Hello I bought a modem in play Huwawei E3372, when I insert the orange card, the information "No sim card or sim card error" appears. Can I unlock the modem?
A strange situation, once it happened to me that my friend's modem bought in Play suddenly stopped working on the Orange card. After installing the huawei mobile partner app, it connected without a problem. Try setting the network type manually. To be sure, you can call the Play hotline and ask if there was a simlock there, which I doubt.
Created a new profile in the application, e.g. called Orange and complete the apn, user, password, enter the Internet and connect using the created profile. On the Orange forums there are given data to enter.
Added after 7 [minutes]:
Download the mobile partner program, for me better than Play online
Added after 3 [minutes]:
Or this APN: internet USER: internet PASSWORD: internet
As for forcing the frequency manually, you need to change the original firmware from what you know, you just don't have a range at your place. If you have a laptop, try elsewhere. When I had such problems with the range in Play, it helped to connect the modem via a usb extension (I had a 3-meter one)
Added after 3 [minutes]:
Do you have 3g or lte on your smartphone? Are you looking for 3g or Lte coverage on the modem? Try changing the settings to 2G and see if the modem finds the network at all.
Give it a rest if you don't have modem coverage, you won't do anything. Take into account that Tel may have a stronger antenna than this modem. Try if it detects the range on 2G.
In the network settings, I don't remember exactly, but the program is so intuitive that you can easily find it. This is my advice, if you have Orange in the 2G network, look for another network. On 2G Internet will be free.
I have no idea, I looked at the manual of your modem and it is written that if the green diode blinks every 2 seconds, it sees the 2G range. Two green flashes every 3 seconds no range . Added after 6 [minutes]: Does it connect normally on the play tab?
You don't have coverage, it comes out, in the lower right corner, as I remember, you even graphically show whether there is coverage and how many lines. It's a good idea to change your internet provider. The only thing that saves you is the modem antenna, I had one myself, but it was 8 years ago when the 3G network was not so widespread in small towns.
The discussion revolves around the Huawei E3372 modem purchased from Play, which is experiencing issues when using an Orange SIM card, displaying a "No sim card or sim card error" message. Users suggest that the modem is likely not SIM-locked, as Play modems typically do not have SIM locks. Recommendations include checking modem settings, creating a new APN profile for the Orange SIM, and using the Huawei Mobile Partner application for better connectivity. Users also discuss the importance of network coverage, with indications that the modem may have weaker reception compared to smartphones. Ultimately, the original poster successfully resolved the issue by registering a new Orange SIM card, confirming that the modem works without a SIM lock. Summary generated by the language model.