logo elektroda
logo elektroda
X
logo elektroda
Advanced Search
logo elektroda

[Solved] Huawei EE3372 modem from T-Mobile, configuration for the Play card

Joggos 10017 19
Best answers

How do I configure a Huawei EE3372 modem from T-Mobile to work with a Play SIM card?

Set the profile APN to `internet`, leave the username and password blank, and use `*99#` as the number. Play uses domestic roaming on T-Mobile, so a roaming connection message is normal and you should enable roaming in the modem/software settings; it does not mean you will be charged extra [#17442049][#17442187][#17442227] The modem will likely connect on T-Mobile’s 3G network rather than LTE/HSDPA, and the observed speed on this roaming is limited to about 3 Mb/s [#17442815][#17442878] If you want higher speeds, you need to be within Play’s own 3G/LTE coverage rather than T-Mobile roaming [#17442878][#17443282]
Generated by the language model.
ADVERTISEMENT
Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
Report a violation of the law
| New topic
  • #1 17441968
    Joggos
    Level 5  
    Posts: 61
    Rate: 2
    As in the subject, I am adding a new profile in Internet Manager software according to this
    Quote:
    Profile name: any

    APN: Dynamic

    Number: * 99 #

    User: none

    Password: none
    and either the connect button is impossible to click, or the T-Mobile Play Roaming starts (when the Play card is inserted in the modem) ... in the APN field I also entered "internet": sour: I searched on google, but nothing to me I did not find it helped. If this is an incorrect section, please move the topic to the correct one.
  • ADVERTISEMENT
  • Helpful post
    #2 17442049
    sosarek

    Level 43  
    Posts: 83875
    Help: 9318
    Rate: 15430
    APN: internet, username and password blank.
    Joggos wrote:
    T-Mobile Play Roaming starts

    That's okay - have you turned on roaming in the settings?
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #3 17442183
    Joggos
    Level 5  
    Posts: 61
    Rate: 2
    @sosarek

    How good is that? You buy money for roaming. And in which settings? Windows or Internet Manager?
  • Helpful post
    #4 17442187
    sosarek

    Level 43  
    Posts: 83875
    Help: 9318
    Rate: 15430
    Play operates in domestic roaming - it uses the infrastructure of other operators.
    Joggos wrote:
    Internet Manager?
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • ADVERTISEMENT
  • #5 17442205
    Joggos
    Level 5  
    Posts: 61
    Rate: 2
    @sosarek

    So I won't have to pay for this roaming call? I will check if it works ...
  • ADVERTISEMENT
  • #7 17442234
    Joggos
    Level 5  
    Posts: 61
    Rate: 2
    @sosarek

    Ok ... I was connected by the internet "hula", thank you and I hope that I will not actually pay for this roaming.

    EDIT:

    The maximum speed is just over 400kb / s ... can you do something about it?
  • #8 17442278
    sosarek

    Level 43  
    Posts: 83875
    Help: 9318
    Rate: 15430
    Please disconnect and reconnect, check again.
    How's the coverage issue?
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #9 17442299
    Joggos
    Level 5  
    Posts: 61
    Rate: 2
    @sosarek

    5 bar range, max. Tomorrow morning I will let you know if the situation has improved, today I am writing Goodnight.
  • #10 17442527
    KOCUREK1970
    Network and Internet specialist  
    Posts: 35131
    Help: 3786
    Rate: 5326
    @Joggos
    How do you connect to this internet 2G, 3G, LTE or what?
  • #11 17442776
    Joggos
    Level 5  
    Posts: 61
    Rate: 2
    @sosarek @ KOCUREK1970

    It turned out that this Roaming has a limit of 3mb / s and there is something else, yesterday I was connected automatically, today I had to click Connect and I saw this message Huawei EE3372 modem from T-Mobile, configuration for the Play card
  • #12 17442815
    sosarek

    Level 43  
    Posts: 83875
    Help: 9318
    Rate: 15430
    Joggos wrote:
    It turned out that this roaming has a limit of 3mb / s

    The button is true - I see 3G coverage there, not LTE or at least HSDPA.
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #13 17442878
    matek451
    Level 43  
    Posts: 31046
    Help: 4313
    Rate: 5707
    And what is surprising, the Play voice card is logging to 3G in domestic roaming on T-Mobile. DL limited to 3Mb / s, if you want to get more, you only have to use the home 3G / LTE Play network. You turn off RK on the modem. But you need to be within the Play network. There are no fees at Play for RK. E3372 from T-Mobile, i.e. the regular version, what is the location?
    Helpful post? Buy me a coffee.
  • #14 17443155
    Joggos
    Level 5  
    Posts: 61
    Rate: 2
    @sosarek

    Can you change to 4G or LTE?

    @ matek451

    I don't see the option to enable RK in my modem settings. Świętokrzyskie Voivodeship, less than 20km to the city.
  • #15 17443162
    sosarek

    Level 43  
    Posts: 83875
    Help: 9318
    Rate: 15430
    Joggos wrote:
    I don't see the option to enable RK

    Roaming is to be turned off.
    matek451 wrote:
    Play voice card means logging into 3G in domestic roaming on T-Mobile. DL limited to 3Mb / s, if you want to get more, you only have to use the home 3G / LTE Play network.
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #16 17443260
    Joggos
    Level 5  
    Posts: 61
    Rate: 2
    @sosarek

    14 o'clock, max speed 400kb / s, range 5 max dashes, I changed to 4G .... how to turn off this damn roaming, I do not see such an option in Internet Manager settings.
  • ADVERTISEMENT
  • #17 17443271
    sosarek

