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[Solved] No Access to Samsung Galaxy S8, SanDisk Extreme Pro 32GB Micro SD Card Contents for Photos

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  • #1 17375812
    piotrekkolo
    Level 6  
    Posts: 7
    Hello,

    Today I ran into a very annoying problem that prompted me to start this topic. My work has forced me to photograph intensively in the last few days. I took photos with my Samsung Galaxy S8 phone and saved them on a SanDisk Extreme Pro 32 GB micro SD memory card. Everything was fine while shooting, I was able to view and delete them. Today, to protect my work, I decided to copy them to a laptop. Before copying, I wanted to go through the last few photos on the phone and here was the problem. The last few photos came out dimly (poor sharpness). It had happened before, but usually it took a few seconds to read. I decided to close and reopen the photo application. It turned out that the phone does not see any previously taken photos. From then on, he hadn't seen the memory card itself either. Restarting the phone and removing and inserting the card did nothing.

    I am far away from home and did not have an adapter at hand. I was able to purchase an adapter that connects my micro SD card to my laptop via a USB connector. And here's another problem. The laptop sees the card as a removable drive F :, but does not display its capacity. The green bar showing the card is loading almost reaches the end of the window but stops. Right clicking on this drive causes Windows Explorer to crash. Similarly, the disk management utility does not display disk status information when the adapter with the card is attached. Also, Safe Hardware Removal refuses to work. All problems are solved by removing the adapter from the USB port.

    I came across a lot of threads about memory cards in this and other forums, but not a problem identical to mine. Somewhat in the dark, I tried to use two programs. The first of them - Recuva does not see this disk (card) at all. The ZAR X sees the card, detects its model and capacity, but when it starts scanning sectors, it detects the first as "bad sector" and stops there. The device manager can also see the card, its model and capacity. The card and the phone never suffered any mechanical damage. I looked carefully at the card and cleaned it, no signs of damage or melting. Let me add that my laptop is a Dell XPS 9570 i7-8750H, 16 GB, GTX 1050Ti, Windows 10 Pro.

    Has anyone encountered a similar problem? I would like to believe that the photos stored on the card are recoverable, they are quite important to me. I will be grateful for any suggestions and help.
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  • Helpful post
    #2 17375883
    SGdata

    Level 27  
    Posts: 661
    Help: 125
    Rate: 179
    If ZAR sees the card, try to make a cross-sector copy. Preferably from Linux, eg using DMDE. If you are unsuccessful, it may be worth asking for help from a data recovery company. The card is about to end its life and maybe it is still possible to make a copy of it without difficult and expensive methods.
    Company Account:
    SGdata
    Spacerowa 90, Gliwice, 44-141 | Company Website: https://sgdata.pl
  • Helpful post
    #3 17376057
    Robert B
    Level 43  
    Posts: 22594
    Help: 2027
    Rate: 1412
    Sector-specific copy to file and recovery from copy:
    www.elektroda.pl/rtvforum/topic1330304.html
  • #4 17376419
    piotrekkolo
    Level 6  
    Posts: 7
    Thanks for the tips. I downloaded the DMDE program, recognized the memory stick and started backing it up. The process is taking a long time, I started it yesterday around 23 and has copied 14% (4.5 GB) by now. So far, it has detected over 32 thousand. "bad" sectors and almost 4 million "good" sectors. I will report when the copying process is over.
  • #5 17381468
    piotrekkolo
    Level 6  
    Posts: 7
    DMDE is slowly finalizing its cross-sector backup. Tomorrow should be complete. At the moment, there are almost 50 million healthy sectors and 83 thousand. bad. What program can most effectively try to recover data from a backup with so many bad sectors? Use the DMDE only option or look for something better? I would like to offer suggestions for programs running on Windows 10.
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  • #7 17382709
    piotrekkolo
    Level 6  
    Posts: 7
    I was able to recover all or the overwhelming majority of my photos with DMDE, unfortunately virtually all of them are damaged by bad sectors. The photos are cropped, have changed colors and have graphic artifacts on them. I understand that at this point the fun is over, because the JPG files themselves have been damaged?
  • Helpful post
    #8 17382781
    Robert B
    Level 43  
    Posts: 22594
    Help: 2027
    Rate: 1412
    You can try with the other programs I have given, but don't make too much promise.
  • #9 17382835
    mati211p
    HDD and data recovery specialist
    Posts: 16915
    Help: 2584
    Rate: 1129
    The photo will be corrupted if there was one or more of the damaged sectors. Insert sample damaged photo.
  • #10 17387466
    piotrekkolo
    Level 6  
    Posts: 7
    I tried unsuccessfully to recover photos from the sectoral copy with several programs. As suggested, the photos were damaged by bad sectors. During the scan, bad sectors appeared gradually over the entire volume of the memory card, not in larger groups. It was reflected in all photos. An example is attached below. I don't think there's anything else you can do about it. If no one has ideas, the topic is closed.
    Attachments:
    • No Access to Samsung Galaxy S8, SanDisk Extreme Pro 32GB Micro SD Card Contents for Photos IMAG1920.jpg (3.14 MB) You must be logged in to download this attachment.
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  • #11 17387567
    SGdata

