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Change of the TAURON price list and the offer "Enable the electricity disco

oun 37050 53
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #31 18109856
    oun
    Level 22  
    vorlog wrote:
    Not necessarily.
    After all, Tauron does not create its own database of household appliances service technicians, but uses external websites, so it will not earn much on this.


    Justyniunia wrote:
    They only go "crap" (picking up the dropped ESA, tightening the screw under the counter when you hear that it is frying, replacing the cubes in the chandelier), because if you do not look, they have a lot of money.


    An offer with a "free" service technician is deliberately designed the way it is, and this may result in mass ordering, which may translate into colossal profits that will compensate for many increases in energy prices, and this seems to be the point.
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  • #32 18109860
    Justyniunia
    Level 36  
    You go to ESA, you enter that it was on fire, grandmother signs. Everything (because it's already too much)
  • #33 18109866
    vorlog
    Level 40  
    Justyna, I am familiar with this topic from cases of breakdowns at a supplier of another medium, but as you know, it is not allowed to write about it :D
    It's just that the employees of the company that provided the service to this supplier are my buddies ...
    V.
  • #34 18109869
    oun
    Level 22  
    vorlog wrote:
    W ... a! Will I ever be able to conclude a contract for any service without digging through a pile of paperwork again? Is there anything else you can do in this raging world without the help of a lawyer?

    Translate the above into the comprehension of people aged 80 or 90 and the result of such promotion is easy to predict if there is no possibility to choose the third option - without a "free" service technician.
  • #35 18109881
    vorlog
    Level 40  
    oun wrote:
    Offer with a "free" service technician deliberately designed the way and not otherwise and this may result in mass ordering, which may translate into enormous profits

    And you know, it could be so.
    The fee for a service technician is probably PLN 25 / month (except for the discount period).
    A large part of consumers uses small amounts of energy and pays small bills, where even after potential increases in energy prices their bills would not increase by these PLN 25, so Tauron's cumulative profit would be somehow.
    I pay a lot for electricity, so an increase of PLN 25 hangs me with cauliflower ...
    V.

    Added after 1 [minutes]:

    oun wrote:
    Translate the above into what people in their 80s or 90s can understand

    That's true...
  • #36 18110016
    zbich70
    Level 43  
    Anyway, this service of "24h service technician" is a drink on water. Maybe I would be fooled, if I had not been in it for years and did not know how the OSD refrains from any activities outside the property boundary / place of energy supply and what kind of poverty the fitters have faced by putting their paws in devices that are not in the hands of their employers - no matter whether or not simple politeness or as part of a job.
    And here you are - they can do it legally now, in addition their employer or client offers discounts in the price of energy or other "favorable" terms of the contract.
    It stinks for kilometers that someone from ZE will repair my washing machine or replace a socket or a burned out can and for that I will pay even less for energy. I will believe in pears on the willow.
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  • #37 18110045
    vorlog
    Level 40  
    I will not believe that these services are to be provided by Tauron's employees, because it would even lead to a conflict of interest.
    This is probably another manifestation of outsourcing.
    In my RE, even repairs or construction of new sections of MV lines are carried out by external companies. ZE doesn't even have a spare parts warehouse. The service works in the form of a residual (probably only the emergency and the counters).
    In my company I am secretly involved in energy (because why hire a specialist like a crane designer can also ...), I know how the disposition system works now, combined in all possible ways. Power substations adapted for remote control (in our transformer MV stations we have sets of disconnectors / disconnectors selected according to the OSD requests, but their boys have serious problems with their operation and before anything works, they study the operating instructions (the book is hanging in each station). :) )
    Old experts in retirement, new few, and as a colleague-retired energy specialist says, just wait like a shop at one of the stations located somewhere in a remote area, in the woods - no one even remembers how to operate it ...
    This and how are these bidaks still to provide service?
    Unless only as a transport of a broken washing machine to the local household appliances service ...
    V.
  • #38 18110090
    zbich70
    Level 43  
    vorlog wrote:
    The service works in the form of a residual (probably only the emergency and the counters).
    The ambulance has something to do anyway, and God forbid it will blow and thunder. Meter drivers are also plowed, because legalization replacement every 8 years probably all meters.
    Maybe the network brigades (or subcontractors) will be a lift or a HDS through the balcony to take out ... :D
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  • #39 18110101
    vorlog
    Level 40  
    Well, a team of boys in these reflective pants on a lift by the balcony, with Frania in their paws, it would be an unforgettable sight :D
    BTW- of course, Frania is a household appliance, not the owner :D
    V.
  • #40 18110115
    zbich70
    Level 43  
    vorlog wrote:
    BTW- of course, Frania is a household appliance, not the owner :D
    The owner of Genia at the bottom instructs the operator of the equipment - higher, lower, right, left, slightly on yourself, move the telescope back and take the smithy, watch out for Krystyna's pots from under the four because there will be a blizzard ... ;)
  • #41 18110145
    vorlog
    Level 40  
    By the way, it can be a very interesting job for service technicians.
    Now single ladies on a cold autumn evening will not be calling for a plumber, but for Tauron's service.
    What an electrifying future ahead of them! :D
    V.
    Okay, end of offtop because soon "sanepid" will come :)
  • #42 18146475
    krzysiekb67
    Level 9  
    I also got such an offer. Did I understand correctly - in order not to choose any option with a service technician I do not have to do anything? Then I will stick to the old offer?
  • #43 18146492
    zbich70
    Level 43  
    Well, rather. You do not sign anything, you do not pat on the recorded hotline that you agree to something, the terms of the contract remain unchanged.
  • #44 18162620
    bt5229
    Level 2  
    I am looking for and looking for any layman's guides on the "internet" in connection with the offer crap I received from Tauron. Maybe someone will help me here and answer a few questions.
    I am adding a scan of documents (without the 48-page brochure "Document Set") for those who have not yet had the "pleasure" of receiving parcels.

