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Disable reCAPTCHA Protection in Mozilla on Windows 7: Step-by-Step Guide & Troubleshooting

laik84 46626 19
Best answers

How can I stop reCAPTCHA from appearing in Mozilla on Windows 7?

You probably cannot disable it in Firefox itself; the issue was caused by the connection/IP being flagged, not by the browser or Windows 7 [#17787331] Because the captcha appeared on all devices, the forum concluded it was not a computer problem, and one suggestion was to test by connecting the PC directly to the modem to rule out the router [#17774236] Another check was to verify that the router was not using swapped DNS servers or proxy settings [#17775556] In the end, a technician said Google had remembered the ISP/computer IP and was repeatedly triggering reCAPTCHA, and changing the IP made the problem go away [#17787331] The user also confirmed that on a different Wi‑Fi network the captcha never appeared, which supported the IP-based diagnosis [#17787331]
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  • #1 17752254
    laik84
    Level 6  
    Hello, the question is how in the title, how to disable reCAPTCHA? It has been bothering me for about 2 weeks, you cannot open the website normally without clicking on the pictures, it is terribly irritating. This is true for mozilla, not for explorer. Windows 7 system.
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  • #2 17752270
    sosarek

    Level 43  
    It's reCaptcha where did it come from?
    What internet provider, not Aero by any chance?
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
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  • #4 17754918
    laik84
    Level 6  
    The supplier is not Aero. It is a local provider called Optronet. I called him but he says the problem is not on his side. In my free time ... I will probably try the option recommended by dt1 tomorrow. I will add that this reCAPTCHA is also on the mobile phone (using wifi) and on the TV when I go to the internet. I will write as the results.
  • #6 17754949
    laik84
    Level 6  
    Router ASUS RT-N10E Wireless-N150
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  • #7 17754958
    sosarek

    Level 43  
    It's rather your equipment, what do you get from the supplier?
    Since this happens on all devices, it is not the fault of the system but the device or the supplier.
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #8 17763974
    laik84
    Level 6  
    Tried the option proposed by dt1, unfortunately to no avail. The service technician will only come in a week. He says it could be the fault of the router. We'll see ...
  • #9 17764474
    dt1
    Admin of Computers group  
    laik84 wrote:
    Tried the option proposed by dt1, unfortunately to no avail.

    I suggested uploading the scan results to FRST, but I don't see them anywhere. Just clicking scan and then repair in this program will do nothing at all.
  • #10 17764609
    sosarek

    Level 43  
    sosarek wrote:
    Since this happens on all devices, it is not the fault of the system but the device or the supplier.

    laik84 wrote:
    I called him but he says the problem is not on his side.

    laik84 wrote:
    He says it could be the fault of the router. We'll see ...

