DigiKey's Polish Website: VAT, Customs, UCurrent Resistors, MAXim Amplifier, SOT23-6 SSOP

Hello colleagues

Has anyone ordered anything from DigiKey recently?
Today I saw that they already have a website in Polish.
What is the matter of VAT and customs? Do they ship directly from the US or is there any local distributor?

I need some unusual resistors for UCurrent from EEVBLog and an amplifier from MAXim. Unfortunately, this is not the case in Poland. And I have 5 tiles, made on the occasion of another order in China. I ordered the tiles and did not look at the parts ... I have MAX but in SSOP, not SOT23-6. Resistor 0.01ohm 0.1% 15ppm SMD2512 also hard to get in Poland ...

From Digikey's website:
"A delivery charge of PLN 80.00 will be billed on all orders of less than PLN 200.00."
"Delivery charges are from Digi-Key's Product Distribution Center in Thief River Falls, MN. Delivery charges and duties are prepaid by Digi-Key and added to your invoice."

So shipping from the USA, but there will be no additional duty.

I recommend Farnell - the choice is also large and the shipment is cheap

Yes, I have seen it about free shipping over PLN 200, and I have no problem with that. Because I will calmly exceed PLN 200.
It's interesting with this VAT clem.

Mouser has a nice offer, but what interests me is the price x2.

With this VAT number, which is probably the Polish NIP number, it is such a problem that I will order it privately for myself.

Hi. I have to buy a few things for myself from DigiKey (only they have what I need). Have you already made an order? What does VAT ultimately look like?

I temporarily suspended my purchases.

Total failure to buy there
the fact that you buy and the price is net is a piece of cake
You will charge VAT for yourself (if you are a company) and pay it back
DigiKey does not cover the cost of customs duties
at least PLN 68 depending on the value

The problem is terrible because the agency will not give you the goods if you do not have an EORI number
and first you wait a week for the number to be given
PLN 15 for each day of downtime

I strongly advise against
I already recommend Mouser Electronics

Please see the incoterms policy. Digikey ships according to DDP.
EVERYTHING IS PAID OFF.
Ev. I don't know what it looks like when you are not a VAT payer. You may have to pay VAT on delivery.

I regularly order from DigiKey.
Usually, the package arrives in 2 days, and after a few additional days, customs documentation from UPS.
No extra fees.

Hello, it's nice that I came across this topic, because I will also have to order for a company and I wonder what it is like in this case.

willyvmm wrote:

I regularly order from DigiKey.
Usually, the package arrives in 2 days, and after a few additional days, customs documentation from UPS.
No extra fees.

So basically buying on a DDP basis, it is enough to pay for the order and do not worry about customs issues, all documents will just come by post? I will be ordering from Mouser and there are also DDP conditions, VAT is also charged immediately upon payment. Do I have to have this EORI number?

Mouser has branches in Europe. I get invoices from Sweden and parcels come from Germany. Everything inside the community is taken care of.

Vat ok - everyone pays alone

Quote:

Usually, the package arrives in 2 days, and after a few additional days, customs documentation from UPS

Willy ... who paid your duty?

UPS charged me a customs fee (minimum) of PLN 68

https://pl.wikipedia.org/wiki/DDP_(spedycja)

I would like to add that if you order as a private person and exceed the threshold of receiving free shipping, UPS will still charge VAT on the cost of the shipment that you have not paid (the current rate is PLN 80, which is PLN 18.40 when converted into VAT). I asked DigiKey if they thought it was cool - they said it was.

Now it looks like this:
Private shipment.
stabilizers, ceramic capacitors 200 pcs for 6 bucks microcontrollers, quartz.
I ordered parts for just over $ 200, shipped by DHL.
DHL charged VAT, which I understood to me, plus its costs related to the paperwork. Together they counted until they were busy:
Duty: 0.00 which was immediately obvious because I order similar things more than once.
VAT tax: 184.00 I do not discuss it and I was ready to pay it.
Commission: 84.87 for what ???
The cost of additional services: 180.59 for what ???
Total amount due: 449.46
I said, let them not pay a buck and not return the parcel to Caritas.
It's hard .. for the sake of principle, I refused ... Even if I lose those 200 bucks, I feel better about it because it's a typical spoof ..

Asedio, from what you write, the purchase from DigiKey is totally unprofitable. Customs duty / VAT / "surcharges = theft" are effectively discouraging.

Maybe Fedex would be better.
VAT has to be paid everywhere, be it DHL or Fedex, but as it is now in DHL, I described above. additional costs in the amount of PLN 84.87 + PLN 180.46.
Maybe Fedex can handle it without these extra costs.