    Level 27  
    Posts: 661
    Help: 125
    Rate: 179
    You can read unread sectors.
    Company Account:
    SGdata
    Spacerowa 90, Gliwice, 44-141 | Company Website: https://sgdata.pl
  • Helpful post
    #12 17387679
    mati211p
    HDD and data recovery specialist
    Posts: 16915
    Help: 2584
    Rate: 1129
    This is probably the only option, otherwise it is fun in photo processing programs. 6 bad sectors.
    No Access to Samsung Galaxy S8, SanDisk Extreme Pro 32GB Micro SD Card Contents for Photos
  • #13 17387733
    piotrekkolo
    Level 6  
    Posts: 7
    How (with what software) can this be done? This fixed picture looks great, I didn't think you could get this effect. Let me add that I would like to work with the copy in the bin file that I managed to make. The card is no longer visible even in DMDE, I think it "died" completely.
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    #14 17387747
    mati211p
    HDD and data recovery specialist
    Posts: 16915
    Help: 2584
    Rate: 1129
    That's how I improved in 5 minutes, because in total, it will be faster to add / correct the missing MCU in the graphics program. Without a correction in graphics programs (also quickly), after just 2 minutes in JRS it looks more or less - these "holes" are the result of lack of data. You can see exactly 3 sectors of damage (3 times 2 sectors). JRS is enough for quick repair of "shifted photos" and color correction. In this case, I had to edit a few more bits in the third failure, because the program did not want to restore the "third part of the file":
    No Access to Samsung Galaxy S8, SanDisk Extreme Pro 32GB Micro SD Card Contents for Photos
  • #15 17392531
    piotrekkolo
    Level 6  
    Posts: 7
    The photos were recovered using DMDE. To repair damage caused by bad sectors, the JPEG Repair Shop indicated in the post above was enough.

Topic summary

✨ A user experienced issues accessing photos stored on a SanDisk Extreme Pro 32GB micro SD card using a Samsung Galaxy S8. After taking numerous photos, the phone failed to recognize the card, and the user encountered problems with photo sharpness. Suggestions included using DMDE for sector-specific copying and data recovery, with the user reporting significant bad sectors during the backup process. Despite recovering most photos, they were damaged due to bad sectors. Various recovery programs were recommended, including Testdisk and Photorec, but the user ultimately found that the JPEG files were corrupted. The discussion concluded with attempts to repair the damaged photos using JPEG Repair Shop and other graphic editing software.
Generated by the language model.

FAQ

TL;DR: When 3 damaged sector pairs hit a JPEG, "these holes are the result of lack of data." Repair artifacts using JPEG Repair Shop after imaging and recovery. [Elektroda, mati211p, post #17387747]

Why it matters: This FAQ helps Android users (e.g., Galaxy S8) whose SanDisk microSD photos vanished or look corrupted, showing what to do next.

Quick Facts

How do I fix my Galaxy S8 not seeing microSD photos?