    So much for ...
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #11 17765527
    laik84
    Level 6  
    In fact dt1, I didn't read it carefully. I did the scan again and added the results in an attachment. If you understand any of this, let me know what you read.
    Attachments:
    • FRST.txt (39.35 KB) You must be logged in to download this attachment.
    • Addition.txt (69.62 KB) You must be logged in to download this attachment.
  • #12 17766636
    RADU23
    VIP Meritorious for electroda.pl  
    Otwórz notatnik i wklej zawartość:
    Quote:
    HKLM-x32\...\Run: [] => [X]
    ShellExecuteHooks-x32: Eudora's Shell Extension - {EDB0E980-90BD-11D4-8599-0008C7D3B6F8} - -> Brak pliku
    GroupPolicyScripts-x32: Ograniczenia DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=ASUTDF&pc=MAAU&src=IE-SearchBox
    SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=ASUTDF&pc=MAAU&src=IE-SearchBox
    SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=ASUTDF&pc=MAAU&src=IE-SearchBox
    SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=ASUTDF&pc=MAAU&src=IE-SearchBox
    SearchScopes: HKLM-x32 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7ASUT
    SearchScopes: HKU\S-1-5-21-1017538779-1842337013-4078327971-1000 -> DefaultScope {3BD44F0E-0596-4008-AEE0-45D47E3A8F0E} URL = hxxp://search.yahoo.com/search?fr=vmn&type=vmn-radarsync_ada-1_0-ya-ch-rp&q={searchTerms}
    SearchScopes: HKU\S-1-5-21-1017538779-1842337013-4078327971-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-21-1017538779-1842337013-4078327971-1000 -> {3BD44F0E-0596-4008-AEE0-45D47E3A8F0E} URL = hxxp://search.yahoo.com/search?fr=vmn&type=vmn-radarsync_ada-1_0-ya-ch-rp&q={searchTerms}
    SearchScopes: HKU\S-1-5-21-1017538779-1842337013-4078327971-1000 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL =
    SearchScopes: HKU\S-1-5-21-1017538779-1842337013-4078327971-1000 -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL =
    Toolbar: HKLM-x32 - Brak nazwy - {c86eb8a9-ccc2-4b6c-b75d-73576ed591bf} - Brak pliku
    FF HKLM-x32\...\Thunderbird\Extensions: [eplgTb@eset.com] - C:\Program Files\ESET\ESET NOD32 Antivirus\Mozilla Thunderbird => nie znaleziono
    FF Plugin: @Microsoft.com/GENUINE -> disabled [Brak pliku]
    FF Plugin-x32: @Microsoft.com/GENUINE -> disabled [Brak pliku]
    CHR HKLM-x32\...\Chrome\Extension: [eofcbnmajmjmplflapaojjnihcjkigck] - hxxps://clients2.google.com/service/update2/crx
    CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - hxxps://clients2.google.com/service/update2/crx
    U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-14] (Microsoft Windows -> Microsoft Corporation) No file
    ContextMenuHandlers1: [UAContextMenu] -> {A9B8E64D-3F7E-4D32-8FC9-E391DEE67D75} => -> No file
    ContextMenuHandlers5: [UAContextMenu] -> {A9B8E64D-3F7E-4D32-8FC9-E391DEE67D75} => -> No file
    Task: {1B3E7900-7D14-4719-B49D-B12CC842199F} - \ Microsoft \ Windows \ Setup \ GWXTriggers \ refreshgwxconfig-B -> File missing C: \ Windows \ system32 \ pcalua.exe -a "C: \ Program Files ( x86) \ NCH Software \ PhotoPad \ uninst.exe "
    Task: {FAA1B02E-ECBD-4D61-B00A-EDE3BF8D3EA8} - System32 \ Tasks \ {20C162EC-D555-4043-9BF6-35BB785A8F76} => C: \ Windows \ system32 \ pcalua.exe -a "C: \ Program Files ( x86) \ PowerISO \ PowerISO.exe "-d" D: \ Microsoft Office 2010 Professional Plus x32 \ office 2011 "-c" D: \ Microsoft Office 2010 Professional Plus x32 \ office 2011 \ Microsoft Office 2010 Professional Plus.iso "
    Task: {FC5472C3-FF6C-4B36-9139-9E1291CBA814} - \ Microsoft \ Windows \ Setup \ GWXTriggers \ Time-5d -> File missing
  • #13 17767345
    laik84
    Level 6  
    I did as you prompted RADU23. Unfortunately, this reCAPTCHA still pops up. The worst thing is that sometimes, even if I click correctly on pictures, e.g. passenger cars, I don't always connect to the Internet, sometimes I have to click for a minute. Anyway, when it connects me and I go to different pages, it also pops up in the meantime. After the repair was completed, this report appeared:
    Attachments:
    • Fixlog.txt (12.85 KB) You must be logged in to download this attachment.
  • #14 17771128
    RADU23
    VIP Meritorious for electroda.pl  
    Post logs again.
  • #15 17773567
    laik84
    Level 6  
    I do not know if I understood correctly but I did a rescan, the results are attached. And I did the repair again, I also post the result. That was it?
    Attachments:
    • FRST_12-02-2019 20.43.08.txt (36.72 KB) You must be logged in to download this attachment.
    • Addition_12-02-2019 20.43.08.txt (67.62 KB) You must be logged in to download this attachment.
    • Fixlog_12-02-2019 20.30.06.txt (12.13 KB) You must be logged in to download this attachment.
  • #16 17774236
    pawelcb33
    Level 24  
    Since laik84 has captcha on all devices, why should it scan the computer?
    You can see it's a problem elsewhere. Layman connect the computer directly to the modem without the participation of a router and see
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  • #18 17776346
    laik84
    Level 6  
    Man, I don't know what's going on but I don't have an internet connection directly from the cable. As for the possibility of replacing DNS servers or PROXY settings, I don't know how to do it, but it definitely wasn't done. I think I have to wait for a service technician because I can't handle it myself.
  • #19 17776457
    RADU23
    VIP Meritorious for electroda.pl  
    Open a notebook and paste the contents:
    Quote:
    CloseProcesses:
    CreateRestorePoint:
    HKLM \ ... \ Policies \ Explorer: [NoDrives] C: \ Windows \ 0 [33 2011-02-21] ()
    Tcpip \ .. \ Interfaces \ {1441C291-706F-4D5D-A5F1-E6A0B27C06A7}: [DhcpNameServer] 82.160.220.20 82.160.1.1
    Tcpip \ .. \ Interfaces \ {19A7F6AC-9898-4864-A2D0-99DC4F2F53FC}: [DhcpNameServer] 192.168.2.20
    Tcpip \ .. \ Interfaces \ {295A3FC4-0D38-43C1-982D-3AD6165A975F}: [DhcpNameServer] 192.168.0.1
    Tcpip \ .. \ Interfaces \ {96C445A4-F292-4232-9074-E0698849AF9A}: [DhcpNameServer] 192.168.1.254 82.160.1.1
    URLSearchHook: HKLM-x32 - (No name) - {c86eb8a9-ccc2-4b6c-b75d-73576ed591bf} - No file
    URLSearchHook: HKLM-x32 - (No name) - {687578b9-7132-4a7a-80e4-30ee31099e03} - No file
    SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    DPF: HKLM-x32 {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} hxxp: //content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.4.24.0.cab
    U3 aswbdisk; ImagePath is missing
    Search App by Ask (HKLM-x32 \ ... \ {4F524A2D-5350-4500-76A7-A758B70C2700}) (Version: 12.39.0.412 - APN, LLC)
  • #20 17787331
    laik84
    Level 6  
    Done, it's ok now, at least for now. There was a service technician today and said it was google's fault that it remembered my computer's ip or the internet provider's ip (I don't remember exactly) and generated the ReCaptche from the machine. It connected directly on the cable and it was also happening, so it's not a router. He changed my ip and so far it's ok. I will add that I was away from home for the weekend and used a different wifi and ReCaptcha never appeared. Thanks for the help. Best regards.
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Topic summary