A year ago, I took FedEx. The amount above PLN 300 also free shipping. VAT paid when ordering.

In Poland, no problems or quirks that DHL likes to do.

I wrote a complaint to the DHL Management Board, I was replied that the 400 items I ordered was a lot ... a lot ... 200 0402 condensers worth 6 bucks meant that DHL treated me like a big wholesaler and I think all the procedures related to costs were launched. Shipment worth only PLN 800 and DHL added PLN 265.06 for customs clearance with zero duty .... obsurd some.

Maybe I will add, as a curiosity, how our e-mail "works" now. I ordered bicycle wheels from China, bought through Alli. Carbon, high cone, no name stickers on the rims. Something about PLN 1,300 came out. I calculated the duty and VAT and it turned out that I would have to pay something about a maximum of PLN 500, for which I was prepared. E-mails from the Post Office, how much they cost, evidence from the auction, transfer, which of course I fulfilled and sent the scans. The post office came with a package and a bill for over PLN 1,200. I refused and did not accept the parcel. It follows that they counted it with the anti-dumping duty ... embarrassment ... such wheels are not produced in Poland, well, a bicycle part because you cannot ride on wheels alone ... unless in a circus. I accepted the loss of PLN 1,300 for the principle, I will not get stretched. I wrote an appropriate e-mail that I would not pay a single zloty to such a thieving company and I prefer that the Chinese earn some extra money. The wheels returned to China. The Chinese wrote that he wants to return my money. Wow .. he did anyway, he only deducted $ 50 for his return shipment. My later approach? I bought one by one, one hub, one another, spokes, rims, discs, all separately in shipments. I haven't paid anything. I did it because I can. I got PLN 1,200. This is how our country "trains" us. We have no choice and we combine it because it is not possible to be honest.
Of course, this can be deleted, because it does not apply to DigiKey.

Maybe I will describe my story.
I placed an order with DigiKey for PLN 200 with pennies (to get free shipping). Within two hours, the package was packed and shipped via UPS. Scheduled delivery on their website: Friday, 02/08 - so it should be within 36 hours. Within 24 hours, the parcel reached Warsaw, where the customs agency pushed its hands. And the package was stuck there for a week. After a week I got a notification about an "exceptional event" - they kindly released the package, but they charged themselves PLN 65 (while at 23% it should be around PLN 46). Most likely they added VAT on free shipping. I got pissed off and didn't take the package. A day later, a lady from DigiKey support wrote to me asking why I did not accept it, and that I have 3 options:
a) I pay VAT politely and collect the parcel
b) I return the package to the sender - they give me the money minus the return shipping costs
c) They "abandon" the package and I lose my money. But if they receive a bill from the customs agency / UPS, I have to pay it.
In response, I explained that the delay caused by the customs officials was too great and that the VAT charged was higher than I had expected - I suggested to them that it was because of free shipping. I also informed that I do not wish for any additional costs, under any circumstances. I also offered them two of my own options:
- Or I return the package to them and they give me all the money. The costs of return should be covered by the customs agency / UPS because it is their fault.
- Or I accept the parcel, but I do not pay any customs duties, because as compensation for the delay, I am entitled to compensation (I know that it is not, but you can always write)
I got the answer that in that case, "by way of exception", they will refund all my money, and the package will be abandoned. They also informed me to be aware that there is also VAT on free shipping. I replied that I was aware and for this reason I would not order anything from them, at least not with UPS shipping, and that it was not fair that the courier / customs agency was deceiving their customers.
They returned the money to me, but the day before yesterday you called UPS that there is such a shipment in stock and you do not know what to do with it. I asked him for a few more days to think. The sender doesn't want it back and the money is back. Theoretically, I could pay the PLN 65 and pick it up, but I have no conscience to do it. Besides, I'm afraid that if DigiKey found out that I had accepted it, they might have asked for payment. On the other hand, it is a pity that these semiconductors are lost. What to do?

In the meantime, knowing that I would not accept the shipment, I placed an almost identical order with Mousera. The amount is PLN 201, but they added PLN 46 VAT when placing the order. FedEx shipping, free, clearly stated that DDP and that Mouser will take care of everything. They also shipped after a few hours, but on the FedEx site, delivery was scheduled for 6 days. However, unexpectedly, the package arrived after 4 days.

In both cases, I ordered as an individual. Both packages were shipped from the US.
The moral of this is to choose Mouser + FedEx and avoid DigiKey + UPS.

Mouser just has a different policy. If I know correctly, they send parcels to France and from there as intra-community. DigiKey ships as import / export and you have it directly from the USA.