    1. "validity period of your Price List" - I do not understand what it means. I signed a contract with Tauron 3 years ago and in fact I may not have read that there is a price period. Now I get an offer with a price list for 2 years. Where does the difference in years come from? Can I move out in a year and simply end the contract? How much would it cost (the offer includes a penalty of PLN 25 for the unused month of the contract)? In the case of the second option, I do not have a price guarantee, i.e. I do not have the "validity period of the Price List", so I will not pay such a penalty (because, surprisingly, offer 2 also has the same penalty), or do I have a guarantee but the higher prices from the second offer?

    2. Logically - I sign a contract for a guarantee of a fixed price of electricity (or a guarantee of a fixed half of the price, since distribution does not apply) -> then the price of electricity does not increase, but I have to pay for it every month. I do not sign a contract / price list -> why is there a "trade fee" on offer 2 as well, described as a fee for the guarantee of a fixed price?

    3. What is it about two tables - the same - placed one below the other without additional descriptions - with different rates for the same electricity? Will I be the first or the second?
    edit: OK, I finally found out - the first table is here net , and the second gross .
    So the change of the question - the trade fee includes the fee for the settlement of the service in net terms. So I will be paying for electricity without VAT? Of course I'm sure not. What does this convoluted notation mean? And why on offer 1, the fee covers the guarantee of price stability and on offer 2 not if in my opinion the first offer was to guarantee the price?


    4. Someone found a record of what happens with these bonuses after the free period? Need to pronounce, or will it automatically expire? I got megabonus Zdrowie 24H for 2 months for free.

    I read the pile of documents that I got and I didn't find or overlooked the answers to these questions.
    I will be very grateful for any help in understanding anything.
    I have always considered myself intelligent, but as I read these documents, I am not sure about it.

    edit: After some second thought, it's probably worth asking the lawyer what is going on here.
  • #45 18163363
    bt5229
    Level 2  
    I like to calculate everything, so I attach an Excel file with my calculations of how much both offers will actually cost me.
    Distribution price - I assume unchanged in the calculations, but anyway it does not matter with regard to this contract.
    The file also includes my actual consumption and prices for the last three years.