✨ The discussion revolves around a user experiencing persistent reCAPTCHA prompts while using Mozilla on a Windows 7 system. The issue is not isolated to the computer, as it also occurs on mobile devices and a TV connected to the same Wi-Fi network. Various troubleshooting steps are suggested, including scanning for malware using the Farbar Recovery Scan Tool and checking router settings. The user identifies their internet provider as Optronet and their router as an ASUS RT-N10E. After several attempts to resolve the issue, including a service technician visit, it is determined that the problem may be related to the IP address assigned by the provider, which was changed, leading to a temporary resolution of the reCAPTCHA prompts.
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FAQ

TL;DR: Constant CAPTCHAs mean the site is verifying you’re human; average solve takes 32 seconds—“CAPTCHAs waste 500 years daily.” Fix triggers, not Firefox. Steps below help Windows 7/Firefox users facing reCAPTCHA on every device. [Cloudflare, 2022]

Why it matters: You’ll cut wasted time and resolve reCAPTCHA loops that block browsing across your home network.

Quick Facts

  • If reCAPTCHA appears on every device on your Wi‑Fi, it’s a network-level challenge, not a Windows or Firefox setting. “Unusual traffic” is the cue. “Unusual traffic from your computer network”.
  • In this thread, changing the public IP resolved the loop immediately, confirming an IP reputation issue. [Elektroda, laik84, post #17787331]
  • You cannot disable reCAPTCHA in Firefox; websites embed and control it server‑side. “About reCAPTCHA”.
  • VPNs, proxies, and shared IPs often trigger more challenges; test with them disabled. “Unusual traffic from your computer network”.
  • Typical solve time ≈ 32 seconds per CAPTCHA, creating high friction across page loads. [Cloudflare, 2022]

How do I disable reCAPTCHA in Firefox on Windows 7?

