FAQ
TL;DR: One user confirmed success after a USB reflash; "installation without errors". Reinstall Enigma2 from a pendrive to fix Nbox manager access issues and NC+ no picture/sound. This FAQ guides ITI‑5800SX (BZZB) owners through safe USB recovery. [Elektroda, marcinjak77, post #17268868]
Why it matters: It gives home users a fast, proven path to restore NC+ viewing without specialist tools.
Quick Facts
- Exact model targeted: Nbox ITI‑5800SX; verify on the label before flashing. [Elektroda, marcinjak77, post #17264192]
- Serial prefix check: first four symbols 'BZZB' confirm the correct hardware family. [Elektroda, marcinjak77, post #17265621]
- USB reflash supported: you can load the image from a pendrive, no PC link needed. [Elektroda, charlee, post #17262253]
- Risk alert: the wrong image can damage equipment—confirm model and series first. [Elektroda, simhak, post #17264086]
- Reported outcome: working channels after reinstall; "installation without errors". [Elektroda, marcinjak77, post #17268868]
How do I fix an Nbox Enigma2 "green block" or no picture/sound on NC+?
Reinstall the software. A fresh image clears manager access problems and restores audio/video. Use a USB pendrive to load the image. This approach was recommended immediately when the error appeared. Prepare the correct build for your hardware first. [Elektroda, simhak, post #17262131]
Can I reinstall Enigma2 on an ITI‑5800SX from a USB stick?
Yes, you can. Download the image and load it from a pendrive. The helper confirmed USB flashing is supported. This avoids direct PC connection to the receiver. Provide the user clear, step-by-step directions. [Elektroda, charlee, post #17262253]
Which serial prefix should I check before flashing?
Check that the first four symbols of the serial number are BZZB. This indicates the BZZB hardware variant. Matching the image to this prefix avoids compatibility issues. Read it from the unit’s label or system info. [Elektroda, marcinjak77, post #17265621]
How do I check which image/version is currently installed?
On the remote, press OPT, then open Information, then Tuner. The screen shows the software versions in use. Share these details if you need a link tailored to your setup. Prefer the same image style so the user does not relearn. [Elektroda, charlee, post #17263496]
What card worked in the reported fix?
The working setup used a Cameleon card in the Nbox reader. If you have that card, note it when asking for help. This helps determine softcam settings later. [Elektroda, marcinjak77, post #17265834]
Where is the step-by-step USB flashing guide for BXZB/BZZB?
Did a full reinstall actually solve this problem?
Yes. The original poster reported success after following the shared tutorial. They wrote "installation without errors" and confirmed channels worked. This validates the USB reflash path for the described symptoms. Keep your steps consistent with that guide. [Elektroda, marcinjak77, post #17268868]
Can flashing the wrong image damage my Nbox?
Yes. "A mistake in the installation can lead to equipment damage." Verify the exact model first. Confirm the serial prefix and follow the specific guide. Do not mix builds across different hardware revisions. When unsure, ask for a link tailored to your box. [Elektroda, simhak, post #17264086]
Do I need to change OSCam for a Cameleon card on OpenPLi?
The thread did not confirm OSCam changes. The helper asked others to verify Cameleon on OpenPLi without OSCam changes. First reflash and test channel decryption. Adjust OSCam only if channels remain dark after the image update. [Elektroda, charlee, post #17265846]
My Nbox is overseas and the user can’t connect a PC. What should I do?
Use the USB pendrive method and provide clear instructions. The helper confirmed you can load software from a pendrive. This makes remote assistance feasible. Share the exact model and serial before sending files or steps. [Elektroda, charlee, post #17262253]
How do I reflash Nbox Enigma2 from USB (3 steps)?
- Download the correct BZZB/BXZB image and copy it to a FAT32 USB as instructed.
- Insert the USB into the Nbox and start the flashing procedure per on-screen prompts.
- Wait for completion, reboot, then test NC+ channels and OSCam. [“Wgrywanie Enigma2 Nbox BXZB/BZZB”]
After reinstalling, will NC+ channels show video and audio again?
In the reported case, yes. The user posted that it works after the reinstall. Use the same approach for similar symptoms. Test multiple NC+ channels after the reboot. If any remain silent, review softcam and tuner settings. [Elektroda, marcinjak77, post #17268868]
Which image should I pick to minimize relearning for the user?
Choose the same image family the user knows. Check versions via OPT → Information → Tuner, then request a matching link. This reduces confusion and setup time for remote users. Confirm details before flashing. [Elektroda, charlee, post #17263496]
What information should I provide first when asking for help?
Provide the exact model designation. This ensures the correct image and avoids mistakes. Add screenshots of the Information screens if possible. Helpers asked for the model before giving instructions. [Elektroda, simhak, post #17264086]