Rate: 3901
    Is this laptop guaranteed?
  • #9 17253936
    qs300
    Level 33  
    Posts: 2088
    Help: 242
    Rate: 361
    If it is damaged, it will not revive it, they can only try to recover data from it.
  • #10 17253942
    wiktoriarduch
    Level 7  
    Posts: 11
    Rate: 3
    PITERRR wrote:
    Is this laptop guaranteed?

    Is
  • #11 17253944
    qs300
    Level 33  
    Posts: 2088
    Help: 242
    Rate: 361
    Then have your laptop serviced and repaired there under warranty.
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  • #12 17253951
    Pedros050
    Level 43  
    Posts: 17906
    Help: 2471
    Rate: 3901
    @wiktoriarduch It's to the store with him and tell him what is the matter, maybe you can do something about it because it is strange for a disk to fall in a new laptop.
  • #13 17253976
    wiktoriarduch
    Level 7  
    Posts: 11
    Rate: 3
    The laptop only served me five months, so I'm surprised myself. I hope they will accept it for guarantee.
  • #14 17253981
    Pedros050
    Level 43  
    Posts: 17906
    Help: 2471
    Rate: 3901
    The warranty is for 12 months if I'm not mistaken?
  • #15 17253994
    wiktoriarduch
    Level 7  
    Posts: 11
    Rate: 3
    I have a 24-month warranty, but I'm not sure they'll accept it.
  • #16 17254000
    qs300
    Level 33  
    Posts: 2088
    Help: 242
    Rate: 361
    Why should they not accept? The laptop was flooded or has other mechanical damage?
  • #17 17254032
    wiktoriarduch
    Level 7  
    Posts: 11
    Rate: 3
    Everything is fine with him. It has no other damage.
  • #18 17254037
    Pedros050
    Level 43  
    Posts: 17906
    Help: 2471
    Rate: 3901
    Let my colleague not worry, just go ahead and give back the warranty.
  • #19 17254038
    qs300
    Level 33  
    Posts: 2088
    Help: 242
    Rate: 361
    There is no reason to refuse to accept the repair under warranty.
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Topic summary

✨ The discussion revolves around a Dell Inspiron 17 5000 series laptop displaying a "No boot device found" error upon startup. Users suggest checking the BIOS to see if the hard disk is recognized and consider the possibility of a damaged hard disk if it is not visible. Recommendations include testing the hard disk on another computer and removing the battery before reconnecting the charger. The author expresses concern about the hard disk's condition and inquires about warranty coverage, revealing that the laptop is only five months old and under a 24-month warranty. Participants encourage the author to return the laptop for warranty service, emphasizing that there should be no reason for the warranty to be denied if there are no visible damages.
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FAQ

TL;DR: 5 months in use, "Enter the BIOS and check if the disk is visible?" If BIOS shows no drive, the disk likely failed; use warranty rather than risky DIY. [Elektroda, Pedros050, post #17253891]

Why it matters: This FAQ helps Dell Inspiron 17 5000 owners fix or confidently warranty-claim a "No boot device found" error fast.

Quick Facts

What does “No boot device found” mean on my Dell Inspiron 17 5000?

It means the system cannot find a bootable drive. First, enter BIOS and check whether the internal disk appears. If the disk is missing there, the operating system cannot load. Focus diagnostics on the storage device and its connection. [Elektroda, Pedros050, post #17253891]

How do I quickly troubleshoot this error?

Try a fast, safe sequence.
  1. Power off, remove the battery and unplug the charger.
  2. Reconnect the charger, power on, and recheck for the message.
  3. If available, test the drive in another computer. If the disk still isn’t detected, seek warranty service. [Elektroda, Pedros050, post #17253920]

How do I check in BIOS if the disk is detected?

Enter the BIOS setup during startup. Look for storage or boot sections that list internal drives. If your disk is absent, the system cannot boot from it. That points to a drive or connection fault rather than Windows. [Elektroda, Pedros050, post #17253891]

BIOS doesn’t see my disk. Does that mean it failed?

Yes, that strongly suggests hardware failure. As one helper put it, "you probably have a damaged hard disk." When firmware can’t detect the disk, replacement is the usual remedy. Proceed with a warranty claim if eligible. [Elektroda, qs300, post #17253917]

Could a USB stick or boot order be causing this error?

Yes. If USB is first in boot priority and a pendrive is inserted, you may see this message. Remove the USB stick and retry, or change the boot order to the internal drive first. Then reboot and test again. [Elektroda, Jawi_P, post #17253898]

Should I send it for warranty repair or try to fix it myself?

Use your warranty if the disk isn’t visible in BIOS. "There is no reason to refuse to accept the repair under warranty." DIY attempts can risk data and complicate claims. Document the error message for the intake notes. [Elektroda, qs300, post #17254038]

My laptop failed after five months. Is that covered?

Yes. The original poster reported failure after 5 months and proceeded with warranty. Early-life failures can occur and should be handled by service. Bring proof of purchase and describe the BIOS detection result. [Elektroda, wiktoriarduch, post #17253976]

What should I tell the store or service desk?

State the exact error and that BIOS does not detect the internal disk. Mention the model and warranty status. Keep it simple and factual to speed triage. As one helper advised, take it to the store promptly. [Elektroda, Pedros050, post #17253951]

Can the service recover my data?

Drive replacement is typical; data recovery is separate and not guaranteed. One helper noted they can only try to recover data from a damaged disk. If data matters, ask about recovery options before repair. [Elektroda, qs300, post #17253936]

Is the warranty 12 or 24 months for this model?

The poster confirmed a 24‑month warranty on their purchase. Check your invoice or retailer terms to confirm your period. Present that document when initiating a claim. [Elektroda, wiktoriarduch, post #17253994]

When could a warranty claim be refused?

Claims may be refused if the laptop has liquid or mechanical damage. A helper asked specifically about flooding or damage when acceptance was questioned. Ensure the device is clean and undamaged when submitted. [Elektroda, qs300, post #17254000]

I can’t test the drive in another computer. What should I do?

If you cannot test elsewhere, proceed directly with a warranty submission. Describe the BIOS result and the error message clearly. Avoid further power cycles if the drive clicks or behaves abnormally. [Elektroda, wiktoriarduch, post #17253929]
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