Added after 5 [minutes]:

Ps. If they went your hand and returned all your money, accepting the package now would be a total lack of honor and a fraud at the same time.

Was it worth condemning the package to be thrown into the trash for the PLN 19? I understand that the delayed shipment was also a problem, but since it happened (and you did not order it from another source before it came, so that it would be faster), in my opinion you had to swallow it. Obviously, picking up the package now would be an ordinary scam. Either way, I recommend mouser for the future, they don't make problems like krisRaba says. You pay everything with VAT right away and the package will come to you in 2-3 days as if you were ordering in Poland.

Hello. As I wrote, a year ago I took a package with the digikey. The whole event took up to 2 days.

I ordered a second package last week, it automatically selects UPS. Currently, I am playing with customs. Just a massacre. I have provided an invoice + payment confirmation from paypal. Everything you need. 2 days - silence. In the end, I said if they needed anything else, because the package was hanging unnecessarily. I got a call saying they need a TRANSLATED invoice, SPECIFYING EXACTLY what is and WHAT.

I am waiting for further steps from UPS ...

I do not know what the customs service is paying for in these positions, but I think I can read the invoice and even enter in google that:

"PART: 296-35279-1-ND
MFG: Texas Instruments (VA) / LM4562MAX / NOPB
DESC: IC AUDIO 2 CIRCUIT 8SOIC "

it's just an op-amp. Yes, they need a specific name, because without it they will not send the package ..

The last time I took something with a digikey ..

And I only took digikey, so as not to take half of the elements from the mouser and half from the farnell .. :)

Standard formula:

"Ladies and Gentlemen,



Please be advised that UPS is at your disposal for the import shipment to be cleared for customs with the number indicated in the title of the message.

Due to the required customs clearance of your shipment, we would like to ask you to send your translation of the description of the contents of the goods included in the invoice.



Please also check that the attached invoice is correct, in particular in the following aspects:

The invoice has a number
The sender and recipient details are correct
The data of the goods, their quantity and value are in accordance with your order
The invoice includes transport costs - as a separate item or correct Incoterms (please make sure that the transport conditions are in accordance with your order).
In the event of missing shipping costs or incorrect Incoterms, UPS reserves the right to charge for shipping according to IATA charges.
In a situation where you do not agree to customs clearance on the basis of an invoice already attached to the import shipment and you will apply to the sender for a new invoice, we would like to inform you that for clearance based on a new invoice, UPS will charge you a fee of PLN 500 net.



Please be advised that UPS charges a fee for providing a comprehensive guarantee in the amount of 2.5% of the amount of the customs debt, not less than PLN 68 net.



After the third business day from the arrival of the shipment, in the absence of a complete set of documents from you, a component fee of PLN 15 net will be charged for each day, for each package in the shipment according to the price list. "

In particular, pay attention to: In the event of missing shipping costs or incorrect Incoterms, UPS reserves the right to charge for shipping according to IATA charges.

"NOTE !!! The commission is 2.5% of the assumed amount of customs and tax duties, but not less than PLN 68.

ADDITIONAL FEES:

For the exchange of an import invoice (the fee is charged when there is no correct oneinvoices cause a delay in the customs duty) 500 PLN issuing a transit document 78 PLN, assignment to another agency 58.00 PLN, customs inspection: 46.00 PLN, preliminary inspection at the importer's request: 44 PLN, fee for supervision: sanitary, phytosanitary or veterinary control: 45 PLN, temporary admission , returning goods, inward processing, termination of outward processing, prior import: PLN 385.00, customs declaration above 5 tariff lines, for each subsequent item: PLN 23.00 storage in the warehouse over 3 working days: PLN 15 / DAY / PACKAGE

ALL THE ABOVE PRICES SHOULD INCLUDE VAT! "

Final:
- I only paid VAT (they did not add additional shipping costs)
- online payment through the tracking page

The package will be at my place today

By refusing to collect a package from DigiKey, transported by DHL .. described above, I ordered parts from Mouser. I paid VAT right away when ordering. Today the pre-order arrived at no extra charge.

..e there, the demanding generation is growing only now after all those "+".
We are an old team that does not intend to be stretched. According to me, DHL misinterprets the regulations and lets itself lead the UC nose by throwing the costs on the lowest resistance line, i.e. on the buyer.
If Mouser and Fedex can do it, why can't DigiKey from DHL? You can see that it is possible and Mouser will definitely not go with the bags.
In my case, goods with zero customs duty, which was immediately obvious because it is ordinary general cargo and DHL costs PLN 265 for an order of PLN 800 and, of course, then the total VAT ... so the fee is nearly PLN 500. With VAT I counted that you have to pay and that's it.