    Level 43  
    Posts: 83875
    Help: 9318
    Rate: 15430
    Joggos wrote:
    how to turn off that damn roaming

    Same as you turned it on !!! By selecting the appropriate option.
    matek451 wrote:
    if you want to get more, you only need to use the home 3G / LTE Play network

    You are not within its range since you connect via BTS T-Mobile.
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #18 17443276
    Joggos
    Level 5  
    Posts: 61
    Rate: 2
    @sosarek

    But understand that I did not turn it on, it was imposed on me, I have win10 turned off in the settings ... I used the Orange card on this modem, there was no roaming, and the maximum speed, only with Play there are problems.
  • #19 17443282
    sosarek

    Level 43  
    Posts: 83875
    Help: 9318
    Rate: 15430
    See one thing - Orange has its own infrastructure so you were probably within range of their own transmitter.
    Play uses the infrastructure of other operators - that is why it operates on the basis of domestic roaming and therefore the speeds available at this moment will not exceed 3Mb / s. Check your location on btssearch.
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #20 17443296
    Joggos
    Level 5  
    Posts: 61
    Rate: 2
    Now I understand, I will give it up, too much nerve ...
| New topic
Report a violation of the law

Topic summary

✨ The discussion revolves around configuring the Huawei EE3372 modem from T-Mobile for use with a Play card. The main issue is the inability to click the connect button in the Internet Manager software, and the automatic initiation of T-Mobile Play Roaming when the Play card is inserted. Users confirm that the correct APN setting is "internet" with blank username and password fields. Roaming settings are discussed, with clarification that Play operates on domestic roaming using other operators' infrastructure, which limits speeds to 3Mb/s. Users share experiences regarding connection speeds, coverage, and the need to disable roaming to access higher speeds on the Play network. The conversation highlights the importance of checking coverage and modem settings to optimize performance.
Generated by the language model.

FAQ

TL;DR: Play SIMs on T‑Mobile domestic roaming cap downloads at 3 Mb/s; "DL limited to 3Mb/s". For higher speeds, disable roaming (RK) and connect to Play’s own 3G/LTE using APN internet. [Elektroda, matek451, post #17442878]

Why it matters: This FAQ helps Huawei E3372 users fix Play SIM setup, roaming messages, and speed caps without paying extra.

Quick Facts

What APN settings do I use for a Play SIM on Huawei E3372?

Create or edit a profile in Huawei Internet Manager. Set APN to "internet". Leave username and password blank. Save and connect. [Elektroda, sosarek, post #17442049]

Why does the modem show T‑Mobile or ‘roaming’ when I insert a Play card?

Play uses domestic roaming and can attach via other operators’ networks like T‑Mobile. Seeing T‑Mobile or a roaming label is normal. [Elektroda, sosarek, post #17442187]

Do I pay extra for domestic roaming data on Play?

No. There are no additional fees for domestic roaming. As one expert put it: "No - you will not pay." [Elektroda, sosarek, post #17442227]

Why is my download speed stuck around 3 Mb/s on Play?

In domestic roaming on T‑Mobile, a Play voice SIM logs to 3G with a ~3 Mb/s download cap. "DL limited to 3Mb/s." To go faster, use Play’s own 3G/LTE. [Elektroda, matek451, post #17442878]

Can I get LTE while I’m on domestic roaming?

No. Domestic roaming attaches on 3G only. LTE is available when you connect to Play’s own network. If Play coverage is absent, the cap remains. [Elektroda, matek451, post #17442878]

How do I turn off domestic roaming (RK) to force Play’s network?

Use the modem’s Internet Manager settings and disable data roaming. "You turn off RK on the modem. But you need to be within the Play network." [Elektroda, matek451, post #17442878]

How do I restore full Play speeds? (3‑step quick fix)

  1. Turn off domestic roaming (RK) in the modem.
  2. Move within Play’s 3G/LTE coverage or verify coverage first.
  3. Reconnect and re‑test speeds. [Elektroda, matek451, post #17442878]

The Connect button is greyed out. What fixes it?

Ensure your profile uses APN "internet" with blank username and password. Recreate the profile if needed, then try Connect. [Elektroda, sosarek, post #17442049]

Does switching the network mode to 4G/LTE help if I’m roaming?

No. While in domestic roaming you stay on 3G with the ~3 Mb/s cap. Switching to 4G helps only on Play’s own network. [Elektroda, matek451, post #17442878]

How can I check if I’m in Play coverage or which BTS I’m using?

Check your location and nearby sites on btssearch. It helps confirm whether you can reach Play’s own 3G/LTE instead of roaming. [Elektroda, sosarek, post #17443282]

Why did support suggest disconnecting and reconnecting?

Reconnecting can attach you to a better cell or refresh the session. Then reassess coverage and speeds after reconnecting. [Elektroda, sosarek, post #17442278]

Orange worked fine here. Why is Play different?

Orange uses its own infrastructure. You were likely in Orange coverage. Play often relies on domestic roaming, which behaves differently. [Elektroda, sosarek, post #17443282]

Can I change to 4G or LTE right now at my location?

Only if LTE is available where you are. In the shared screenshot, the view showed 3G coverage there, not LTE. [Elektroda, sosarek, post #17442815]

Where do I toggle roaming — Windows or the modem app?

Manage roaming in the Huawei Internet Manager app for the modem, not in Windows network settings. [Elektroda, sosarek, post #17442187]

My speed is just over 400 kb/s even with full bars. Is that expected?

Yes, observed speeds can be low despite strong signal. One user saw just over 400 kb/s, consistent with roaming limits and conditions. [Elektroda, Joggos, post #17442234]
Generated by the language model.
ADVERTISEMENT