FAQ
TL;DR: Banks often allow 30+ days to dispute transfers, and "a quick phone call to the bank with a request to file a transaction complaint" can help. This FAQ flags WORKWOLF 4K TV deal risks and gives recovery steps. [Elektroda, pipapaparapom, post #17636107]
Why it matters: If you’re eyeing cheap 4K TVs or already paid, you need fast, proven actions to avoid losses.
- Store age was ~2.5 months at the time discussed (18 Sep 2018), which increases risk for big-ticket buys. [Elektroda, arielat, post #17632158]
- COD was disabled in the pre‑holiday period despite being listed, signaling a policy mismatch. [Elektroda, arielat, post #17632158]
- Bank dispute window is often 30+ days; hotlines accept complaints 24/7. [Elektroda, pipapaparapom, post #17636107]
- NIP 7411798256 and REGON 381343779 appeared valid in GUS, yet the shop vanished from a price-comparison site. [Elektroda, zdzisko, post #17619385]
- Users warned of non-delivery on COD and labeled the shop as scammers. [Elektroda, aro271, post #17634780]
Quick Facts
- Store age was ~2.5 months at the time discussed (18 Sep 2018), which increases risk for big-ticket buys. [Elektroda, arielat, post #17632158]
- COD was disabled in the pre‑holiday period despite being listed, signaling a policy mismatch. [Elektroda, arielat, post #17632158]
- Bank dispute window is often 30+ days; hotlines accept complaints 24/7. [Elektroda, pipapaparapom, post #17636107]
- NIP 7411798256 and REGON 381343779 appeared valid in GUS, yet the shop vanished from a price-comparison site. [Elektroda, zdzisko, post #17619385]
- Users warned of non-delivery on COD and labeled the shop as scammers. [Elektroda, aro271, post #17634780]
Is WORKWOLF.pl legit or safe to buy a 4K TV from?
Community feedback raised serious red flags. One user warned the store is “a type of scammers” and said they don’t send anything on delivery. Treat it as high risk and avoid prepayment. Choose established retailers with verifiable reviews and working COD or card protections. Prioritize vendors listed on recognized marketplaces or with strong third‑party ratings you can confirm independently before paying. [Elektroda, aro271, post #17634780]
Why can’t I choose cash on delivery (COD) even though their terms mention it?
A buyer shared the store’s reply: “in the pre-holiday period, the option of paying with cash on delivery is not available,” citing past unsolicited shipments. A persistent COD block that contradicts published payment terms is a warning sign. When COD disappears during peak demand, consider it risk elevation and buy elsewhere. [Elektroda, arielat, post #17632158]
How do I quickly vet a new electronics store like WORKWOLF before paying?
Verify NIP and REGON in GUS, but do not rely on registration alone. Watch for sudden disappearance from price-comparison sites after scrutiny. If a shop is delisted shortly after attention, reassess trust. Combine registry checks with review-platform presence, real address verification, and consistent payment options before sending money. [Elektroda, zdzisko, post #17619385]
They claim a 4.5/5 Opineo score, but I can’t find the store. Is that a red flag?
Yes. A user searched Opineo and couldn’t find the store despite the claimed rating. A missing profile where a rating is advertised is inconsistent branding and a reliability warning. Trust independently verifiable ratings only. Cross-check on Opineo and similar platforms before purchasing. [Elektroda, hattrip, post #17632095]
I already paid by transfer and there’s no parcel or contact. What should I do first?
Act now. “What can I recommend: if someone has already made a payment – a quick phone call to the bank with a request to file a transaction complaint.” How‑To:
- Call your bank 24/7 and lodge a transaction complaint with transfer details.
- Ask the bank to investigate; they may freeze the recipient account.
- File with the prosecutor and give your bank the case reference.
Move fast to maximize recovery chances. [Elektroda, pipapaparapom, post #17636107]
After how many days does a bank dispute get harder to win?
Time reduces options. One buyer reported the bank said a “slight chance” of recovery after 9 days had passed. Do not wait. Call your bank immediately and file the complaint. Provide full transfer details and request escalation. Then report to the prosecutor to document the fraud trail. [Elektroda, Anis71, post #17673501]
My bank says they’ll take 30 days to review and won’t block the recipient. Is that normal?
A user reported banks “do not block the account” and “give themselves 30 days to consider the complaint.” That delay can feel frustrating, but it aligns with their internal procedures. Keep your case active, add your police or prosecutor report number, and ask for status updates during the review window. This is an edge case many victims face. [Elektroda, Anis71, post #17682682]
Where should I report the fraud in Poland to speed things up?
Go to the prosecutor’s office. A contributor noted they accept applications readily and can combine entries across regions, which helps. Provide your bank complaint and transfer details. Ask your bank to note that you filed with law enforcement. This coordinated approach can trigger more decisive banking action. [Elektroda, pipapaparapom, post #17636107]
Can I try a civil lawsuit to recover funds?
Yes. One user filed a civil trial against the store. Civil action can complement criminal proceedings, especially for restitution. Collect invoices, confirmations, emails, screenshots, and bank proofs before filing. Consider legal advice to assess costs versus expected recovery and to structure claims properly. [Elektroda, Jan Szopa, #17756926]
Is the Białystok address real and active?
A user visited the registered location and reported the address did not match reality. The complex administrator had received several reports and even a police visit related to the issue. Treat mismatched addresses as a critical red flag and avoid sending funds. [Elektroda, pipapaparapom, post #17636107]
Why did the store vanish from Nokaut (price comparison) so quickly?
A user observed the shop disappeared from Nokaut a few hours after the thread was created. Sudden delisting after scrutiny often indicates compliance or credibility problems. Use such platform signals alongside registry checks to decide against purchasing. [Elektroda, zdzisko, post #17619385]
I still want a 4K TV deal. Where should I buy safely?
Follow the thread’s example and pick a verified e‑store with visible reviews and working support. The original poster later bought from PREMIUMTECH and reported a normal experience. Prefer shops with traceable histories, consistent payment options, and verifiable third‑party ratings. [Elektroda, zdzisko, post #17641775]
I placed a COD order. Will they deliver?
Do not count on it. Another reader noted the store does not send cash‑on‑delivery and suspected the site is fake. If COD fails or gets refused, cancel the order, document the attempt, and avoid retrying with prepayment. [Elektroda, cjprzemo, post #17635750]
The owner was reportedly caught and confessed. How do I recover money now?
Ask the prosecutor handling the case how to be recognized as an aggrieved party and seek restitution in criminal proceedings. You can also file a civil claim for your loss with proof of payment. Track the case and coordinate with other victims through official channels to strengthen recovery chances. [Elektroda, Elusia199kuczek, post #18417708]
What evidence should I collect for the bank and prosecutor?
Gather transfer date, amount, sender and recipient account numbers, and the transfer title. Add order confirmations, invoices, emails, and any chat logs. Submit the police/prosecutor confirmation to your bank to attach to the dispute. Keep copies of every submission and note case numbers for follow‑up. [Elektroda, pipapaparapom, post #17636107]
Is checking CEIDG/GUS enough to trust a shop?
No. One buyer considered CEIDG reliable, yet the registered address proved false and drew police attention. Registry entries alone do not guarantee real operations. Verify address occupancy, payment consistency, third‑party reviews, and platform presence before paying. Combine checks, not just CEIDG/GUS. [Elektroda, pipapaparapom, post #17636107]
