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[Solved] Internet - Download Error - Cannot download anything from the Internet

Masakra93 26568 13
This content has been translated flag-pl » flag-en View the original version here.
  • #1
    Masakra93
    Level 8  
    Hello.
    I have such a problem ... the point is that I can't download anything from the Internet ... the problem is probably windows defender which I have somehow turned off and now it cannot be turned on again. When downloading, no matter what file, the message "Failed - anti-virus scan failed" pops up. Is there any way to activate this antivirus through the registry or some other way? If I downloaded another antivirus, would it work and I would be able to download files?
  • #3
    Masakra93
    Level 8  
    Windows 10
    I did a scan:
    Malwarebytes
    www.malwarebytes.com

    -Report Details-
    Scan date: 2018-06-25
    Scanning time: 14:56
    Report file: 1d5434e4-7877-11e8-9507-d8cb8a3af6e5.json
    Administrator: Yes

    -Software Information-
    Version: 3.5.1.2522
    Component version: 1.0.374
    Current package version: 1.0.5615
    License: Trial version

    -System Information-
    Operating System: Windows 10 (Build 17134.112)
    Processor: x64
    File System: NTFS
    User: MASAKRA \ artur

    -Scan results-
    Scan Type: Full Scan
    Scan initiated by: Manual
    Result: Completed
    Scanned objects: 282 491
    Detected threats: 15
    Quarantined threats: 15
    Elapsed time: 1 min, 26 sec

    -Scan options-
    Memory: Enabled
    Autostart: Enabled
    File System: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Detection
    PUM: Detection

    -Scan Details-
    Process: 0
    (No threats detected)

    Module: 0
    (No threats detected)

    Registry key: 1
    PUP.Optional.DriverPack, HKU \ S-1-5-21-1824133134-2437128005-3068380628-1001 \ SOFTWARE \ MICROSOFT \ WINDOWS \ CURRENTVERSION \ INTERNET SETTINGS \ ZONEMAP \ DOMAINS \ drp.su, Added to Quarantine, [886] , [472299], 1.0.5615

    Registry value: 0
    (No threats detected)

    Registry data: 0
    (No threats detected)

    Data stream: 0
    (No threats detected)

    Folder: 0
    (No threats detected)

    File: 14
    Adware.Linkury.Generic, C: \ USERS \ ARTUR \ APPDATA \ LOCAL \ SHAM.DB, Added to Quarantine, [3750], [516191], 1.0.5615
    Adware.Elex.ShrtCln, C: \ USERS \ ARTUR \ APPDATA \ LOCAL \ GOOGLE \ CHROME \ USER DATA \ Default \ Sync Data \ SyncData.sqlite3, Replaced, [246], [454721], 1.0.5615
    Adware.Elex.ShrtCln, C: \ USERS \ ARTUR \ APPDATA \ LOCAL \ GOOGLE \ CHROME \ USER DATA \ Default \ Secure Preferences, Replaced, [246], [454721], 1.0.5615
    Adware.Elex.ShrtCln, C: \ USERS \ ARTUR \ APPDATA \ LOCAL \ GOOGLE \ CHROME \ USER DATA \ Default \ Sync Data \ SyncData.sqlite3, Replaced, [246], [454693], 1.0.5615
    Adware.Elex.ShrtCln, C: \ USERS \ ARTUR \ APPDATA \ LOCAL \ GOOGLE \ CHROME \ USER DATA \ Default \ Secure Preferences, Replaced, [246], [454693], 1.0.5615
    Adware.MailRu.BatBitRst, C: \ USERS \ ARTUR \ APPDATA \ LOCAL \ GOOGLE \ CHROME \ USER DATA \ Default \ Sync Data \ SyncData.sqlite3, Replaced, [297], [481467], 1.0.5615
    Adware.MailRu.BatBitRst, C: \ USERS \ ARTUR \ APPDATA \ LOCAL \ GOOGLE \ CHROME \ USER DATA \ Default \ Secure Preferences, Replaced, [297], [481467], 1.0.5615
    Adware.Elex.ShrtCln, C: \ USERS \ ARTUR \ APPDATA \ LOCAL \ GOOGLE \ CHROME \ USER DATA \ Default \ Sync Data \ SyncData.sqlite3, Replaced, [246], [454693], 1.0.5615
    Adware.Elex.ShrtCln, C: \ USERS \ ARTUR \ APPDATA \ LOCAL \ GOOGLE \ CHROME \ USER DATA \ Default \ Secure Preferences, Replaced, [246], [454693], 1.0.5615
    PUP.Optional.DriverPack, C: \ USERS \ ARTUR \ DOWNLOADS \ DRIVERPACK-17-ONLINE_1996410657.1526502870.EXE, Added to Quarantine, [886], [354275], 1.0.5615
    Adware.Elex.ShrtCln, C: \ USERS \ ARTUR \ APPDATA \ LOCAL \ GOOGLE \ CHROME \ USER DATA \ Default \ Sync Data \ SyncData.sqlite3, Replaced, [246], [454717], 1.0.5615
    Adware.Elex.ShrtCln, C: \ USERS \ ARTUR \ APPDATA \ LOCAL \ GOOGLE \ CHROME \ USER DATA \ Default \ Secure Preferences, Replaced, [246], [454717], 1.0.5615
    Adware.Elex.ShrtCln, C: \ USERS \ ARTUR \ APPDATA \ LOCAL \ GOOGLE \ CHROME \ USER DATA \ Default \ Sync Data \ SyncData.sqlite3, Replaced, [246], [454752], 1.0.5615
    Adware.Elex.ShrtCln, C:\USERS\ARTUR\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Zastąpiono, [246], [454752],1.0.5615

