Hello! I have a problem with my girlfriend's phone because it just stopped working well. The point is that after turning on the phone immediately jams and only what you can move the bar from above and sometimes enter the options: Unfortunately, now even the phone does not turn on, I have no...

You need to check the battery voltage. Then perform a hard reset or upload a new firmware. If the phone is under warranty, use it.

You can hard reset from recovery. To do this, you turn off the phone, then hold Vol + and press power while holding Vol +. As you enter recovery you are looking for something like wipe data or factory reset. You select it with the volume keys, and that's it

The battery seems to be okay to me because it is charging normally, there was no problem with it before. The problem is that the phone detects in the computer for a while and then loses itself, is it possible to do a hard reset without connecting to the computer?

I would also check the USB socket.

Thank you for your help, rebooting the system by flashboot helped! Added after 4 [minutes]: Reloading the software helped

[Solved] Xiaomi redmi 3 - Black screen right after turning on the phone

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#1 17312765 04 Jul 2018 23:02

amcio111 amcio111

Level 7

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Post #1
17312765 04 Jul 2018 23:02

Hello! I have a problem with my girlfriend's phone because it just stopped working well. The point is that after turning on the phone immediately jams and only what you can move the bar from above and sometimes enter the options:

Unfortunately, now even the phone does not turn on, I have no idea what to do and I am looking for help here

Regards!
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#2 17312805 04 Jul 2018 23:29

nutergsm nutergsm

Moderator of GSM

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Helpful post
Post #2
17312805 04 Jul 2018 23:29

You need to check the battery voltage. Then perform a hard reset or upload a new firmware. If the phone is under warranty, use it.
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#3 17314791 06 Jul 2018 09:12

amcio111 amcio111

Level 7

» | Topic author Helpful post? (+1)

Post #3
17314791 06 Jul 2018 09:12

nutergsm wrote:
You need to check the battery voltage. Then perform a hard reset or upload a new firmware. If the phone is under warranty, use it.

The battery seems to be okay to me because it is charging normally, there was no problem with it before. The problem is that the phone detects in the computer for a while and then loses itself, is it possible to do a hard reset without connecting to the computer?
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#4 17314809 06 Jul 2018 09:31

the4anoni the4anoni

Level 13

» | Helpful post? (+1)

Helpful post
Post #4
17314809 06 Jul 2018 09:31

You can hard reset from recovery.
To do this, you turn off the phone, then hold Vol + and press power while holding Vol +. As you enter recovery
you are looking for something like wipe data or factory reset. You select it with the volume keys, and that's it
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#5 17315111 06 Jul 2018 13:49

nutergsm nutergsm

Moderator of GSM

» | Helpful post? (+1)

Post #5
17315111 06 Jul 2018 13:49

I would also check the USB socket.
#6 17323676 11 Jul 2018 18:23

amcio111 amcio111

Level 7

» | Topic author Helpful post? (+1)

Post #6
17323676 11 Jul 2018 18:23

Thank you for your help, rebooting the system by flashboot helped!

Added after 4 [minutes]:

Reloading the software helped
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Xiaomi redmi 3 - Black screen right after turning on the phone

[Solved] Xiaomi redmi 3 - Black screen right after turning on the phone

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