You can’t disable reCAPTCHA in Firefox or Windows. Sites embed it server‑side to stop abuse. Bypassing or blocking it breaks logins and forms. Reduce triggers instead: avoid automation, remove proxies, and follow the on‑page verification. “About reCAPTCHA”.

Why is reCAPTCHA popping up on every device on my Wi‑Fi?

Google challenges your network when it sees automated‑like traffic. Shared IPs, proxies, or high request rates can trigger checks. “Our systems have detected unusual traffic from your computer network.” That means the flag is at the IP/network level. “Unusual traffic from your computer network”.

What fixed it for the original poster?

Their ISP changed the public IP, and the challenges stopped. Direct Ethernet still showed reCAPTCHA, so the router was not at fault. Away from home Wi‑Fi, reCAPTCHA never appeared. That confirmed an IP reputation issue. [Elektroda, laik84, post #17787331]

Is my router or my ISP the likely cause?

If every device shows reCAPTCHA, it’s not one PC’s fault. The issue points to your router or provider. Connect a computer directly to the modem to test. If it persists, contact your ISP. [Elektroda, pawelcb33, post #17774236]

Should I test with a direct modem connection?

Yes. Bypass the router to isolate it. In the thread, direct cable still triggered reCAPTCHA, ruling out the router. The ISP changed the IP, which fixed the issue immediately. [Elektroda, laik84, post #17787331]

What should I try before calling my ISP?

Try this quick isolation:
  1. Connect your PC directly to the modem to rule out the router.
  2. Test the same sites on a different Wi‑Fi to compare behavior.
  3. Ask your ISP to assign a new public IP if it persists. This sequence resolved the case discussed. [Elektroda, laik84, post #17787331]

Will using a VPN help or make it worse?

VPNs and proxies often increase challenges because many users share an exit IP. Turn them off while testing. If challenges decrease, keep browsing without them or switch endpoints sparingly. “Unusual traffic from your computer network”.

Can malware or browser add‑ons trigger reCAPTCHA loops?

Yes. Automated queries from malware or aggressive extensions can cause the network to be challenged. Run a malware scan and disable suspicious add‑ons. Restart the browser and test again. If all devices still see challenges, contact your ISP. “Unusual traffic from your computer network”.

How do I clear cookies and cache in Firefox to reduce challenges?

In Firefox, open Settings. Go to Privacy & Security. Under Cookies and Site Data, click Clear Data and confirm. Reload the site and try again. This removes stale cookies that can affect challenges. “Clear cookies and site data in Firefox”.

What router settings should I review first?

Check for unexpected DNS servers or any proxy configuration in the router. If you didn’t set them, contact your ISP to audit the device. Suspicious DNS/proxy settings can correlate with increased challenges. [Elektroda, K_o_s, post #17775556]

Does changing DNS servers help with repeated reCAPTCHA prompts?

Changing DNS alone rarely removes challenges. Google issues CAPTCHAs based on traffic patterns and automation signals. Focus on removing proxies, malware, and high‑rate requests. If every device is challenged, ask your ISP about your public IP. “Unusual traffic from your computer network”.

Why did Firefox show CAPTCHAs while Internet Explorer did not?

Different browsers send different cookies, extensions, and user agents, which can change when a prompt appears. A user reported Firefox was affected, but not Internet Explorer. If phones and TVs also see prompts, troubleshoot the network. [Elektroda, laik84, post #17752254]

How much time do CAPTCHAs waste, and why reduce them?

Each CAPTCHA takes about 32 seconds to solve. At internet scale, that’s roughly 500 years of human time lost daily. Reducing unnecessary prompts saves real time and frustration. [Cloudflare, 2022]

Should I still scan my Windows 7 PC if all devices see reCAPTCHA?

Yes, but expect limited impact if every device is affected. That pattern points away from a single PC and toward the router or ISP. Scan anyway as good hygiene, then escalate to your provider. [Elektroda, sosarek, post #17754958]

What tool can I use to gather diagnostic logs for malware checks?

Use Farbar Recovery Scan Tool (FRST) to generate diagnostic logs for analysis. It scans startup entries, services, and browser hooks. Share logs with a trusted helper for review. “Farbar Recovery Scan Tool Download”.
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