    Sektor fizyczny: 0
    (Nie wykryto zagrożeń)

    WMI: 0
    (Nie wykryto zagrożeń)


    (end)


    A tu z clenera



    # -------------------------------
    # Malwarebytes AdwCleaner 7.2.0.0
    # -------------------------------
    # Build: 06-05-2018
    # Database: 2018-06-25.3
    # Support: https://www.malwarebytes.com/support
    #
    # -------------------------------
    # Mode: Scan
    # -------------------------------
    # Start: 06-25-2018
    # Duration: 00:00:07
    # OS: Windows 10 Pro
    # Scanned: 41265
    # Detected: 0


    ***** [ Services ] *****

    No malicious services found.

    ***** [ Folders ] *****

    No malicious folders found.

    ***** [ Files ] *****

    No malicious files found.

    ***** [ DLL ] *****

    No malicious DLLs found.

    ***** [ WMI ] *****

    No malicious WMI found.

    ***** [ Shortcuts ] *****

    No malicious shortcuts found.

    ***** [ Tasks ] *****

    No malicious tasks found.

    ***** [ Registry ] *****

    No malicious registry entries found.

    ***** [ Chromium (and derivatives) ] *****

    No malicious Chromium entries found.

    ***** [ Chromium URLs ] *****

    No malicious Chromium URLs found.

    ***** [ Firefox (and derivatives) ] *****

    No malicious Firefox entries found.

    ***** [ Firefox URLs ] *****

    No malicious Firefox URLs found.


    AdwCleaner[S00].txt - [4158 octets] - [25/06/2018 14:54:14]
    AdwCleaner[C00].txt - [3812 octets] - [25/06/2018 14:54:33]
    AdwCleaner[S01].txt - [1363 octets] - [25/06/2018 15:01:30]

    ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S02].txt ##########

    Zeskanowane, niestety problem jest dalej.
  • #6
    Kolobos
    IT specialist
    One more addition!
  • #8
    Kolobos
    IT specialist
    Next to frst.exe, create a Fixlist.txt file with the contents:
    HKLM \ SOFTWARE \ Policies \ Microsoft \ Windows Defender: Restrictions
  • #9
    Masakra93
    Level 8  
    I do not know if I did everything correctly, but I made the file, entered it all, the program repaired ... but unfortunately I still can't download anything because there is a failure at the very end (scanning ...)

    The result of repairing Farbar Recovery Scan Tool (x64) Version: 20/06/2018
    Started by artur (06/25/2018 19:53:23) Run: 2
    Run from F: \
    Uploaded profiles: artur (Available profiles: artur)
    Start Mode: Normal
    ==============================================

    fixlist - content:
    *****************
    HKLM \ SOFTWARE \ Policies \ Microsoft \ Windows Defender: Restrictions successfully removed
    C: \ AdwCleaner => successfully transferred
    C: \ ProgramData \ Arcabit => successfully transferred
    C: \ ProgramData \ mks_vir => successfully transferred
    C: \ Users \ artur \ AppData \ Local \ installer.dat => successfully transferred

    ==== End of Fixlog 19:53:23 ====
  • Helpful post
    #10
    Kolobos
    IT specialist
    This message is displayed in all browsers IE, Firefox, Chrome? Or only Chrome?

    If only in Chrome, download the bookmarks, uninstall Chrome and delete the profile directory from C: \ Users \ artur \ AppData \ Local \ Google \ Chrome \ User Data \ Default, reinstall Chrome after it is done.
  • #11
    Masakra93
    Level 8  
    Ie. this message was from this program, and unfortunately I have a problem with downloading on every browser.
  • Helpful post
    #12
    Kolobos
    IT specialist
    Run regedit, go to HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Policies \ Attachments and change "ScanWithAntiVirus" (REG_DWORD type) from 3 to 1
  • #13
    Masakra93
    Level 8  
    Thanks, it finally works and I can download files.
  • #14
    Masakra93
    Level 8  
    Thanks, it finally works and I can download files.

    Added after 50 [seconds]:

    All methods are fast and at the end a change in the register, as my colleague suggested.