Stop using the card. Create a sector-by-sector image first. SGdata advises imaging from Linux, for example with DMDE. Then attempt recovery from the image, not the failing card. If imaging fails, consider a lab, as the card may be near end-of-life. [Elektroda, SGdata, post #17375883]

Windows 10 freezes when I click the SD card. What should I do?

Unplug the reader to recover control, then avoid mounting it again. Users reported Explorer crashing, Disk Management stalling, and Safe Removal failing while the bad card was attached. Proceed straight to imaging with a low-level tool, not normal browsing. [Elektroda, piotrekkolo, post #17375812]

How long can DMDE imaging take with many bad sectors?

Expect long durations. One case reached almost 50 million healthy sectors with about 83,000 bad sectors before finishing. Imaging still completed and enabled recovery attempts. Bad sectors slow reads significantly as the tool retries. Patience helps preserve what remains. [Elektroda, piotrekkolo, post #17381468]

Which tools should I run after imaging to recover photos?

Run DMDE, then TestDisk, then PhotoRec against the image. "Try all three in a row." This sequence often locates files even when the filesystem looks lost. Work only on the image to avoid further damage to the original media. [Elektroda, Robert B, post #17381525]

My recovered JPEGs have stripes, wrong colors, or cropped areas. Can they be fixed?

Yes, try JPEG Repair Shop (JRS). It can correct shifted blocks, color issues, and some crop artifacts caused by missing data. As one expert noted, "JRS is enough for quick repair of 'shifted photos' and color correction." Save fixed copies, preserving the originals. [Elektroda, mati211p, post #17387747]

Why are all my photos corrupted across the card?

Bad sectors were scattered across the entire volume, not clustered. Each photo then inherited damage where its data intersected unreadable sectors. The result was consistent artifacts across many images after recovery. This pattern indicates widespread media failure. [Elektroda, piotrekkolo, post #17387466]

ZAR X stops at the first bad sector. What’s the workaround?

Switch tactics. ZAR X may stall on the first unreadable sector. Image the card first with a tool that can skip or log bad sectors, then recover files from the image using other utilities. Avoid further direct scans of the failing card. [Elektroda, piotrekkolo, post #17375812]

Can unread sectors be re-read or salvaged later?

Sometimes, with the right approach and hardware, unread sectors can be re-read. "You can read unread sectors." Specialized imaging with multiple retries or professional tools may pull additional data. This is time-sensitive as the card may degrade. [Elektroda, SGdata, post #17387567]

The card is now dead and not detected. Can I still recover?

Yes, if you already created a full .bin image. Work exclusively from that image using recovery tools and JPEG repair. If no image exists and the card isn’t detected, professional recovery might be the only remaining option. [Elektroda, piotrekkolo, post #17387733]

What early warning signs show a microSD is failing?

Watch for slow photo loading, dim or soft previews, the gallery suddenly showing zero photos, and the phone losing the card. On a PC, symptoms include Explorer crashes, Disk Management hang, and blocked Safe Removal. Act immediately to image the card. [Elektroda, piotrekkolo, post #17375812]

How do I create a sector-by-sector image with DMDE?

Follow this high-level flow:
  1. Open DMDE and select the physical microSD device.
  2. Create a sector-by-sector image (.bin) to a healthy drive.
  3. Perform all recovery and repairs against the image, not the card. [Elektroda, Robert B, post #17376057]

Should I try Linux for imaging instead of Windows?

Yes. An expert recommended imaging from Linux with DMDE when Windows behaves poorly. Linux environments often allow steadier, low-level reads with fewer GUI timeouts. This can help stabilize the copy from marginal media. [Elektroda, SGdata, post #17375883]

When should I contact a data recovery service?

If imaging stalls or fails, or the card degrades rapidly, consult a professional. As advised, the card may be near the end of its life, and a lab can attempt a copy without expensive invasive methods if you act early. [Elektroda, SGdata, post #17375883]

What was the final outcome in this case?

The user recovered the photos using DMDE and then repaired visible JPEG damage with JPEG Repair Shop. This combination restored viewable images despite earlier artifacts from bad sectors in the card’s data. [Elektroda, piotrekkolo, post #17392531]
Generated by the language model.
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