    As you can see from the calculations - whatever the monthly consumption - option 1, even after adding a 5% discount (although I'm not sure if I did not charge this discount a second time unnecessarily, because maybe it was already included in the option table 1) and receiving PLN 100 cashback - we'll get to zero at most, and we'll most likely lose.
    In addition, we will sell our personal data to Tauron and receive questionable medical or other assistance.

    For me, the decision is simple - I hope it helps someone too.
  • #46 18163380
    zbich70
    Level 43  
    bt5229 wrote:
    For me, the decision is simple - I hope it helps someone too.
    So you finally came to the same conclusion as in post # 43.
  • #47 18163595
    vorlog
    Level 40  
    Maybe I will finish for my part.
    About the agreed date, a telemarketer (or what else to call him ...) from Tauron contacted me regarding the documents provided. After hearing my refusal to take advantage of this great offer, he thanked me for the time and that was it.
    The old contract continues.
    V.
  • #48 18164393
    Grzegorz740
    Level 37  
    In my opinion, it's a pity for the West. So what if you will pay less for a kilowatt-hour when there are additional fees and in the general settlement, you may get a dozen or so zlotys less to pay.
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  • #49 18164686
    bt5229
    Level 2  
    zbich70 wrote:
    bt5229 wrote:
    For me, the decision is simple - I hope it helps someone too.
    So you finally came to the same conclusion as in post # 43.


    Apparently so, but your answer # 43 did not convince me in any way, because you did not provide any arguments.
    My decision is a pure logical calculation, and that's what appeals to me.
    It is possible that there will be someone who thinks alike and my "repetition" will be useful.

    Added after 4 [minutes]:

    vorlog wrote:
    The old contract continues.

    So I understand that you currently have a contract with the machine for option 2 with a price guarantee for the next 3 years?
  • #50 18164814
    vorlog
    Level 40  
    bt5229 wrote:
    So I understand that you currently have a contract with the machine for option 2 with a price guarantee for the next 3 years?

    Not.
    The current contract is valid, no changes.
    V.
  • #51 18165072
    stomat
    Level 38  
    The general rule is this: Nobody calls you or sends you letters to pay them less. It's a waste of time counting it - They've already counted it.
  • #52 18165343
    zbich70
    Level 43  
    stomat wrote:
    Nobody calls you or sends you letters to pay them less.
    Exactly! After all, this telemarketer does not work for free, you have to pay him for his work. Also, no printing house prints colored folders for free for the printouts of the offer materials, no courier or postman will bother with the mailbox if he has not paid for it. Who will pay for it?
  • #53 19428735
    trooyniack
    Level 8  
    Hi. I see an old topic, but maybe someone has already struggled with Tauron. I work away from home and I am often away from home for several weeks. Recently, at my home address I received a letter from Tauron about the ending price list and the possibility of resignation from it within "14 days from the date of receipt of this letter". The problem is that the letter was in the mailbox for 3 weeks, because I was simply gone ... What do you think is the chance to give up the price list and switch to the seller's tariff, bearing in mind the argument that I was not able to read the letter on time? In turn, nothing came to the e-mail, only by post.
  • #54 19428824
    tyqva
    Level 35  
    trooyniack wrote:
    ... The problem is that the letter was in the mailbox for 3 weeks ...

    You write "letter", that is, an unregistered letter. Then write a letter "In response to the letter of ... .. received on - and here enter the date of opening the letter no earlier than 14 days from your reply.

    Good luck

Topic summary

The discussion revolves around the recent changes in TAURON's price list and the associated offer "Enable the electricity discount." Users express skepticism regarding the benefits of the two options presented, particularly Option 1, which includes a PLN 100 bonus and a free 24H PLUS service technician for six months. Concerns are raised about the potential hidden costs, the complexity of the contracts, and the marketing tactics employed by TAURON, which some perceive as misleading. Participants highlight the lack of clarity regarding the service technician's role, the implications of consenting to data processing, and the overall value of the offers compared to existing contracts. Many users recommend sticking to their current agreements rather than opting for the new offers, citing distrust in the energy provider's intentions and the potential for increased costs in the long run.
Summary generated by the language model.
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