FAQ
TL;DR: 5 months in use, "Enter the BIOS and check if the disk is visible?" If BIOS shows no drive, the disk likely failed; use warranty rather than risky DIY. [Elektroda, Pedros050, post #17253891]
Why it matters: This FAQ helps Dell Inspiron 17 5000 owners fix or confidently warranty-claim a "No boot device found" error fast.
Quick Facts
- BIOS showed the internal drive was not visible in this case. [Elektroda, wiktoriarduch, post #17253908]
- Edge case: USB first in boot order with a pendrive can cause this error. [Elektroda, Jawi_P, post #17253898]
- If the drive isn’t visible in BIOS, helpers identified a damaged hard disk. [Elektroda, qs300, post #17253917]
- Warranty path: "There is no reason to refuse to accept the repair under warranty." [Elektroda, qs300, post #17254038]
- User-reported coverage: 24‑month warranty on the purchase. [Elektroda, wiktoriarduch, post #17253994]
What does “No boot device found” mean on my Dell Inspiron 17 5000?
It means the system cannot find a bootable drive. First, enter BIOS and check whether the internal disk appears. If the disk is missing there, the operating system cannot load. Focus diagnostics on the storage device and its connection. [Elektroda, Pedros050, post #17253891]
How do I quickly troubleshoot this error?
Try a fast, safe sequence.
- Power off, remove the battery and unplug the charger.
- Reconnect the charger, power on, and recheck for the message.
- If available, test the drive in another computer.
If the disk still isn’t detected, seek warranty service. [Elektroda, Pedros050, post #17253920]
How do I check in BIOS if the disk is detected?
Enter the BIOS setup during startup. Look for storage or boot sections that list internal drives. If your disk is absent, the system cannot boot from it. That points to a drive or connection fault rather than Windows. [Elektroda, Pedros050, post #17253891]
BIOS doesn’t see my disk. Does that mean it failed?
Yes, that strongly suggests hardware failure. As one helper put it, "you probably have a damaged hard disk." When firmware can’t detect the disk, replacement is the usual remedy. Proceed with a warranty claim if eligible. [Elektroda, qs300, post #17253917]
Could a USB stick or boot order be causing this error?
Yes. If USB is first in boot priority and a pendrive is inserted, you may see this message. Remove the USB stick and retry, or change the boot order to the internal drive first. Then reboot and test again. [Elektroda, Jawi_P, post #17253898]
Should I send it for warranty repair or try to fix it myself?
Use your warranty if the disk isn’t visible in BIOS. "There is no reason to refuse to accept the repair under warranty." DIY attempts can risk data and complicate claims. Document the error message for the intake notes. [Elektroda, qs300, post #17254038]
My laptop failed after five months. Is that covered?
Yes. The original poster reported failure after 5 months and proceeded with warranty. Early-life failures can occur and should be handled by service. Bring proof of purchase and describe the BIOS detection result. [Elektroda, wiktoriarduch, post #17253976]
What should I tell the store or service desk?
State the exact error and that BIOS does not detect the internal disk. Mention the model and warranty status. Keep it simple and factual to speed triage. As one helper advised, take it to the store promptly. [Elektroda, Pedros050, post #17253951]
Can the service recover my data?
Drive replacement is typical; data recovery is separate and not guaranteed. One helper noted they can only try to recover data from a damaged disk. If data matters, ask about recovery options before repair. [Elektroda, qs300, post #17253936]
Is the warranty 12 or 24 months for this model?
The poster confirmed a 24‑month warranty on their purchase. Check your invoice or retailer terms to confirm your period. Present that document when initiating a claim. [Elektroda, wiktoriarduch, post #17253994]
When could a warranty claim be refused?
Claims may be refused if the laptop has liquid or mechanical damage. A helper asked specifically about flooding or damage when acceptance was questioned. Ensure the device is clean and undamaged when submitted. [Elektroda, qs300, post #17254000]
I can’t test the drive in another computer. What should I do?
If you cannot test elsewhere, proceed directly with a warranty submission. Describe the BIOS result and the error message clearly. Avoid further power cycles if the drive clicks or behaves abnormally. [Elektroda, wiktoriarduch, post #17253929]
